Customer Ratings & Reviews
- Model:
- LTCS20020S
- |
- SKU:
- 6360748
Customer reviews
Rating 4.6 out of 5 stars with 1936 reviews
(1,936 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 20.2 Cu. Ft. Top-Freezer Refrigerator for its spacious interior, affordable price, and energy efficiency. While some customers appreciate the sleek look of the stainless steel finish, others find the lack of a freezer light and noise to be drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Great Value, Spacious, and Quiet!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with this LG refrigerator. It’s the perfect balance between size, performance, and price. The 20.2 cu ft capacity offers plenty of space for a family or couple, and the layout is simple but efficient — wide shelves, deep door bins, and an easy-to-reach freezer compartment. The stainless-steel finish looks clean and modern, matching my other kitchen appliances perfectly. It runs quietly and keeps both the refrigerator and freezer at a consistent temperature. I especially appreciate how bright and well-lit the interior is — it makes finding items quick and easy. Delivery and installation from Best Buy were smooth, and the fridge fit exactly as described in the specs. Overall, it’s a great value for the price, especially for anyone who wants a reliable, no-frills refrigerator that performs well and looks good. Highly recommend!
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Stylish and Efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought the LG 20.2 Cu, and it's been a fantastic addition to my kitchen. The sleek stainless steel finish gives it a modern look, and it's also fingerprint-resistant, which keeps it looking clean with minimal effort. The 20.2 cu. ft. capacity offers plenty of space for all my groceries, and the layout is very user-friendly. The adjustable shelves and door bins make organizing easy, and the top freezer is spacious enough for all my frozen goods. It keeps everything perfectly chilled and operates quietly, which is a big plus. Overall, this refrigerator combines style, efficiency, and practicality. It's a great value for the price and meets all my refrigeration needs.
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
Ergonomic Sleek Refrigerator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this two years ago as a replacement for my rental. It's perfect for a 700 SF house. It's not bulky yet it provides a good amount of space. Even the top outdoor space was useful for decor or for extra storage. It's definitely a modern looking functional refrigerator. It may not have those fancy doors but this gets the job done. While it felt like I paid a little more, I think it's worth it; especially with how it looks. What I did not like was purchasing the ice maker separately. It was not a headache but all refrigerators today should have them-just my personal opinion.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance, Size
Rated 5 out of 5 stars
A nice replacement for our old refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Have only had this refrigerator for a couple weeks, but it is working well and is MUCH better than the refrigerator it replaced. It is quiet and seems to be keeping all of the product cold at the right temp. Our old refrigerator would freeze items in the back of the refrigerated part. We were limited on the space we had to work with, so this was the biggest cubic feet we could fit in the same space. Now to replace the stove and microwave...
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
LG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great refrigerator, sleek, specious inside but compact in size making it great for small spaces like studio or apartment living.
I would recommend this to a friend - Pros mentioned:Design, Noise level, Size
Rated 5 out of 5 stars
Nice looking and quiet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! A great size for a smaller fridge, which of course I need. The only downside is that there is no drawer for deli. Easy fix though. Amazon sells them. It’s quiet and very nice. Well, according to a guest, he said “this is so sleek.”
I would recommend this to a friend - Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Great for Kitchens of Any Size
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a small kitchen and needed a small fridge that still had plenty of space. This fridge is perfect. We can fit so much more then it seems like it should and it keeps everything at a perfect temperature.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Garage refrigerator.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This particular refrigerator is for the garage is to handle overflow in the kitchen refrigerator. The refrigerator is working as planned. Price was very good for this particular refrigerator. This particular refrigerator has plenty of room for what I need. I mainly use it to keep all kinds of beverages cool. It meets all our needs.
I would recommend this to a friend - Pros mentioned:Design, Noise levelCons mentioned:Features
Rated 4 out of 5 stars
Small Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for a small refrigerator . No butter or deli drawers. No water source for ice cubes though. Clean look with no handles to clean. Runs quiet. Great for smaller areas
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you immensely; your comment reaffirms that we place customer experience and satisfaction at the top of our list of priorities. Should you need us for any future concerns, reach out to us via Facebook or Twitter by private or direct message using the handle @LGUSSupport. We are here for you! ~Rita
- Pros mentioned:Size
Rated 4 out of 5 stars
It is the 2nd time we experienced this problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer Door is open & closed by itself everytime we closed refri door. Best Buy already changed it with a brand new Refrigerator unfortunately it's the same
No, I would not recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
Great for basic use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new refrigerator-freezer to replace an old one that ceased functioning, and this unit fit the space in my kitchen perfectly. There is ample space for my needs. This is an excellent appliance for people who do not need the additional features of fancier models.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Perfect refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect refrigerator for our family. Everything works well so far. Plenty of room. I love that the shelves are wide on the door.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice and cold!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooled up quickly! It keeps my food perserved and my drinks the perfect temperature!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! It’s a beautiful refrigerator! A simple answer is good enough to explain the qualities of a good refrigerator.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product and excellent customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great so do the delivery from Best Buy. They have been excellent in all areas of this purchase starting from product selection to customer service and customer satisfaction. The refrigerator is working great and hoping for a longevity.
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
Sturdy fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No frills. Works as intended. We have a large family so this is our reserve/ prep fridge. Could serve as a main for 2-3 people. Likely too small for family of 4+. Bottom drawers are a bit flimsy but expected at this price range. Exterior is nicer than stock photo. Our photo still has plastic on it, hence the odd line. I prefer it scratch free as long as possible. NOTE: Freezer has No lighting.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Refrigerator 2024 from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very beautiful refrigerator. Very spacious I’m very happy with the purchase and with the second delivery team were delivered refrigerator. Thank you.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
LG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator , very quiet and cooling is wonderful. Wife loves it and very happy. Delivery guys excellent.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Fridge review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and nice looking. Definitely thought it was smaller than when I saw the display but of course was not disappointed.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Camille. We appreciate you leaving us your review in regards to your refrigerator. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. ~Anthony
- Pros mentioned:Overall performance
Rated 3 out of 5 stars
It's ok, but I don't particularly care for it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator works well enough. I'm unsure if the temp adjust works. When i press it, it doesn't do anything. I have to hold for a few seconds then I can change the temp. However, it always reads "coldest" no matter where i set it. The feeezer controls are in a very inconvenient location at the very back of the freezer. I'm fairly tall and did not see them initially. I had been looking in the places ive seen freezer controls on other refrigerators and couldn't find them. I just happened to bend down and look under the rack and spotted them. Sometimes the fridge makes a weird knocking noise. I'm not sure what that is but its unpleasant. I didnt realize the front of the fridge is not a metal that you can use magnets on. Only the sides are a magnet friendly metal. The freezer holds a good amount, but the fridge space seems small. My old refrigerator was smaller but it seemed to have more room in the refrigerator. Overall, the fridge does what its supposed to do. I would not purchase this again if i need a new one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Top-Freezer Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.


























