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Customer reviews

Rating 4.6 out of 5 stars with 1375 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,375 reviews
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed upgrade for our 11 year old whirlpool. Loving it so far, no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg thinQ microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great microwave has all the features one needs for all cooking options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great, performs better...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. The link up allows you to set timers, use the range, or know when its being used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern and efficient. Love that the handle is hidden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave for the all family the best offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sleak looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of special features in this microwave. The reheat features are awesome!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good - Not Great.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space, weird controls. Above average air flow

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy! It breaks down after 16 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product on October 18 2023, and installed it on December when my kitchen remodel was finalized, so even-though the purchase was 16 months ago the product only worked for 14 months. It was working great for one year until it suddenly stop heating two days ago. I reached out to LG and they offered to replace the magnetron, but I have to pay for the labor. LG authorized repair service quoted me $180 plus taxes (around $200) for labor. It looks to me LG knows the magnetron on their microwaves will need replacement after a year of service, that is the reason for only a year warranty on labor. I won’t be buying LG again, a microwave is supposed to last longer than 16 months.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jorge. Thanks for sharing your experience on the LG Microwave (MVEL2033F) model. We understand your concern about your unit that suddenly stops working, especially after just 14 months of use. While we always strive for long-lasting quality, it's important to ensure the magnetron replacement is done properly, which is why we recommend the authorized repair service.

      To potentially save on costs, we suggest checking if any additional warranty options are available to you through your retailer or credit card coverage. Also, you might want to ask if there's any flexibility on the labor charges or explore other service providers for a more affordable option. In the meantime, to obtain more information, you may visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating--1428511871544.

      We’d be happy to assist you further with this issue. Please send us a private message on social media @LGUSSupport, and we’ll work together to find a solution. We appreciate your time and patience. ^Juvy LG

  • Rated 1 out of 5 stars

    Bad installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hired geek squad to install. Called them back to level. Still crooked.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Joseph. Thank you for reaching out about your LG Microwave (MVEL2033F) model. We understand the importance of having your microwave installed correctly, especially when leveling affects both appearance and proper door alignment.

      A helpful step you can try is to check the mounting bracket and upper cabinet screws, as even a slight shift in either can cause the unit to sit unevenly. Ensuring the rear bracket is fully seated and the top bolts are tightened evenly often corrects a crooked installation. You can also review LG’s installation guidance here: https://www.lg.com/us/support/product/lg-MVEL2033F.BRSELGA. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Rated 1 out of 5 stars

    No warranty on brand new oven.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave and had it installed. When I tried to register the warranty I realized that there was no serial number in the area that it was suppose to be. The area was blank. I contacted Best Buy and they said that I had to uninstall and take it back to the store for replacement. No offer from them to come and uninstall and replace the oven. Is this a hot product?

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, AliceS. Thank you for taking the time to review the LG Microwave (MVEL2033F) model. We apologize for any inconvenience you have experienced with the warranty registration process.

      We understand your frustration with the missing serial number and the inconvenience of having to uninstall and return the product to the store. We apologize for any inconvenience caused by Best Buy's policy. We will share your feedback with them to improve the customer experience.

      If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to assist you and regain your trust in our products and customer service. ^Juvy LG

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave fits perfectly in the over the range cabinet. Nice power, quiet operation, easy to use. Impressed so far.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Size

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave easy to use . Very slick and attractive design. Definitely bigger then i thought it would be once I put in its place but fits perfect. The chimes that go off are pleasant,no loud irritating buzzer noise its a soft jingle that is almost nice to hear. When heating up food a nice white soft light comes on inside you can cleary see the food inside the microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard size for above the range. I like the pocket in the side to open the door. The chime is pleasant. Sleek looking microwave. I live the combination of stainless and black, it goes with just about everything in my kitchen. Easy to use.I like the preset times for various meals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Outstanding Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Very pleased with the performance and ease of use. Looks great in my kitchen and is a perfect match to my LG stove. The size is just what I wanted and allows me to cook in all sizes of dishes. The Black Stainless Steel is a great color and I love how it looks and it is easy to keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave works really well and it's quiet! Heat up food nicely!! I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Stylish, Spacious, and Reliable Microwave Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my LG 2.0 cu. ft. over-the-range microwave. The PrintProof black stainless steel finish is sleek, modern, and does a great job resisting fingerprints — it always looks clean. Inside, it’s roomy enough for large dishes and the EasyClean interior really does wipe down quickly. Cooking performance is excellent. The sensor cooking option takes the guesswork out of reheating and defrosting — food comes out evenly heated every time. It runs quietly, and the ventilation fan and under-lighting work well over the stove. I also appreciate the smart features, like ThinQ and scan-to-cook, though they’re not essential for daily use. My only minor downsides are that the touch controls aren’t backlit (hard to see at night), and setup with the Wi-Fi app wasn’t as smooth as I hoped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG microwave

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and works great! Easy to clean and the preset modes heat to the correct temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great built-in microwave – powerful, quiet, and lo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been using the Frigidaire MVEL2033F built-in microwave and it’s been a great upgrade. It heats food evenly and quickly, and the power level is noticeably better than our old unit. The controls are straightforward and responsive, and the interior is easy to clean. Design-wise, it looks very clean and modern once installed and fits perfectly in our cabinet cutout. The door feels solid, opens smoothly, and the unit runs relatively quiet compared to other microwaves we’ve owned. Overall, this microwave does exactly what it should with no fuss. If you’re looking for a reliable, good-looking built-in microwave, this is a solid choice. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heating

    Rated 4 out of 5 stars

    Good, except for the touch buttons

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for almost 1 1/2 years now and no issues so far. It's not a super high performer, so don't expect a large bowl of soup being hot in 2 minutes - but that's ok with me. What I really dislike are those touch buttons. Being touchy as they are, and dark, and not outlined, I am many times either missing them, or touching them accidentally. For example: Cooking big, guests are almost sitting down, rushing to get the last steps done including heating something up. Throwing it into the m.wave, quickly pushing the "fast 30sec" button 4 times ... and it registers only twice. Or: heating up milk, watching for the moment that it starts boiling with my thumb over the stop button ... suddenly m.wave stops because my thumb came too close. Another annoyance is that pressing a number immediately starts the thing, so if I want 40s, I first need to find the secret Cook Time button.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Great replacement for my old microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm loving it! Looks great, works great, couldn't be happier! I accidentally left the damper out when I installed it but not really sure it would have fit to begin with and hasn't been an issue. I will say fingerprint resistant is a joke but it cleans up easy. I was concerned it's a little less powerful than the older unit it replaced but it cooks quicker, must be more efficient. This was an over the range replacement. Vent works great! Love that there are 2 intakes, one on each side So far, no complaints, I would highly recommend

    I would recommend this to a friend