Customer Ratings & Reviews
- Model:
- SK1
- SKU:
- 6201020
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the great sound quality and ease of use of the 2.0-Channel Soundbar. Its compact size and Bluetooth connectivity are also frequently praised, along with its affordability. However, some customers express concerns about the lack of bass and the volume level.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Poor quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not loud at all my tv is tens times louder than the soundbar I would not waste my money on this product
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are unhappy with your soundbar. The SK1 has 2 pre-set surround sound options. You can select a desired sound mode by using each sound mode button. With the standard setting you can enjoy optimized sound and with the Bass Blast setting it reinforces the bass and provides a powerful sound. The SK1 has a total power of 40 watts. If you're in need of some guidance with using your soundbar, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not at all what I expected. did not improve understanding of dialog
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
The sound is reminiscent of an AM radio
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own quite a few LG products, including the phone I'm writing this review. I can honestly say this is my first disappointing experience with LG. It's sound quality or should I say lack of reminds me of an AM radio. I will be returning it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your units is not working properly.Please check this link (https://www.lg.com/us/support/help-library/lg-sound-sync-tv-and-sound-bar-CT30009760-20150637961106) for simple troubleshooting steps that could resolve the issue.We apologize for any inconvenience this caused. ^Venette
Doesn’t work just blinks annoying lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work. Has never worked just has blinking lights.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Corliss. Thank you for sharing your experience with us. We understand your concern about having your LG Soundbar (SK1) model not functioning properly, especially with it just showing blinking lights. We strive to provide high-quality products that exceed our customer's needs and expectations.
There could be a few reasons for this issue, like a power supply problem, a connection hiccup, or maybe a little software glitch. Here are some easy troubleshooting steps you can try: Unplug the unit for about 10 seconds and then plug it back in to reset it.
Also, check all the connections to ensure everything is snugly plugged in, especially the power cord and any external devices.
If you want to rule out any outlet issues, try using a different power outlet. For some extra help, feel free to visit https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-reset--20153193962273. If these steps don’t fix the problem, just send us a private message on social media @LGUSSupport. We're here and happy to help you with more troubleshooting or look into repair/replacement options.
We’re all about making sure you’re satisfied and getting your LG product back on track. ^Juvy
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh but cheap, cheap, cheap, cheap, cheap, cheap, ch
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for the review. We're disheartened to hear that your 2.0 - Channel Soundbar didn't meet your expectations. So that we can look into making improvements to future generation models, please feel free to fill out the following form: https://www.lg.com/us/support/feedback. We look forward to hearing your feedback should you be inclined to do so. ^Chris
I had better!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not very impressed…..difficult to set up…hard to see if it’s one…..sound quality is not that great
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Sound quality
Short lived.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound when it worked but it quit working after about a half year of use.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Didn't add any improvement to LG TV sound
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We tried out this sound bar and really heard no difference with it on or off. We ended up returning it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Tv is louder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. The sound coming from the soundbar is actually less than the sound coming from the television. Used in a very small room and could barely hear it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Wesley. Thank you for taking the time and effort to leave us feedback. We're sorry to hear that you had a negative experience with the soundbar and had to return it. This is not what we want you to experience. If you have other concerns or questions, You can reach out to us on Facebook or X (Twtitter) using LGUSSupport, and we'll be more than happy to help you. ^Dan
So So
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an ok soundbar. Didn't really do what I was looking for. Had to update to something alittle more powerful.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Huh, I can barely hear you!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar for the not so hearing impaired. 40 watts is definitely not enough!! Not quite loud enough.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Soundbar
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great sound. No better than the speakers my tv has.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Only works for new tv's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You must have a very updated tv in order to connect this sound bar to it apparently a tv that is a year old is too old for it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .The LG - 2.0-Channel Soundbar with 40-Watt Digital Amplifier - Black, Model # SK1 supports Bluetooth® Connectivity so you can pair it with the Soundbar to stream audio wirelessly. The Soundbar also has an Optical Digital Audio Input on it so if your TV does not support Bluetooth® but has an Optical Digital Audio Output on it, then you can connect the ports with an optical (Toslink) cable. ^CP
- Cons mentioned:Volume
Volume is just as poor as the TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is just as poor as the TV. Easy to install but very dissapointing.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very poor. I need something would make tv viewing experience better but no it didn’t. It’s going back. Today
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are unhappy with your soundbar. The SK1 has 2 pre-set surround sound options. You can select a desired sound mode by using each sound mode button. With the standard setting you can enjoy optimized sound and with the Bass Blast setting it reinforces the bass and provides a powerful sound. The SK1 has a total power of 40 watts. If you're in need of some guidance with using your soundbar, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Below average sound quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is not good and connection with TV is dropping very frequently.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Not the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was good i picked It because my TV is LG but the sound was not great it was muffled
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Dead after 1 montb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I know is that it lasted 45 days. I cant power it on. Tried multiple outlets and new remote batters. I can only troubleshoot so much before I’m ticked off and talking trash about Chinese products. Missed my return date by 6 days. Blank the consumer right??? Find another product.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bobby. Thank you for sharing your experience with the LG Soundbar (SK1) model. We understand your concern about a product that fails shortly after purchase, especially after trying various troubleshooting steps.
It’s disappointing to miss the return window, but we recommend reaching out to Best Buy customer service at 888-237-8289 or manufacturer’s support team. They might offer options even if you’re slightly past the return date.
If you need assistance or further support, please send us a private message on social media @LGUSSupport. We’re here to help you find a resolution and appreciate your feedback. ^Juvy
exchanged this for another sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.returned it, sound quality was worse than the tvs built in speakers, dialogue was muddy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Not what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound isn't good. The TV sounds louder and better and they are both LG, very disappointed.
No, I would not recommend this to a friend
