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Customer Ratings & Reviews

Your price for this item is $1,399.99

Customer reviews

Rating 4.4 out of 5 stars with 289 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the 2.4 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, compact size, and ease of use. Many appreciate its large capacity for its size. However, some customers expressed concerns about the spin cycle's performance and the product's cost. The longer cycle times and vibrations during the spin cycle were noted as negative aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 289 reviews
  • Cons mentioned:
    Cycle time

    Rated 4 out of 5 stars

    Reliable compact washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've yet to find a "great" compact washer, so this review and score is relative to compact washers (so don't compare to standard sizes). It gets the job done. Not as many features or cycles. Biggest issue is cycle time. Most loads take 1 - 1 1/2 hours, with towels, sheets, etc taking more time. If you can fit a bigger machine, I'd recommend it. If you have a small space, then this will get the job done. It was a replacement for an LG compact washer that broke shortly after the warranty ended.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our application and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit fit perfectly and it has exceeded my expectations. It has more than enough options and the actual capacity is larger than i thought.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    Nice small size washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size washer that fits in our small space. Quiet and uses less water than old washer. Haven’t been able to get the app to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quiet, compact and gets the job done!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Perfect upgrade after my Bosch washer and dryer no longer worked. The new washer and dryer are very quiet, and easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Very happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a few weeks back and have been very happy with my choice. The washer is quiet, easy to use, and efficient. It fits nicely into the closet space in our condo.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Looks great, works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because of the reliability ratings in consumer reports, Found out that it also cleans well. Really great design.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, very efficient and well designed. Couldn't be happier. Needed a unit that was not deep and this one was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Function and Fit for Apartment Laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am familiar with the excellent quality and longevity of LG washers, therefore this brand was my only option when purchasing a new washing machine. I only use cold water and it quietly completes the cycle with clean results. I especially appreciate its Speed Wash option that only takes 30 minutes! The compact size is perfect for an apartment with limited space complemented by stacking it with an LG dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    2 thumbs up!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine from LG Washes clean and leaves clothes quit dry after wash. Easy to use options Easy maintenance

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    I had a limited selection due to space limitations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was restricted as to which washing machine I could get, due to space limitations. This was one of the only options. I'm very pleased with the unit--it was expensive, but I will get use of it, in the end.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Great Little Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and compact. Moved to a new home and purchased to fit in a smaller space…. And have yet to be dissappointed. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy delivery, compact size but large loads, works well with minimal noise

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Great Product for small spaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact gets the job done. Looks good and washes great

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Excellent size for small apartments

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size, I can load more than what I was expecting. The type of load indicator is not easy to follow - is between options. Need to read instructions again for proper cycle use. Have not tried the intelligence features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small but good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer's capacity is much smaller than its accompanying stackable dryer, but it still sufficient for our needs. However, it does shake and vibrate more (on the spin dry cycle) than our previous washer that was almost twice the capacity, I suppose because it is less heavy, even with the dryer on top. The reason I got this washer is because I first got the matching Heat Pump dryer and I wanted to stack the units. The Heat Pump dryer is great but I do like this washing machine as well. Unfortunately there are not a lot of heat pump dryers available. Just make sure you look over it for damages upon delivery. This is the second appliance I received from Best Buy that arrive dented. I got a fair credit for the dented washer, but missed out on a huge dent with a very expensive range that I bought previously.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 2 out of 5 stars

    Good compact washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great, as some mentioned it does shake pretty loud but I have it in a spot where the dishwasher was and put a bit of board in between the washer and wall to keep it shaking so bad and banging against the side. I am disappointed with Best Buy though, it went on sell less than 30 days of it being delivered and they wouldn't give me the price difference of 200 for the washer and the dryer. Both being on sell 100 cheaper. Other wise I would rate it 4 stars.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your open feedback regarding your LG Stackable Front Load Washer and your experience using it. We greatly appreciate your time, as it helps us to deliver a effective outcome to issues or concerns and ultimately make life more convenient for our customers. Going forward we can be reached via private message/direct message using the platforms Facebook or Twitter please use the handle @LGUSSupport or by calling customer service at (800)243-000. We're eager to help feel free to reach out anytime. Thank you .~Tanisha LG

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use - good capacity. Clothes get clean and they spin almost dry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer machine , so happy with my purchase . Washes very good and quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little small but gets the job done hardly know it’s running

    I would recommend this to a friend
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