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Customer Ratings & Reviews

Your price for this item is $498.99
The comparable value price is $549.99

Customer reviews

Rating 4.4 out of 5 stars with 105 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the 14,000 BTU Smart Window Air Conditioner, highlighting its impressive cooling performance and quiet operation. Users appreciate how quickly and evenly it cools a room, with some noting the minimal noise produced. While installation is generally straightforward with assistance, a few customers have reported concerns regarding the unit's build quality upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-105 of 105 reviews
  • Rated 1 out of 5 stars

    Almost a fire

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working and helping but unfortunately it stops at the same time it burned my it's scary to think that it could have started a fire.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jeffrey. Thank you for sharing your experience with the LG Air Conditioner (LW1522IVSM) model. We understand how concerning it is to have an appliance that stops working and poses potential safety risks. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For help, if the unit burned out or showed signs of overheating, ensure it’s unplugged and inspected for any visible damage. Avoid using it until the issue is resolved. For immediate assistance, please reach out to us on social media @LGUSSupport. We are here to help you get this resolved safely and promptly. Your safety is our top priority. ^Juvy LG

  • Rated 1 out of 5 stars

    Defective right out of the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me over an hour to get it installed. When I turned it on, there was very loud clanking that sped up as the unit powered up. Had to pay $13.00 to return the unit via ups.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We're disappointed to hear that you’ve received defective goods. We work really hard to make sure our customers love our products and service, so thank you for bringing this situation to our attention. Please let us know if we can be of further assistance. ~Tanisha LG

  • Pros mentioned:
    Cooling performance, Noise level

    Rated 5 out of 5 stars

    Quietest AC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has workes great. Really quite, it is the quitest AC we have ever had. Cools down all 4 of my first floor rooms quickly. Installation isnt too bad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TOP of the LINE...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST A/C on the market, check CR don't take my word. Anyway, easy install and don't forget additional flexible foam weather seal. Going to need at least 40". On high setting clocking in at a little over 55db. I was able to find on THE tube a dude explaining how to window install. Hard to believe a huge company like LG did not provide links for a window install.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Dream come true

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best! Freezing me out and I absolutely love it! I have a loft covers cools my whole apartment.

    I would recommend this to a friend
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