Customer Ratings & Reviews
- Model:
- WM3555HVA
- SKU:
- 6397854
Rating by feature
- Capacity
Rating 4.2 out of 5 stars
- Dry Time
Rating 3.7 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the compact size and quiet operation of the 2.4 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo. Many customers find it perfect for small spaces and easy to use. While some customers appreciate the size, others find the drying time to be longer than expected.
This summary was generated by AI based on customer reviews.
LG washer, dryer conbo
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Just what we needed sice we did not have 220 or gas available at our house to hook up
I would recommend this to a friend- Pros mentioned:CapacityCons mentioned:Dry time
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Take too long for washing and drying Bigger one is better
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for providing us with your valuable feedback with the LG - 2.4 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Steam and Sensor Dry - White. This will be considered for our continuous improvement. Should you have any additional inquiry or concerns please don't hesitate to message us on Facebook or Twitter through @LGUSSupport, and you can always count on us to assist you. ^James.
Washer ans dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool washer and dryer, little too small but if you single person short on space, this is the one you need
I would recommend this to a friend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.. very good staff. very good staff very good staff
I would recommend this to a friendWasher dryer combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't really review something that has not yet been delivered.
I would recommend this to a friendIncredible results
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this washer/dryer machine. Leaves clothing super smooth!
I would recommend this to a friendHappy Customer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my combo washer/dryer. Very convenient and a confirtavke fit for a small basement.
I would recommend this to a friendMy LG washer/dryer combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never use any other washer or dyrer if its not this one.
I would recommend this to a friendBrand response from LGAnswers
Posted .We love to see this positive feedback! Welcome to the LG family. ^Jennifer
Good machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well, best combination you can find otherwise you need to spend way more
I would recommend this to a friendLG washer/dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. In our case for our travel trailer.
I would recommend this to a friendSpace and time saver
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m enjoying it, especially the refresh steam clean feature
I would recommend this to a friendWendy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and great service. I will let my friends know
I would recommend this to a friend- Cons mentioned:Dry time
Don't get this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't dry well at all and took forever to get through a cycle.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG High Efficiency Smart Front Load Washer & Electric Dryer Combo, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai.
Bad buisness
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a ridiculous wait time, bought 5 months ago and still waiting, with little to no communication and would not ever buy from Best buy again. Not good buisness practices.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Lisa! Thank you for sharing your feedback regarding your experience with the WM3555HWA. We understand the frustration caused by the extended wait time and lack of communication. Your situation is important to us, and we genuinely appreciate you bringing this to our attention.
To address your concerns effectively, please reach out to the dealer so the dedicated team can personally assist you and provide updates on your order. Rest assured, they are committed to improving customer support and ensuring a smoother experience moving forward. Your patience during this process is greatly valued. —Junel
Unknown ship date
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to review an item I haven’t received. Delivery scheduled for 11/27 and now I believe it’s 12/16. Hoping it arrives sometime this year
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Dale. Thank you for reaching out and sharing your feedback on the LG Washer (WM3555HWA) model. We regret the delay in the delivery of your order and understand your frustration with the unknown ship date. We strive to provide accurate and timely delivery information; unfortunately, we are falling short in this regard. We recommend contacting Best Buy customer service at 888-237-8289 to make a follow-up and know the delivery updates of your purchase. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Best Buy can promise but NOT DELIVER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was promised a delivery date in FEb then March then May. HATE BB always promise to get the sale then never deliver
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm sorry to hear about the delays and frustration you've experienced with your delivery date and promises made by the retailer. I understand how important it is to receive your purchase in a timely manner, and we apologize for the inconvenience this has caused you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Don’t Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t fry items and leaks. Literally the worst purchase I’ve ever made for an appliance. Really disappointing because I was excited about finding a product that didn’t require drier venting or a large drier plug. Trying to return.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
No product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t gotten my product since August 21. Every time keeps are making me to change the date. Now, it says that will be available on October 28.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there! We apologize for the delay in receiving your LG product. We understand how frustrating it can be to have your delivery date repeatedly changed. We recommend reaching out to the Customer Support team at BestBuy for further information and updates regarding your specific order.
In the meantime, if you have any other questions or concerns about your LG product or need assistance with any other LG-related inquiries, please feel free to send us a private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000. ^Jayne
iron box
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have purchase this combo washer 7 months ago , still not working, LG service very weak ...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for taking your time for reviewing our LG 2.4 Cu. Ft. High-Efficiency Smart Front Load Washer WM3555HWA. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
Does not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed in place of a stackable for a tenant. DOES NOT WORK.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi David, we understand how it may feel for your new appliance to fall short of your expectations. Please allow us to assist! Feel free to send us a DM on Twitter or a PM on Facebook at the handle @LGUSSupport so that we can assist towards resolving any issues you're having with your Smart Front Load Washer and Electric Dryer Combo. We look forward to reaching a resolution you'd be satisfied with. ^Chris
