Customer Ratings & Reviews
- Model:
- SK1
- |
- SKU:
- 6201020
Customer reviews
Rating 4.3 out of 5 stars with 2272 reviews
(2,272 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the great sound quality and ease of use of the 2.0-Channel Soundbar. Its compact size and Bluetooth connectivity are also frequently praised, along with its affordability. However, some customers express concerns about the lack of bass and the volume level.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Sound quality not bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv had poor quality so I bought this sound bar. It improves it but not exceptionally.
No, I would not recommend this to a friendRated 3 out of 5 stars
Home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very impressive. Thought it would be a good product but it is okay.
No, I would not recommend this to a friend- Cons mentioned:Volume
Rated 1 out of 5 stars
Worst
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this. Wish I never purchased it.it does not get loud.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bull. Thank you for taking the time to share your experience with the LG Soundbar (SK1) model. We understand that loudness is an important factor in audio devices. We strive to provide reliable, high-quality products that meet our customer's needs and expectations. Please visit https://www.lg.com/us/support/help-library. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Its ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound just not meant for a living room size space..
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG Sound bar. I am sorry to hear that it did not meet your expectations. Your feedback is very important to us and will be shared with our product team.
If you have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat:  https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger:  https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Rated 3 out of 5 stars
Sound bar for bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker is okay, it runs out of sync with the tv speakers, so you have lower the tv speakers
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't waste your money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Who is writing these reviews!? If I could give this no stars I would. This soundbar is TERRIBLE! My tv sounds better than the soundbar itself. Spend the extra money and get one that actually works.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on your LG Soundbar (SK1) model. We understand your concern about an appliance that doesn’t meet expectations. We strive to provide high-quality products and ensure a smooth experience. For sound quality issues, we recommend adjusting the soundbar’s settings and ensuring the correct audio input is selected for optimal performance.
We want to make sure you’re getting the best experience with your soundbar. Please send us a private message on social media @LGUSSupport so our team can assist you further and explore potential solutions. Your satisfaction is important to us, and we’re here to help. ^Juvy
Rated 3 out of 5 stars
Decent product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started it off well but then crapped out on me. Owned it for less than a year.
No, I would not recommend this to a friend- Cons mentioned:Bass
Rated 1 out of 5 stars
Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound is not good. No base at all the speakers on the tv sound the same as the sound bar. Maybe a bit better. I would have retuned it. But, did not open till the 30 days was up.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
Rated 3 out of 5 stars
Basic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is not that great, I would recommend getting something with better sound quality.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not the best
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar was useful but not the best sound for a living room system
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok for price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best of sound but better then the stock TV speakers.
No, I would not recommend this to a friendRated 3 out of 5 stars
Returned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this product after a day or two. Not worth the money.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
I have to turn it on and off to get it to work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a hassle poor connection issues but good sound
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that you are having connection issues, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
- Cons mentioned:Remote control
Rated 1 out of 5 stars
Don’t bother
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning it for a yr the remote won’t work and no solution but to replace unit
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jasbritt. Thank you for reaching out to us regarding the issue with your LG Soundbar (SK1) model. We apologize for the inconvenience caused by the malfunctioning remote.We understand the frustration that comes with encountering issues after a significant period of use. Our goal is to provide products that are reliable and long-lasting, and we regret that this was not your experience. To obtain more details on your LG product, kindly check this link: https://www.lg.com/us/support/product/lg-SK1.AUSALLK. We would like to assure you that we take your feedback seriously, and we are committed to addressing this matter to ensure a better experience for our customers in the future. If there's anything we can do to assist you further or if you have any specific suggestions on how we can improve, please feel free to reach out to us directly via Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Rated 3 out of 5 stars
Ok for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great but for $40, what would you expect. Wouldn’t recommend.
No, I would not recommend this to a friend- Cons mentioned:Volume
Rated 1 out of 5 stars
Way too quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm using this 2 feet away for gaming and it's too quiet. I can't imagine how quiet it is for someone across the room using it on their TV. It functions but poorly.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Rated 3 out of 5 stars
Basic sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amplified sound. Basic quality for the price you pay.
No, I would not recommend this to a friendRated 3 out of 5 stars
Sound bar returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned sound bar to store,connecting cable would not fit my Samsung older tv.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi Andy, I hate to hear you have experienced these issues with your soundbar and had to return it! If we can assist you in any way, please reach out to us online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist you. ^EJ
Rated 3 out of 5 stars
Better than sound system that comes with TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried a Vizio. It never worked. Best Buy swapped a LG for the Vizio.
I would recommend this to a friendRated 3 out of 5 stars
Need additional stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need additional stuff to install it so maybe it will be good then,
No, I would not recommend this to a friend









