Customer Ratings & Reviews
- Model:
- SK1
- SKU:
- 6201020
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the great sound quality and ease of use of the 2.0-Channel Soundbar. Its compact size and Bluetooth connectivity are also frequently praised, along with its affordability. However, some customers express concerns about the lack of bass and the volume level.
This summary was generated by AI based on customer reviews.
No sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Who knows. The sound bar wouldn't stay attached to the back of the TV long enough to find out how it works.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Stay Away!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was initially impressed with the sound quality.. but my thoughts on this project has changed since my neighbours have been hijacking my soundbar! I called the customer service line multiple times, but their “solutions” did not work. I am still getting music blasted into my soundbar in the middle of the night. I think it shows ‘poor quality’ if you cannot restrict others from accessing your speaker. I am willing to pay more for a better sound bar. I will be specifically asking for one that locks usage. This will be going back!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is extremely important to us. It is terrible to hear that the Soundbar you purchased does not meet your expectations. I can understand how frustrating this situation may be for you and I would love to help out. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Good Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything but the light in front of soundbar is to light. Is there a way to make brighter?
I would recommend this to a friendLG Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have one n been using it for long years me but planning to get rid of it cuz start annoying
No, I would not recommend this to a friendDON'T BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a waste of time and money. Does not have Hdmi connection. Took forever to figure out I could hook up the optical thru the cable box, which ment it wouldn't work with my other devices. Did nothing but add another remote to my collection. I Wanted to see how it sounded before heading off to buy the actual cable I needed. I have an old outdated soundbar. I assumed this would be an upgrade. Such a disappointment!!! TV speakers are just as loud as the soundbar. Definitely taking this back!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are unhappy with your soundbar. The SK1 has 2 pre-set surround sound options. You can select a desired sound mode by using each sound mode button. With the standard setting you can enjoy optimized sound and with the Bass Blast setting it reinforces the bass and provides a powerful sound. The SK1 has a total power of 40 watts. We hope you continue to allow us to provide for your home entertainment needs. If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t stay on and have trouble getting it to work although it’s hooked up properly ☹️
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
NO HDMI connection on this soundbar.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this soundbar because it had excellent reviews. In the reviews, purchases said that they needed to buy a HDMI connection cable because it wasn't included. So I bought the soundbar and then a HDMI cable online. I went to install it and found that there is no HDMI connection port on this model. It includes an optical cable, but the optical connection port on my LG TV is hidden so I cannot access it. I am very disappornted. That is the reason for the one star rating.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're in need of some guidance with connecting your audio system to your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Junk!!! Don't Buy. Limited inputs.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk do not purchase. Stopped working after 2 weeks. Optical input is to blame. Out of the box, if you even wiggled the Optical wire a tiny bit, the sound stopped. Today, i moved the soundbar to dust and now i can't get the optical input to work. THERE IS NO OTHER WAY TO GET SOUND TO THE BAR. So now i have a useless piece of plastic.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Insignia Sound Bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up but poor sound quality. You get what you pay for.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would like to help you with troubleshooting this issue, however we need to move to a platform that supports back and forth messaging. Please send us a private message on our Facebook and Twitter pages using @LGUSSupport, and include #VOC in your first message, your contact and model #, and a brief description of the audio issue and we will assist. ^Thanks. ^Jennifer
Scratch/Dent No Remote, Bad Delivery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1. It was delivered to the wrong address because someone doesn't know how to read an address label. 2. It came without the REQUIRED remote to get it to work right! Despite it having been inspected and guaranteed because again, someone doesn't know how to do their job. When I can get it to work, it does sound great. Best Buy is replacing it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry you had this experience with your new soundbar. If the replacement does not resolve the issues you are having, we would be happy to help. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Optical Connection Deffective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The optical connection on this sound bar stopped working after 6 weeks. Completely unacceptable.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
The speakers of my 12 year old tv sounded better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont waste your money. Save up for something better.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette