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Customer Ratings & Reviews

Your price for this item is $127.99
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The regular price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2310 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, easy setup, price, bass, and connectivity of the 2.1-Channel Soundbar with Wireless Subwoofer and DTS Virtual:X. They appreciate the amazing sound quality, simple setup, reasonable price, impressive bass, and seamless connectivity. However, some customers have concerns about the volume, remote control, size, and compatibility of the soundbar.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 3 Showing 41-60 of 121 reviews
  • Rated 3 out of 5 stars

    First time buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the sound quality I was expecting. It looks good but the sound is not what I expected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    okay if it wasn't defective lol

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked, it didn't sound too terrible for the price. However, it never paired correctly with my sony 85j tv. I ended up having to pay for totaltech to send a geek squad member to figure things out. IT was determined to be a defective soundbar if not defective tv. They ended up replacing both

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are terribly sorry to see this. Thank you sharing your story with us. We will send this to our research and development teams for future improvements. ^Jennifer LG

  • Rated 3 out of 5 stars

    Make sure to open the box asap!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you open the box once you get home! I bought this on sale still think its a great deal for ehag i got it for $99 but we didnt have a place to put it for almost a month woe and behold when we open the brand new sealed box its missing the remote and power cable…. Outside of best buy return window so they told me to kick rocks but atleast lg is sending replacements still sucks to have to deal with this inconvenience

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit underwhelming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. I like my Vizio sound bar better. The sound on this one is a bit underwhelming and not worth the price. The subwoofer is pretty big for not giving off the best sound. My Vizio sound bar subwoofer is half the size and gives off better sound.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your review! We take every review as an opportunity to increase customer satisfaction! Feel free to fill out the following form: https://www.lg.com/us/support/feedback. In the meantime, don't hesitate to reach out to us via phone or chat should you need support. You can find more details for these support options here: https://www.lg.com/us/support/contact. ^Chris LG

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the bedroom to chill and watch movies in bed. Good price for that purpose

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product, John. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 3 out of 5 stars

    Good for the $$.. but…..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would only buy this during the big sales times and open box. Ultimitely this is a low range soundbar that is good for a bedroom or small area like an office, or chill spot in a garage. If being used for music only i believe you are better off buying a good bluetooth speaker. I bought this for music and “maybe” movies, football, bball etc. after first weekend i use this only for music in another room and bought a sony 85j tv and sony z9f for my chill spot where i listen, watch tv the most

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Too big for its britches.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big & takes up too much room. Does not fold up flat on wall.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound bar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound bar for the price it sounds good I would recommend it for a person who doesn't care about dolby atmos

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Low volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like some other reviewers commented, the volume is very low for this sound bar, the "older" model sounded way better,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok. Assume it is good for the price, but don’t have any comparison. Was extremely easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Surround

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok not as loud but decent for a small bedroom.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your product experience feedback. We will share this with our research and development teams for future improvements. ^Jennifer LG

  • Rated 3 out of 5 stars

    Good step up from a low cost TV's sound, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for the money. But that's not saying much about overall sound quality, 'cause it's pretty low cost. Paired with an avg low cost TV, and this should improve the sound a bit by filling in the low end via the sub. It's not earth shaking loud, but ok for general level listening. Paired with a high end TV, like the LG 48" C1 OLED I purchased, and this actually sounds much worse than the wonderful built in speakers and distinct sound profiles provided by the TV.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    A little disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as my other sound bars, but it gets the job done.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good features for the price. However, the sound is quieter than other units I have purchased, and it keeps turning itself off so I have to turn it back on to reconnect it to TV (ARC/HDMI). Sound when you turn it up is ok and sub stays connected (issue with prior TCL unit).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s alright…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the sub woofer, but weird bug that automatically switches output from Bluetooth to optical brings product down.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't get loud until you pass the 80% mark. Sounds very muffled.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar if good the woofer is terrible. Can not hear it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not ant better than high end tv speakers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a tv near the LG C1 then you most likely will not need this soundbar. The sound quality is only slightly better than the tv and that’s mainly due to the subwoofer have deeper lows. The sound bar itself is not better than the tv speaker of an LG C1 or comparable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sub woofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub woofer produces little to no sound nor base its quite the let down Actual sound bar is great and would recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG sound bar is ok. It does not do what I though it would do?? I thought it would bring the sound closer to were I sit so I could keep the sound level lower. The only sound that is closer to me is the bass and that is not what I was looking for.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG