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Customer Ratings & Reviews

Your price for this item is $2,299.99
The comparable value price is $3,199.99

Customer reviews

Rating 4.1 out of 5 stars with 71 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.3 out of 5 stars

  • Dry Time

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers frequently mention the space-saving size and quiet operation of the 2.4 Cu. Ft. HE Smart Front Load Washer and 4.2 Cu. Ft. Electric Dryer WashTower. Many customers find its overall performance sleek and modern. However, some customers have noted that the drying times can be a bit longer than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 71 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a little bit, but I think it is great for us so far. I like the design and is compact to fit in our tiny space. Washer and dryer work well. Dryer does take longer due to it being ventless, but that’s ok! Hope it lasts us a long time.

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 3 out of 5 stars

    Fair combo

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair combo for small space. The washing machine is perfect. The dryer does not work well

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, FabioP. Thank you for sharing your experience with us regarding your LG WashTower. We understand your inquiry regarding the dryer's performance not meeting your expectations. We are happy to hear the washer is perfect for your space, and we want to ensure the ventless heat pump dryer performs just as well for you. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-2-4-cu-ft-he-smart-front-load-washer-and-4-2-cu-ft-electric-dryer-washtower-wsteam-and-ventless-heat-pump-technology-white/JJ8VPZQRH8
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer is very good so far, and works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Happy Laundry Days

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves a lot of space, very quiet and washes and dries spectacularly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG saved frustration!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME AWESOME AWESOME!!! The best purchase I’ve made in a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer/dryer combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, clear appearance; washer has short washing cycles that clean well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact size lg washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a condo. Super silent and loving the LG app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washtower

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good unit! Too bad that the Best Buy outlet closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer function well and the dryer is faster than the one that where you're placed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Tower Washer/Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I will definitely recommend this product to all my friends and family,

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for small spaces It’s a very quiet, and dries is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ventless wash center!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compare and clears well. Also has a good app to get live updates

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 3 out of 5 stars

    Good product for up to 3 ppl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works fine but they dryer takes a long time to dry since it doesn’t have a ventilation pipe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washtower

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE it! Very happy so far! Looks beautiful and dries clothes super fast!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, small and fits in my small apartment

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Eureka

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it quite efficient and looks great in my small place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Ventless Washer Dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good washer-dryer combo. It gets the job done with a very nice compact form factor.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great quiet washer works fast cleans great dryer does an excellent job can download apt

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 1 out of 5 stars

    Leaky and Very Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My machine leaks. It is also very slow, and dries clothes so poorly that I question whether it is actually energy efficient. The repairman who came to diagnose my problems called this model "cheaply made" and not very good. He said that he often had to make repairs on it. I am therefore returning my machine and getting something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love Best Buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, and service!! Best Buy always treats us well.

    I would recommend this to a friend
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