Customer Ratings & Reviews

I am happy with my purchase after using for 6 weeks or so. It works as advertised so far - delivery was faster than expected.

While I’m not a fan of portable A/Cs this one has changed my mind a bit. So happy I ordered before summer. It’s about as quiet as you’d want to sleep with. WiFi controls are great and shows power usage. Fantastic unit if you have to go with this style of A/C. Highly recommended!

Great purchase. Can finally sleep with the AC on and not feel like I'm inside a plane. So far it cools down the room (about 450sqf) in a few minutes.

I researched every one of these by all brands at all stores that sell them. Finally chose This one. We Do have central heat and ac but the French bulldogs still get too hot. So this year we changed that. It was 78 in here. 88 outside. It made it cold in less Than 30 minutes. I had to get a blanket and sit on hands. The dogs are in heaven though!! This alone will make summer bearable when over 100* outside. Love the fictions, easily install, the Wi-Fi on phone I can use anywhere. Only thing I don’t care for it the remote, to work it has to have direct line of site. I don’t because my couch is blocking it. So I just use Phone anyways to Change. So happy to have now!

2nd one we own. works great for the house! in our "A" frame having 2 of these make it so much more bearable.

Love this AC. Love that I can activate or shut it down via my iPhone using LGThinQ or by my Alexa Echo. Though the box says 450 square ft (not 501) it works fine for my space

I like the unit. The clips did not work on my metal frame unit. Install is east though with my widow frame in a mid rise building in NYC I needed to McGyver a sistem to raise the base of the window panel. My only negative is while I love the WiFi control you can’t remotely set just dehumidify. It also is just as loud as my 5 year old Lg unit

Keeps my bedroom very comfortable during the heat.Short term answer to broken central AC .

A "Best Buy", best buy, for certain! Works like a charm. Looks gorgeous in my space.

Excellent air conditioner, easy to install and use! It has an app you can use to program, unit on wheels for easily moving when ready to store for winter, adapts to various window sizes, and modern-looking sleek profile for a unit this size. The only downside is that running continually is not recommended. So my son turns it off at night when he uses a ceiling fan but runs the rest of the day.

Works great to cool our family room and kitchen. Have one in our living room as well. Together effectively cool our entire first floor (around 1500 sq ft)

Good a/c better than any other LG I’ve purchased. Its look is as good as anything I’ve purchased from anyone else. The inverter tech makes a difference. The exhaust hose design on this model is better that the cheaper ones because it goes straight up and out rather than just straight out the back. Streamlined and worth the cost.

Being able to control it from anywhere is awesome. Quiet and efficient

I can't sleep without this running during the humid summer nights.

It's really nice I love it works perfectly WF perfect I recommend this ac

Works efficiently. Cools room in less than 5 mins. Good buy for the money. I highly recommend. Look no further.

This AC unit looks good and is decently quiet. It seems to do an ok job cooling but it cannot keep my 500 square foot attic office below 85 +degrees on 90-95 degree days. The WiFi performance is quirky, working, not working, and working again. The time scheduler function in the app doesn’t seem to work. I can only schedule when it comes on OR turns off based on x hours from when I am trying (not times, just elapsed time) but not both. And now, two months after purchasing it will no longer turn on. I have been waiting for a week for Lg to be able to schedule service. I am now very much regretting this purchase. Ps and the first unit delivered was damaged so I had to brave returning during COVID shutdown. Save $200 and buy another model. This isn’t worth the price.

Having trouble keeping the temperature from staying at the number I set it at. It continues to cool several degrees below that.

DO NOT BUY THIS FROM BEST BUY. The first one they delivered was in a shattered box, and appeared damaged. Was asked to transport damaged Replacement was just as bad and missing remote. AI Chatbot totally incapable of responding to request — all I wanted was a remote and user manual, since clearly BB shipper had dropped the container.

This is an excellent unit, low noise and high performance