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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 638 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the size and ease of use of this 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter, frequently praising its fast heating speed and quiet operation. Many appreciate its excellent performance and consider it a great value for the price. While some found the control panel challenging to use, the overall positive feedback highlights its many desirable features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 638 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High performance, quality and Beautiful finish, easy cook setting s

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sensor reheat, just right! Looks great, perfect for our in-cabinet installation. The safety lock is not an issue, it can easily be turned on or off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features! The size is great and easy to use with a chime sound when food is ready instead of a loud alarm sound!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Inverter Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my microwave is easy to use and is inverter so now i save time to reheat and cook my food also im going to save in my energy bill .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great kitchen microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave that fit our built-in and existing trim perfectly. Love how simple and clean the buttons and controls are!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good product, I really liked it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Best Microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this large microwave. It is powerful and warms food quickly. It looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very glad I went with the 2.0c. It's pretty big. Perfect size for a big family. Heats very well.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Best microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the child lock feature! Heats/warms our food quickly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek one, cooks well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good looking microwave that fit our grill perfectly. See photos. It cooks much more quickly than the previous one. We had a GE microwave, and I liked the one-touch timer feature of GE. But it's not a huge loss. The buttons are less sensitive though, they need to be pressed in the exact center to work. We're getting used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered my microwave quickly & timely manner. The price is right for the microwave’s capability! I recommend Best Buy to customers, they are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Performance & looks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this MW. Looks great with the trim kit, and performs very well.

    I would recommend this to a friend
  • Cons mentioned:
    Control panel

    Rated 2 out of 5 stars

    LG microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well not happy with new LG the outside buttons on a few only numbers have to open door to use number for the cook sensor, outside door too shiny and too many fingerprints. The beep to microwave very not audible. Inside I like gray and light will be swapping for kitchenaid

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, SusanD. Thank you for sharing your experience with us. We understand your inquiry regarding the MSER2090D microwave and the concerns you’ve mentioned about the control panel, exterior finish, and sound level. Your feedback is important to us, and we’d like to look into this further for you.
      https://www.bestbuy.com/site/lg-2-0-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-black-stainless-steel/6577454.p?skuId=6577454
      Please send us a private message on Social Media @LGUSSupport so we can provide assistance. —Renzo LG

  • Rated 5 out of 5 stars

    LG MW Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Safety lock is a bit awkward. Ready to enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little Microwave. The inverter is such a great way to cook. Things cook up and warm evenly. It looks sleek and modern in our kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with how it looks and works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my microwave works great and didn't realize it was as big as when it came out of box

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open box Excellent, but delivered with Big Dent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered an Open box (Excellent condition) item and I see huge dent on the side. Here is what Best buy policy says "Excellent. Products in Excellent condition look brand new — with no physical flaws, scratches or scuffs — and include all original parts and accessories (or a suitable replacement). The product will be in its original box (or a suitable replacement). Products in Excellent condition can be found in Best Buy stores and online." I did speak to their customer service and they say that I can return the item. Why do I need to waste my time packing everything and carrying it all the way to return the item? This is ridiculous, they should at least replace the item (deliver and pickup the old one) with another one of the same condition as described. I will never trust best buy for open box items in future.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us regarding the LG 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter, Model: MS2042U. We understand your inquiry about the condition of the unit you received. We value your feedback on the experience with the authorized retailer's open-box policy.

      We understand that receiving the unit with a large dent did not meet your expectations for an "Excellent condition" open-box item, and we want to assure you that we are here to assist with any product-specific concerns.
      https://www.bestbuy.com/product/lg-2-0-cu-ft-countertop-microwave-with-sensor-cooking-and-smart-inverter-stainless-steel/J7G56583QY
      For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Fits perfectly in my space. I was even able to use the previous trim kit from my old Kenmore microwave.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy warrant!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in September 2022, and by March 2025, the microwave stopped heating food. It's a great microwave if yours works! I'd recommend getting extra coverage if you buy one.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thanks for sharing your feedback with us. We understand your concern about your LG Microwave (MSER2090S) model stopped heating after a relatively short period of time. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. In the meantime, for extra help, visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating--1428511871544. If you haven't already, we’d be happy to help troubleshoot the issue further and see if it can be resolved. Please send us a private message on social media @LGUSSupport, and we’ll work with you to find a solution. We appreciate your feedback and are here to help. ^Juvy LG

  • Rated 2 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not Happy as when I received box was dent and microwave had a dent on the side.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jujubees. Thank you for bringing this LG Microwave (MSER2090S) model to our attention. We understand your concern about receiving a damaged unit and want to ensure this is resolved for you. In a situation like this, we recommend contacting Best Buy customer service at 888-237-8289 to report the damage and request an exchange or replacement.

      Additionally, if you need further assistance or guidance, please send us a private message on social media @LGUSSupport. We're here to help make things right for you. Thank you for choosing LG. ^Juvy LG

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