Customer Ratings & Reviews

Well so far its beautiful and just installed so no use experience. But one thing to consider is Bestbuy has the dimensions wrong. Its actually 17 3/4 deep and 15 7/8 high. So now my tile doesn't reach all the way to the microwave its 1 inch short.

This unit replaced a faulty unit from another brand that could not be fixed by Geek Squad, glad I have the protection plan. Unit delivered on time in a pristine box, no damage, I installed it easily, and it does whatever we ask it to do, not a single complaint so far, very quiet both in use and using the vent fan, even on super high venting.

I waited a month before submitting this review to really test it. It’s great! The front is smooth and easy to clean (old one had weird vent fins that were impossible to clean) which is a huge bonus. The sensor cool options work well (never thought I’d use that much but I love it!). Nice big turntable. My only complaint is the wire rack is a few inches too low to microwave much more than a plate before you have to take it out. I like having it so I can heat two plates at once but I’m not sure that benefit is worth having to remove it for probably 60-75% of things I microwave because they won’t fit under it. For example, my coffee cup doesn’t fit under it so I either put it up on the rack or remove the rack. But I would absolutely purchase this again tomorrow.

Microwave is very quiet from shutting the door to the cooking process. Very attractive stainless steel finish that is easy to keep clean. Several buttons for shortcuts. My favorite is the 30 second button.

We bought a new black stainless to got with the new stove. It's easy to use and works very well.

Very nice appearance, interior wipes up easily, runs quietly. The keypad responds to light touches which makes it easy to use. Multiple speed fan is much quieter than my old one. I still haven't figured out the different pre-set heating modes, but once I do, I'm sure they will be very handy. I am very pleased with this purchase.

Lightning fried previous mircrowave circuit board so replacement was needed. Checked around but Best Buy was just that. Lower price on value priced microwave with decent features in a nice stainless steel finish. Plus, lowest install price as well. Other than waiting for shipping, no complaints. LG makes a nice microwave.

This is by far the quietest microwave I've ever used. The black stainless finish makes it easy to clean. I upgraded from a stainless finish on my last microwave and it was always a pain to clean the grease splatter off of it after cooking.

Got this one to replace a 10 year old builder quality Kenmore. BOY IS THIS QUIET! Its got enough tech to keep ya busy but not overwhelmed. Highly recommended. It even came with a new bracket thats super easy to put up with a little help to hold the machine in place. I has the help of my 14 year old son.

Bought this a couple weeks. Its quieter than our old one. Only complaint so far is the light over the range is much dimmer than our last one. Could definitely stand a brighter light.

We bought this because our old microwave was so loud. This one is so much quieter, it doesn't interfere with conversations or other listening. It cooks everything like a microwave should. Easy to install and looks great in our kitchen.

Installation was a breeze and easy to do. Just make sure to use the template provided. Like the reheat and defrost features. Press a few buttons and you're good to go. The fans and lights work well. So far very pleased with this unit. Plus it looks great and goes well with the stove.

Picked this up to replace the black plastic builders grade appliance that came with the house. Had never installed an OTR microwave, but the instructions and supplied hardware made it relatively easy to do. Looks amazing in our Kitchen. Two favorite things are the sensor cook feature and the ease of cleaning. Reheating leftovers is easy and cooks perfectly. The interior of the microwave is very easy to clean with just a wet paper towel, unlike others we've had that needed a scouring pad. As others mentioned, the front window is very dark and you can't really see through it. I'm not too worried about it since it's likely this way to help improve performance.

Very nice quality, style and features. Has even more pre-programmed cooking functions than we will ever use but is an excellent microwave and couldn't be happier. The Best Buy Installation team did a great job installing it. Very professional, courteous and fast. I highly recommend the Best Buy installation & haul-away process. The TotalTech plan was a great advantage when buying 3 appliances at once. I highly recommend it.

I installed this earlier this year and it's been up and running for 6+ months now. Don't like to write major appliance reviews until a few months in. This replaced a Kenmore Elite that went belly-up after about 10 years. Went with LG as most of other appliances in kitchen are LG (do not buy their refrigerators btw). It installed fairly easily, but the template they provided for the hanging mounting holes to the cabinet above was off by about 1/2", but not the end of the world. It's been working great and no real issues with it. Love the reheat, defrost, fan speeds, light brightness options and all of that. However, the dang small wind to look into is the one thing I cannot figure out why they designed it that way. Guess it was to save a few bucks. Almost have to stand on my tippy-toes to see what it's cooking on the inside. Hence, the 1 star deduction for the design flaw.

I purchased this microwave on sale at Best Buy to replace a Professional Series microwave that failed and there were several immediately noticeable differences. First, the microwave operation was much quieter than my previous microwave. Even the fan operation was quieter, when running at the lower speeds. The interface is very nice and the microwave is attractive. The only downsides are that it is difficult to see into the microwave through the front window when operating and that the front of the microwave does show fine grease particles after cooking on the stovetop. Overall, a very attractive and quiet microwave with a good warranty.

Hoping this model last longer than my last LG Built-In Microwave, had to replace a 3 year old microwave, not happy to say the least. This model has some extra features the other model didn't, a lot quieter as well.

I looked as so many microwaves and compared so many of them and read can't even tell you how many reviews. We are very happy we got this one. Unfortunately, we like to see the product at the store and not in the computer. It's hard to get a good feel for what you are buying. Nevertheless, all the available photos help. I installed it myself. I figured how hard can it be?! Well, since it was my first I took my time, but definitely it was not hard to do at all. The microwave is a bit heavy, and although it's essentially a one person job. Take the help if available. Overall great product. I haven't use all the features yet, but so far so good!

Great replacement for the one I melted. Also easy to clean.

Got the microwave for my mother in law. I am so glad it works like a charm