Customer Ratings & Reviews

I bought my appliances from Lowe’s. Their system was so mixed up, the made a mistake on my order and we went back and forth for a month. I canceled all of my orders in Lowe’s and purchased it from Best Buy. They were very professional, customer service was great. No mistakes were in their order and they delivered my items within a day. I’m definitely recommend Best Buy.

Looks very nice n working as well. My wife is very happy to use it. Very easy to operate.

Really nice microwave, have been used over a year and everything is smooth. The app feature is a bit useless though, don’t actually control the microwave through app

There are several features that make this microwave stand out from the rest. The extendable vent fan is actually quite effective. Ours vents through the top to outside, other configurations may vary. We have found that supply air with a cracked window or door to the outside is necessary depending on how "tight" your house is. The multiple fan speeds, including turbo power likely add to the effectiveness, yet are all quieter than other makes and models we have had in the past. The lighted controls on the door face are a great improvement over the plastic covered buttons of our previous oven. The face shows the clock only until you either open the door, or touch anywhere on the controls, then lights up to reveal all the options. The directions for the cooking features are just inside the door for reference. The only negative for me installing this was how flimsy the case frame has become. The mounting screws can visibly distort the frame if your cabinets are not perfectly level. Otherwise, the additional cost of this unit over lesser priced models was worth it for us

Great looking microwave and also works great! I will definitely be upgrading my other appliances to Black stainless steel.

I got this microwave couple of months ago and found excellent quality ( as of now) with best features. I believe overall it’s a good product with reasonable price.

I purchased this LG to replace a Samsung that failed within 5 years. I prefer how this has the buttons on the right as opposed to the door on the Samsung. The extendable hood is a unique feature that I haven't seen on similar models. Overall, this has been an excellent value that matches my other non LG appliances quite well.

This is very high tech but easy to use, love the look!!

Great design, the extend-a-vent was a good added feature

Controls are easy to use and understand. The look is trendy. Great value for the price.

we got this oven to replace our old one that died on us. this is just like the one we had only newer. it is easy to operate and clean.

Everything works well easy install looks beautiful and runs flawless

Really sharp looking microwave, easy install. Like the melody it plays when cooking ends.

MICRO IS REALLY GREAT. HAS A LOT OF FEATURES MY OLD ONE DIDN'T WORKS LIKE A CHARM

Love the sleek design of the microwave with all the modern design and WiFi

It does exactly what we expect of a microwave. Good value.

Great looking microwave with nice features. Love the extendable vent. Easy to use. I do wish I could see inside the glass while it is cooking.

Nice looking. Works well. Control pad easy to use. I haven’t had it long, but so far it’s okay

Lots of features but it’s easy to work with. And she sings when done

Three microwaves ago, our microwave had the extend a vent feature. and that appliance lasted maybe 12-years. The one we replaced it with, and then the second one we replaced that one with both melted around the door, causing the glass to fall out, and the handle to break off due to poor design, plastic pieces, and weak exhaust fans. This LG has metal on the bottom, plus with the Extend A Vent, it captures heat from the stove, properly venting it away, just like our original one. All microwaves should have the extended vent, and I'll never ever buy another one that doesn't. I anticipate this microwave will last a long time too because of metal parts, and the extended vent.