Customer Ratings & Reviews
- Model:
- SN4A
- SKU:
- 6479130
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 2.1-Channel Soundbar's sound quality, ease of setup, and affordable price point. Many customers rave about the soundbar's exceptional sound quality, with some even saying it surpasses the quality of more expensive soundbars. The easy setup process is also widely praised, with customers noting that the soundbar quickly and seamlessly connects to their TVs. Additionally, many customers feel that the soundbar offers great value for its price, making it an attractive option for those seeking a high-quality audio experience without breaking the bank. While the soundbar receives positive feedback in several areas, some customers have expressed concerns about its volume, with a few mentioning that it could be louder. Others have reported issues with the remote control, such as it not working or controlling other devices unintentionally. A small number of customers have also commented on the soundbar's size, stating that it is somewhat large.
This summary was generated by AI based on customer reviews.
- Pros mentioned:PriceCons mentioned:Remote control
Amazing sounds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually got this product at a great price. It was such a steal, I couldn't pass it by. Now, mines didn't come with a remote nor any of the cords.
I would recommend this to a friend - Cons mentioned:Compatibility, Remote control
None
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok for a lower end device. I don't care for the remote, seems cumbersome. My problem may stem from the fact that it is teamed with a Samsung TV not an LG, controls don't work seamlessly.
I would recommend this to a friend - Cons mentioned:Remote control
Great for the price.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for the price. Only downside is the remote controls my Vizio and LG Tv's too. So the volume goes up on more than just the bar.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Remote control
After 40 days the renote stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good for the price! But, the remote stopped working just 40 days after purchase. I've changed the battery, gotten close to the soyndbar and nothing happens. So, now I have to contact LG snd see what they can do.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you so much for taking the time to review the LG Soundbar (SN4A) model. We're sorry to hear that you've been facing difficulties with the remote after just 40 days of use. We aim to provide high-quality products that meet our customer's needs and expectations. Please visit https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
- Cons mentioned:Remote control
Not for audiophiles
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice improvement over the TV audio but is not for someone expecting home theater quality audio. Especially at this price point. Wouldn't sync up with the Toshiba remote through the FireTV menu. Which leaves me using two remotes. With that said excellent improvement to the TV audio and a good value.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Jovelyn
- Cons mentioned:Remote control, Volume
Do not waste your money and time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with very high expectations, it only works with me turning it on and off manually on the side bar side, the remote does not work at all. Nothing lights up to give me any indications that it is up and running, only the subwoofer light comes on. It likes to raise the volume on its on and lower it back down. Very disappointed. I was replacing my 15 year old Vizio but I guess I will plug my old one in, as it is still working! will be returning it tomorrow or the following day
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Laura. Thank you for taking the time to share your feedback about the LG Soundbar (SN4A) model. We're sorry to hear about the issues you've experienced with the product. We strive to provide reliable and good products that meet our customer's needs and expectations, but we missed the mark this time. Regarding return, we recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
- Cons mentioned:Remote control
Mediocre at best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this sound bar from the BB website. As is the new normal, it arrived a day later than anticipated. I had out of town guests when it arrived and didn't get to unbox and set it up for about 3 days. When I did, I followed the sketchy instructions. The sound bar and subwoofer do work but the remote doesn't work at all! Now the window to return it has passed. A big disappointment but I guess you get what you pay for!
No, I would not recommend this to a friend - Cons mentioned:Remote control
Poor return policy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new sound bar. Remote was defective. Didn't work at all. Returned it to Best Buy. Was told it was "out of return date window unless I was a Best Buy Plus member." Extorted for the $50 member fee or lose entire amount of purchase. The model I bought was COMPLETELY sold out. Offered new model- not at price I paid but $40 more. Before returning the unit, I called the Best Buy local number which is a call center in Guatamala. THERE IS NO LOCAL NUMBER. No way to talk to a store employee. I was told after COVID- every retail business' excuse, Best Buy downsized staff and they are no longer able to handle in store calls. Total disappointment with this Best Buy experience. I won't return for any future purchases. I would still recommend LG products but NEVER Best Buy.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We're so sorry to hear that you've had a terrible experience with your new LG soundbar, and even worse, with Best Buy's return policy. I can only imagine how frustrating and disappointing it must be to have a defective remote control that didn't work at all, and then be told that you're out of luck unless you join their Best Buy Plus program.
I want to acknowledge your concerns and apologize for the inconvenience and stress this has caused. It's unacceptable that you were not provided with a clear solution or compromise, especially when you were not able to speak with a local store employee. I understand that the model you purchased was completely sold out, and it's not fair that you're being offered a new model at a higher price point. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
- Cons mentioned:Remote control
Inexpensive, yes, happy, not really.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers work well enough, but the remote and angles it can be used leave much to be desired. The documentation is lacking and I, for one, had to resort to trial and error. This TV / Speaker combo is mounted in our bedroom and is only eight feet away and angled down so viewing and sound are fairly close. I’m not impressed with this sound bar at all.
No, I would not recommend this to a friend - Cons mentioned:Remote control
Disappointing results
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this installed by geek squad for my daughter’s birthday and when l was able to visit her house and hear the sound system it was very disappointing.Either this sound system is marginal or the installation is incorrect. The sou System does not work through the tv remote and it keeps cutting off.How can I get geek squad to come back to check it out
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
- Cons mentioned:Remote control
Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My remote has never worked. I've tried support but nothing has worked
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, we regret to hear of your experience regarding the repair of your remote. We'd be happy to offer our assistance if you'd allow us a 2nd opportunity to do so! So that we can get a better idea of the issue at hand, please contact us at (800) 243-0000 between Mon. to Sun. 8AM - 9PM EST. Alternatively, you can reach out to us on social media at the handle @LGUSSupport for Facebook and Twitter. ^Chris
What experts are saying
