Customer Ratings & Reviews
- Model:
- SN4A
- SKU:
- 6479130
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 2.1-Channel Soundbar's sound quality, ease of setup, and affordable price point. Many customers rave about the soundbar's exceptional sound quality, with some even saying it surpasses the quality of more expensive soundbars. The easy setup process is also widely praised, with customers noting that the soundbar quickly and seamlessly connects to their TVs. Additionally, many customers feel that the soundbar offers great value for its price, making it an attractive option for those seeking a high-quality audio experience without breaking the bank. While the soundbar receives positive feedback in several areas, some customers have expressed concerns about its volume, with a few mentioning that it could be louder. Others have reported issues with the remote control, such as it not working or controlling other devices unintentionally. A small number of customers have also commented on the soundbar's size, stating that it is somewhat large.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Remote control
After 40 days the renote stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good for the price! But, the remote stopped working just 40 days after purchase. I've changed the battery, gotten close to the soyndbar and nothing happens. So, now I have to contact LG snd see what they can do.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you so much for taking the time to review the LG Soundbar (SN4A) model. We're sorry to hear that you've been facing difficulties with the remote after just 40 days of use. We aim to provide high-quality products that meet our customer's needs and expectations. Please visit https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
- Pros mentioned:Sound quality
neighbor accidently keeps turning on my sound bar
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PROS- sounds great, and hooks up are easy.. CONS- anyone can connect to your sound bar, whether you want it or not... I can not use my sound bar to its full capabilities due to unauthorized connections from neighbor, so I am forced to turning off the Bluetooth, and disabling auto power "on" LG you need to add better security for the Bluetooth part, this could be a five star product...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Volume
Its ok not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is not very loud compared to the compared to the vizio I replaced. Does pair with the LG tv remote well.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on the LG Soundbar (SN4A) model. We appreciate your input and are sorry to hear that the sound output did not meet your expectations compared to your previous experience. We strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction, but unfortunately, we have fallen short of your case. Your satisfaction is important to us, and we will use your comments to improve our products.
We're glad to hear that the soundbar pairs well with your LG TV remote. If there's anything else we can do to enhance your experience, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
- Cons mentioned:Remote control
Disappointing results
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this installed by geek squad for my daughter’s birthday and when l was able to visit her house and hear the sound system it was very disappointing.Either this sound system is marginal or the installation is incorrect. The sou System does not work through the tv remote and it keeps cutting off.How can I get geek squad to come back to check it out
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
- Pros mentioned:Sound quality
LG 2.1 Sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok only for a office, or small room. Sounds decent.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your thoughts on the LG Soundbar (SN4A) model. We appreciate your feedback and are glad it has provided decent sound for your office or small room. We strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction. If there's anything we can do to enhance your experience in the future, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Not very loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly disappointed with the sound bar. The tv speaker is as loud as the sound bar. It is in the basement which is fairly large, but you can still barely hear some noise or shows with it all the way up. Not worth the money. Sub is decent. No complaints there.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. We are sorry to hear about your disappointment with the sound bar and the experience of finding the TV speaker to be as loud as the sound bar. We understand how frustrating it must be to have trouble hearing noise or shows even with the volume turned all the way up, especially in a larger space like a basement.
We apologize for any inconvenience this may have caused you and appreciate you taking the time to share your feedback with us. Your satisfaction is important to us, and we will use your experience to improve our products and services.
We are glad to hear that you find the sub to be decent and have no complaints in that aspect. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
O.K. but practically no documentation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Documentation is nearly non-existent. I finally figured out that it needed to be connected to the TV via HDMI,,, but still cannot access any controls such as Bass, Treble, etc. Woofer is ok but not earth shattering. Kind of average to be honest.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for bringing these concerns to our attention. We apologize for the lack of documentation and the confusion it has caused with your LG - 2.1-Channel Soundbar with Wireless Subwoofer and DTS Virtual:X - Black (SN4A) model. We understand how important it is to have clear instructions when setting up and using our products.
To address the issue with accessing controls such as Bass and Treble, we recommend referring to the user manual or online resources available on our website: https://www.lg.com/us/support/product/lg-SN4A.DUSALLK. Regarding the performance of the Woofer, we apologize if it did not meet your expectations. We appreciate your feedback and will take it into consideration for future improvements.
If you have any further questions or concerns about your LG product, you can easily reach out to us on Facebook or X (Twitter) through @LGUSSupport, and we will be happy to assist you. ^Juvy
Not worth it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought new LG tv and wanted to help boost the sound. Thought this was a greAt price for a sound bar and subwoofer. Liked the idea subwoofer was wireless. Got it home and read the directions (which were super basic). Couldnt pair the subwoofer to the sound bar. No matter what i tried. Manuals were a waste. LG customer service was useless and just told me to return it. Not very impressed at all. Maybe it was a faulty unit. Not worth the headache.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Poor Sound Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it. Not what I expected for the price. Needs better sound quality. The sound settings are loud at some parts and minimal at others. The only function that works properly is other. It’s not worth the money and idk if buying better would solve it. I spent less on my last one a few years ago and it worked better.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Soundbar (SN4A) model. We understand your concern about a product that doesn’t meet your expectations, especially regarding sound quality.
It sounds like the audio settings could benefit from some adjustments. Sometimes, tweaking the sound modes or equalizer settings can help balance the audio output. If you haven’t already, you might also want to ensure that any software updates are applied, as these can improve performance.
If you're still experiencing issues or have questions about other soundbar options that may better suit your needs, please send us a private message on social media @LGUSSupport. We’re here to help and appreciate your feedback. ^Juvy
- Cons mentioned:Remote control
Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My remote has never worked. I've tried support but nothing has worked
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, we regret to hear of your experience regarding the repair of your remote. We'd be happy to offer our assistance if you'd allow us a 2nd opportunity to do so! So that we can get a better idea of the issue at hand, please contact us at (800) 243-0000 between Mon. to Sun. 8AM - 9PM EST. Alternatively, you can reach out to us on social media at the handle @LGUSSupport for Facebook and Twitter. ^Chris
- Cons mentioned:Volume
Low watts!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for us, we love a higher volume and the watts on this model was just too low, but we have very high ceilings?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Probably good, never got to use it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When this was delivered, it was set outside unprotected in the rain. It was also delivered to my neighbor's house. So by the time I got it, the bar was the only part that worked. The woofer never even turned on.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, DerekC. Thank you for bringing this to our attention. We apologize for the delivery issues you have faced with your LG soundbar (SN4A) model. It is definitely not the experience we want our customers to have. We understand that it was set outside in the rain and delivered to the wrong address, resulting in only the soundbar working upon receiving it. Unfortunately, the woofer did not turn on at all.We apologize for any inconvenience caused by this delivery mishap. Our priority is to ensure that our products reach you in perfect condition and function as expected. To address this, we recommend to reach out to Best Buy customer service at 888-237-8289 for immediate assistance. To obtain more details on your LG product, you can download it's owner's manual through this link: https://www.lg.com/us/support/product/lg-SN4A.DUSALLK. If there's anything else you'd like to share with us or if there's anything we can do to assist you further, please feel free to reach out to us by sending a private message on Facebook or X (Twitter) using @LGUSSupport. We are committed to ensuring your satisfaction and would welcome the opportunity to address any concerns you may have. ^Juvy
No 4k passthrough, meh performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No 4k passthrough? Seriously?! Almost every TV sold for the last 3 years has been 4k and this doesn't have 4k passthrough? It doesn't specify that it supports it so I suppose that's my fault. Every time I buy something LG I'm let down somehow, you'd think I'd learn lol. Speakers themselves - High and mids sounds meh. Subwoofer is pretty good for the size though. All in all barely an upgrade over stock TV speakers in my case.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Good sound bar, bad woofer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I knew at this price point I couldn’t expect to be blown away. What’s disappointing to me is LG made a solid sound bar here. However, the subwoofer sounds like a really bad speaker, and not a woofer. I’ll be returning this to the store today and looking for something else.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking the time to communicate with us about your experience. We’re sorry to hear that you weren’t satisfied with the LG Subwoofer. We always try our best to give our clients the best service we can, so it's distressing for us to hear if you had a bad experience. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help.^Danee
- Cons mentioned:Volume
Not for me
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i wanted and sound was bad. Low volume as well.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
LG bar speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best product. Can’t tell the difference between TV speakers and the Bar speakers..
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, AnthonyT. Thank you for taking the time to review the LG Soundbar (SN4A) model. We appreciate your feedback and apologize for any disappointment you have experienced with the product.
We understand that you were expecting a noticeable difference in sound quality between the TV speakers and the soundbar. The LG SN4A is designed to enhance the audio experience by providing immersive sound and improved clarity. However, we apologize if it did not meet your expectations in this regard. For help and guidance, you may visit this link: https://www.lg.com/us/support/help-library. If you require further assistance on your LG product, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We are here to assist you and ensure your satisfaction. ^Juvy
Not up to par
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a 300 watt LG sound at that is 8 years old, this was a disappointment. Very empty sound, actually preferred the speakers from the TV. Tried a few different things to see about improving the sound, but ended up returning in the end. Love Best Buy and their return policy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Great until it wasn’t
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this as an entry level system, but unfortunately the right speaker suddenly stopped working. I tried optical, HDMI and Bluetooth. All did not work with only 2 months of ownership.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, thanks for taking the time to provide your feedback. We understand how frustrating it can be when a right speaker in your soundbar stops working. Feel free to contact us at (800) 243-0000 so that we can look further into this! Our hours of operation are from Mon. to Sun. 8AM – 9PM EST. Additionally, we're available via social media for your convenience. Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. Feel free to direct message us on Twitter or private message us on Facebook for support. ^Chris
Short Life Span
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a year but then started to cut out on itself, which apparently is a problem for this version. Price was fair, but expected a longer life.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for taking your time to review this LG Soundbar. We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or call our Customer Service at (800) 243-0000. Thank you ~Anthony
Not good sound quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not sound good, was tinny and hurt my ears....
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm sorry to hear that you had a negative experience with our product. I understand how important it is for audio quality to be clear and pleasant. We strive to provide the best possible experience for our customers, and your feedback will be valuable in helping us improve. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
What experts are saying
