Customer Ratings & Reviews

Love the child lock feature! Heats/warms our food quickly!

Works well. Fits perfectly in my space. I was even able to use the previous trim kit from my old Kenmore microwave.

Ordered an Open box (Excellent condition) item and I see huge dent on the side. Here is what Best buy policy says "Excellent. Products in Excellent condition look brand new — with no physical flaws, scratches or scuffs — and include all original parts and accessories (or a suitable replacement). The product will be in its original box (or a suitable replacement). Products in Excellent condition can be found in Best Buy stores and online." I did speak to their customer service and they say that I can return the item. Why do I need to waste my time packing everything and carrying it all the way to return the item? This is ridiculous, they should at least replace the item (deliver and pickup the old one) with another one of the same condition as described. I will never trust best buy for open box items in future.

Was bought open box "excellent condition" was delivered with a huge dent on the side and front, customer service was rude, store allows no call ins and i was repeatedly hung up on. Veryyyy disappointed in Bestbuy and their quality of care.

Well not happy with new LG the outside buttons on a few only numbers have to open door to use number for the cook sensor, outside door too shiny and too many fingerprints. The beep to microwave very not audible. Inside I like gray and light will be swapping for kitchenaid

I bought it in September 2022, and by March 2025, the microwave stopped heating food. It's a great microwave if yours works! I'd recommend getting extra coverage if you buy one.

Was not Happy as when I received box was dent and microwave had a dent on the side.

This is a large microwave. The touch buttons only respond to soft touch so if you push them as you would normally it won’t work. The inside is beautiful gray and very easy to keep clean. It also has more room inside than any other I’ve seen this size and it fits closer to the wall . The power is good but I don’t like that I can’t just touch a number for quick heat, like press 2 and get a quick start for 2 minutes. It plays a song instead of being when it’s done , which I like. It has a few extra features I haven’t used yet but so far I lm very happy with it. I recommend it!

Love the clean, slick look of this microwave. Fits perfect in the location that we have placed it. Heats up food evenly and has much more power compared to all of our previous microwaves. Quiet and a nice chime when finished.

Wonderful microwave!! I had my brother over for dinner and I had to thaw out chicken and usually a microwave will make hot spots and semi cook some of the meat. The one I replaced would cook the outer edges and when you cook it in a pan it’s over cooked, this new one has a feature that keeps your door evenly cooked and thawed as well. It heats well with 1200 watts and is nice and quiet. It has a nice clean look to it and looks good in my kitchen. Very impressed with this microwave so far and I’ve been using it for almost a month. I would suggest this one to my friends!!

This LG microwave has exceeded my expectations. The biggest improvement over my previous one is the incredibly consistent heating—soups, stews, and even larger bowls come out evenly warmed without any cold spots. The interior space is surprisingly large, so bulkier dishes fit without any issue. One feature I didn’t know I needed is the reminder when food is left inside. I tend to get distracted, so having it alert me prevents me from forgetting dishes in the microwave. It’s also noticeably quiet during operation, which makes a big difference in a small apartment. The stainless steel exterior looks clean and modern, and it’s very easy to wipe down. There are a lot of functions, so it took me a moment to get used to everything, but once I did, it’s been extremely convenient. Overall, I’m very satisfied with both the performance and the design. Definitely worth the purchase.

This is a great microwave for the office -- nice and large, intuitive to use, pleasant little LG alarm soft tone. At first, the child safety release kinda threw us for a loop and then we looked at the user guide and saw it involved as simple turn of a screw (wish we would have had a hidden camera for everyone who struggled to figure out how to open it)!

Our 30 year old microwave stopped working and I was looking for a new one about the same size. This one looks great. Even though the overall size is about the same, the internal capacity is significant bigger (2.0 new vs 1.5 old CF). It is also easy to use. We like it a lot. Hope it will last.

Excellent look, large turn table for my cooking needs. Very easy to operate. I love the pleasant chiming noise during its operation. I would recommend buying it. It definitely needs a large space because of its size (2 Cubic Feet).

Excellent kitchen microwave. Easy to use. Lots of helpful presets for types of good. Great defrosting settings. Intelligently designed. Now go boil some water.

I absolutely love this microwave! The sleek stainless steel design looks beautiful on my countertop and matches perfectly with my other appliances. The 2.0 cu. ft. capacity is spacious enough for everything from reheating leftovers to cooking large dishes, and it heats evenly every time thanks to the Smart Inverter technology. The sensor cooking is a game changer—no more guessing about cook times, it adjusts automatically for perfect results. I also appreciate how quiet it runs compared to other microwaves I’ve had. Cleaning is simple too—the interior wipes down easily. Overall, this LG microwave is powerful, stylish, and reliable. It’s one of the best appliances I’ve purchased, and I’d highly recommend it to anyone looking for a high-quality, modern microwave.

Nice design, big microwave, easy to use. Can’t beat the price.

The sensor cook and sensor reheat are amazingly accurate. One touch buttons are not missed. Getting items cooked right the first time offsets the extra couple of seconds needed without one touch. This microwave is fractionally larger that the one it replaced, but the capacity is 0.5 cu ft larger (so roomy). The only thing that could be better is the trim kit - a stainless steel trim kit would not work in our kitchen. We had to improvise.

Bought this microwave for a cabinet that had the slot for it fits well love how spacious it is. Easy to use and the child lock is a plus. Great and easy connectivity through their app and love the design compared to other microwaves out there

I got this LG microwave as an open box, a really good price and it is in good shape. It has a lot of functionality, runs quietly, and is powerful. And looks good too.