Customer Ratings & Reviews
- Model:
- LTCS20020W
- SKU:
- 6419820
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 20.2 Cu. Ft. Top-Freezer Refrigerator for its spacious interior, affordable price, and energy efficiency. While some customers appreciate the sleek look of the stainless steel finish, others find the lack of a freezer light and noise to be drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:SizeCons mentioned:Ice maker
great frig
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was bigger than i thought. I wish there was a light in the freezer though
I would recommend this to a friend - Pros mentioned:Overall performance
Good refrigerator for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and easy to use. Looks good, and so far no issues.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Works as expected so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been only a month. Refrigerator is a good size and works as expected
I would recommend this to a friend - Pros mentioned:Overall performance
New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this fridge for a month and are very pleased with it. Our built-in kitchen fridge broke down and the parts are no longer available, so the LG is a temporary substitute as we await the December arrival of a new built-in fridge. The LG fridge does what it's supposed to do and does it well. The interior layout is good and both the freezer and main refrigerator compartment temperatures are consistent. This is a good appliance and we have no complaints. I would definitely recommend this fridge to a friend.
I would recommend this to a friend - Pros mentioned:Size
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it nice and just the right sizes. Just the right amount of room
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great buy! Quiet and working great. No issues.
I would recommend this to a friend Lg refrigerator second try better than first one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.August 11th first lg refrig delivered but new braided water connection wasnt ordered by salesperson & drivers weren't allowed to use existing plastic tubing. They left refrig unplugged in kitchen & drove away. I plugged it in & pushed it in place without icemaker being installed. Found that doors wouldnt close completely unless pushed the last couple of inches. Contacted geek squad & notified them of issues. 8-11 delivery guys came & installed ice maker & braided hose that hadnt been ordered. Noted with them issues with doors not closing. 8-29 geek squad rep came for door issues & ordered new hinges. 9-17 rep came & installed new hinges but didnt fix issues. Ordered replacement refrig & icemaker. 10-7 new refrig delivered but drivers couldnt remove original icemaker to swap into replacement refrig, had to order new icemaker. 10-20 new icemaker delivered & installed. Working ok so far but best buy ordering & delivery system needs work. The geek squad rep who replaced the hinges was helpful but the delivery drivers were uninformed about what was supposed to be done beyond delivering the refrigerators.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for sharing your detailed experience with the LG Refrigerator (LTCS20020S) model. We appreciate the time you took to outline the delivery and installation process, and we’re glad to hear your unit is now working properly.
For the door closure issue you mentioned, it’s helpful to ensure the refrigerator is properly leveled. If the front of the unit is slightly higher than the back, the doors will naturally close more easily. You can adjust the leveling legs at the bottom of the unit by turning them clockwise to raise or counterclockwise to lower. This small adjustment can often improve door alignment and closure. For more information, visit https://www.youtube.com/watch?v=x9rfSiLLVus. If you’d like us to take a closer look or assist further, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
- Pros mentioned:Size
Very Nice a little arefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice small refrigerator. We lost two refrigerators in Hurricanes Helene and Wilton and replace them with this one until we can rebuild. So comforting to have a refrigerator.
I would recommend this to a friend - Pros mentioned:Capacity
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. It has many great features and great space!
I would recommend this to a friend Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend this fridge. It is very deep and well lit. I love the storage on the soor
I would recommend this to a friend- Pros mentioned:Overall performance
My LG Refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good performance and long lasting. Highly recommended brand
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Good space for a compact appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance. Cools and freezes fine. Decent space too for a compact alliance. Much better than the unit I previously had.
I would recommend this to a friend LG Top freezer refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, we had it 2 months now and it has worked perfectly. Got cold on a day and stayed cold. Using it as a second refrigerator in the utility room. Plenty of room inside. So far do good. Hope it stays that way.
I would recommend this to a friend- Pros mentioned:Noise level, Overall performance
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice look. Amazingly roomy. Runs quietly and well. A top notch refrigerator for the price. Very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Size
Great value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and good looking. Stays clean easily with the finger print proof layer.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Quality Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size I was looking for. Looks great and works great.
I would recommend this to a friend - Pros mentioned:Overall performance
LG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had LG Appliances in the past and have always been pleased - This refrigerator met all our needs
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hey Michael. Thanks for your awesome feedback on your LG fridge! It’s great to hear it met all your needs and that you’ve consistently been pleased with your fridge. Wishing you many years of fresh and organized storage! For more feedback or questions, private message us on social media @LGUSSupport. Thanks for choosing LG to be part of your home! ^David #LifeisGood
- Pros mentioned:Size
What a great buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my Mom. She loves it! It’s the perfect size for her.
I would recommend this to a friend - Pros mentioned:Noise level, Temperature control
quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size. Wish it had a deli tray. This refrigerator runs very quiet and cold.
I would recommend this to a friend - Pros mentioned:Capacity, Size
Perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect for my small apartment. Has enough room to put all my groceries.
I would recommend this to a friend