Customer Ratings & Reviews
- Model:
- WM1388HW
- |
- SKU:
- 5335000
Customer reviews
Rating 4.2 out of 5 stars with 161 reviews
(161 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
- Pros mentioned:Easy to use, Quiet
Rated 4 out of 5 stars
LG Washing Machine - Good quality good value!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washing machine! Quiet and nice features!Easy to use!
I would recommend this to a friend - Pros mentioned:Compact, Size
Rated 5 out of 5 stars
Great compact set
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great compact washing machine and dryer. Had a small space so this was the only option otherwise a normal sized set would have been much less expensive. No problems so far.
I would recommend this to a friend - Pros mentioned:Quiet, Works well
Rated 5 out of 5 stars
Perfect for Small Spaces
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely pleased with the purchase once it finally arrived after a month of waiting. Machine cleans very well and runs extremely quiet. Perfect for small spaces; would definitely recommend to those with space issues.
I would recommend this to a friend - Pros mentioned:Compact
Rated 5 out of 5 stars
Enjoying my new washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been very pleased with this compact front load washer. There's not nearly as many models to choose from as full size washers. Did a lot of research before purchase & took into consideration LG's excellent reputation. The only negatives so far are the lengthy wash times & the difficulty seeing the print on the grey bottom row of the selection panel that has a black background above.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
It works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We originally ordered the bigger version but it didn't fit down the stairs. I was a bit disappointed because I wanted to be able to have big loads. This one with 2.2 Cu is not that small. For people that use it almost every day because of a baby our loads are perfect size. Big blankets or comforters will be challenging though. It's very efficient and I use max of 2 spoons of detergent. Otherwise does drain well and I have to extra rinse and drain
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
great machine and perfect fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a washer/dryer set to fit into a small space. This machine fit the bill and it works very well. Lots of cycles to chose from and relatively quite. My only issue is there is no spot to put bleach but i just put the bleach in with the detergent and it seemed to work.
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Customer service
Rated 1 out of 5 stars
Shakes and vibrates violently.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the pair based on their small size and my limited space. First, the installers failed to follow the install procedures and didn't properly balance the machines. I spent the afternoon doing it myself. The first time I used the washing machine it started shaking and vibrating violently during the spin cycle. I have tried reloading the washer mid-cycle (like the instructions suggest), using smaller loads and readjusting the feet. It doesn't matter what I do. The washer shakes and vibrates violently during the spin cycle. At first it seemed to just occur during the higher spin speeds. But now it doesn't seem to matter what speed I set it at. I reached out to Best Buy customer service who originally offered to replace it. Then I was told that no replacements where available and the best they could offer was a 150 dollar gift card. I have been sold a lemon. I am very unsatisfied with both the product and Best Buy's response.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
- Pros mentioned:Compact, Easy to use
Rated 5 out of 5 stars
Happy wife happy life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits our new space. Easy to use controls and does a great job cleaning.
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Good for small spaces but vibrates violently
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is perfect for small places. The washer does vibrates and makes a rattling sound when on spin cycle. The wash time is super long compared to regular sized machines.
I would recommend this to a friend - Pros mentioned:Quiet, Size
Rated 5 out of 5 stars
Great for trailers and apt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used it for almost a month very quiet fits in the small space I have for stackable laundry machines
I would recommend this to a friend - Pros mentioned:Compact, Easy to use
Rated 5 out of 5 stars
LG 2.2 Front Load compact washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and compact. perfect for a small apt. Easy to use.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Greate Washer for compact space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a small closet that I was looking to put a washer into -- works great, maximizes the space, has lots of load options. When it starts up it has very loud 'spraying' noises -- I think it's an energy efficent technique for pre-washing clothes... it's a bit abrupt and loud so I wouldn't recommend starting a load if going to bed. Otherwise everything works as expected!
I would recommend this to a friend - Cons mentioned:Capacity
Rated 4 out of 5 stars
Small but mighty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy a smaller unit for the space available. For a front load machine it is small, but gets the job done. I do have to do 2 loads instead of 1, but I’m ok with that considering my constraints with space.
I would recommend this to a friend - Pros mentioned:Size, Works well
Rated 5 out of 5 stars
Great for small space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the size space i needed a small washer. Looks good and works well
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Perfect for small spaces
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. It’s perfect for a small space. Can also be a stackable.
I would recommend this to a friend - Pros mentioned:Easy to use, Quiet
Rated 5 out of 5 stars
GREAT WWASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems whatsoever easy to use quiet. Excellent
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Washer/Dryers for smaller spaces
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have used the same old washer/dryers for the last 20 years. They still worked but wanted to get some energy saving appliances. It was hard as we have a small space so have been looking for some time. These fit perfectly in the space and are so easy to use. So far I love them.
I would recommend this to a friend Rated 2 out of 5 stars
Um.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Um. I suppose If you had the pair, it might work better. I only have the washer. With nothing sitting on top of it, it tends to walk all over the place during the spin cycle. Not good. It’s incredibly small. I’m a single guy. 6’ 1”. 200 pounds. Three shirts and a towel is all she’ll handle at a time. Sing smaller loads, more often. Also impossible to see the dials. No back lighting. I literally use a small flashlight to see the settings. Is it a decent washer? Sure. Is it worth $1100? No way. It’s a $435 washer posing as a finer machine. But it is indeed small. And if you need a washer to fit in a tiny place, this is an option. I just think you shouldn’t need to sit on an $1100 washer to keep it from walking away.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Works well
Rated 5 out of 5 stars
Great washer for the size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was limited on space and after a month of searching and comparing I bought this. Wasn’t sure but turns out does a great job. Multiple wash cycles does take a little longer but cloths smell great and get clean well. I recommend this
I would recommend this to a friend - Pros mentioned:Works well
Rated 4 out of 5 stars
Great Washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this for some time and works great!!!!!
I would recommend this to a friend