Customer Ratings & Reviews
- Model:
- SK1
- SKU:
- 6201020
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the great sound quality and ease of use of the 2.0-Channel Soundbar. Its compact size and Bluetooth connectivity are also frequently praised, along with its affordability. However, some customers express concerns about the lack of bass and the volume level.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Not good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume leaves a lot to be desired. And the bass boost is a joke.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're in need of some guidance with using your soundbar, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Most times it does not work unless I unplug it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound cuts out, it makes this terrible noise and the only way it will work is to unplug the sound bar and plug it in again. I am so disappointed. I have several Bose products and the quality has always been excellent but not the sound bar. I will return it for sure.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that the sound keeps dropping out from your soundbar, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Not very effective .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. Did not have any substantial impact on the sound system .
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Did not help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was suppose to help the sound quality on my television but I could not tell any difference.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're in need of some guidance with using your soundbar, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Returned item. Was not working, sound was very wea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good was open item, no cables were included and sound was poor quality.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that there is some missing accessories on your package.Please call BestBuy or reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Volume
Not at all impressed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasnt any louder than my tv speaker. I returned it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
- Cons mentioned:Bass
soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good soundbar if you are looking for good quality and bass.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's unfortunate to know it does not meet your overall approval. I appreciate the review needed to alert us on this matter. If you would like additional support don't hesitate to reach out via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks! ^ CS
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t tell the difference between the TV and this bar. It was returned for a better bar.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you were not satisfied with your sound bar. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
Poor Sound Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar had sound output that was lower than the speakers on our LG TV. The sound quality was very poor and the ability to modulate the sound was extremely limited. So disappointing. I returned it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Can’t use it because of the type of connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The information should have shown the type of connection for an older tv.
No, I would not recommend this to a friendDon't get this one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds terrible, far better options on the market for the same price. Barely a step up from the built in TV speakers.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us, as they will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call our Customer Service at (800) 243-0000. ~ Tanisha.
Poor choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly designed as sound was blocked when used with TV
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item. It did not work with my tv that I bought it for.
No, I would not recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess my T.V was too old for this device. neither tech support nor I was able to get it to work.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bart. Thank you for taking the time to review the LG Soundbar (SK1) model. We understand that compatibility issues can arise, especially when using older TVs. We strive to provide reliable, top-notch products and ensure a smooth and seamless experience. Our team constantly works to improve our products, and we appreciate your patience and understanding.
If you ever decide to upgrade your TV or have any further questions, please reach out to us on social media @LGUSSupport. ^Juvy
Didn't care for this one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning this. This didn't give me the performance I was looking for.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are unhappy with your soundbar. The SK1 has 2 pre-set surround sound options. You can select a desired sound mode by using each sound mode button. With the standard setting you can enjoy optimized sound and with the Bass Blast setting it reinforces the bass and provides a powerful sound. The SK1 has a total power of 40 watts. If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
DO NOT BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY! Sound is no different from TV. Most of the time it doesn't work. A lot of time it does not come on even with the remote. The magically it may appear - VERY POOR!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Bob, thanks for taking the time to leave your review. If you wouldn't mind, please send us a private message on Facebook (@LGUSA) or a direct message on Twitter (@LGUSSupport). We'd be more than happy to look into this. ^Chris
Terrible product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound from this sound bar was worse than the internal speakers of my relatively inexpensive television. That was the first strike. Then it stopped working after about 20 minutes and could not be made to work.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Not worth the money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn’t last long at all. Already had to replace it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.We apologize for any inconvenience this caused. ^Venette
sound quality poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not good sound telivision speakers sound just as good
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction.We apologize for any inconvenience this caused. ^Venette
Worst speaker ever
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About half the time this thing doesn’t work I’ve had nothing but issues since I’ve had it. I wish I could return it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We are genuinely sorry to hear about the challenges you've encountered with the LG Soundbar (SK1) model. Your experience does not reflect the level of quality and reliability we strive to deliver with our products.
Your feedback is incredibly important to us, and we appreciate you taking the time to share your experience. We would like to assist you further and explore any available options to address the issues you've faced. For basic troubleshooting, kindly visit this link: https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-reset--20153193962273. If the issue persists, please send us a private message on Facebook or X (Twitter) through @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
