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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1944 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the 20.2 Cu. Ft. Top-Freezer Refrigerator for its spacious interior, affordable price, and energy efficiency. While some customers appreciate the sleek look of the stainless steel finish, others find the lack of a freezer light and noise to be drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,944 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal! Great service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I replaced the one that died. I am very happy with this LG top freezer fridge. Service to install and haul away was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Excellent value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Performs well and is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal size for the space we have. Good value and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great and it matches our kitchen so much nicer than the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room. Basic fridge, which is what we wanted. Added the ice cube maker, worth the money to add it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST BUY ANTHONY AND LG REFRIGERATOR EXCELLENT!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE MY NE REFRIGERATOR! I had ordered a fridge from home depot and i sent it back due to a ding on the side. went to best buy on bird rd and 79 ? ANTHONY WAS EXCELLENT! Every time i go there he is so helpful and professional. So i bought an LG that i never considered but it was delivered on time, excellent condition and it works great. I LOVE IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator/freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this very spacious we added a ice maker and it works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smaller refrigerator love the way it looks

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Warning: Ice Makers Needs to be Purchased Separate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent fridge with tons of space, but the advertisement should stipulate that the ice maker has to be purchased separately.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice frig for the money, would have preferred light in the freezer but not a big deal. Added some 3rd party containers with drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size! Affordable price! Had it for over 6 months and no issues!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A Nightmare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator quality very good, ice maker faulty, delivery, setup terrible. Had to return two Refrigerators (delivery damage and installation damage) and one faulty ice maker. One deliver didn't even remove refrigerator plastic/tape or plug it into outlet. One delivery cancelled one block from house because of slippery hill (told dispatcher of better route but delivery was cancelled anyway). The delay resulted in spoiled food and multiple cite prep/furniture movement. Representative promised to have someone call to reimburse us for food loss. No call received.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, James. Thank you for reaching out to us. We understand the importance of having your LG Refrigerator (LTCS20020S) model delivered and set up correctly, especially when dealing with repeated delivery and installation challenges.

      For the ice maker issue, one helpful step is to check that the water supply line is properly connected and the valve is fully open. You can also reset the ice maker by pressing and holding the Test/Reset button located on the ice maker until you hear a chime. This helps restart the cycle and can resolve faulty operation. For more guidance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. If the issue continues after these steps, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy LG

  • Pros mentioned:
    Noise level, Temperature control

    Rated 5 out of 5 stars

    Quiet Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet refrigerator. So far it has kept the temperature in it as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal for an LG fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was bought for our vacation home. It was very reasonably priced for a LG product and I didn't mind the freezer being on top since I will only be using this fridge for 5 months of the year. The only thing I didn't like is that it is hard to see all the contents of the top fridge shelf and I have to bend a little to get a good look at the contents. I would have preferred the freezer to be a bit smaller so that I'd have more shelf space in the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LG REFRIGERATOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it's got more room than I anticipated, it's also very quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has much more room in the freezer than it looks to have. Interior glass shelves easy to clean. Exterior is smooth stainless that looks great and is also easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Useful size nicely finished unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We keep filling up the kitchen refrigerator, and were looking for an "overflow" unit to put in the garage - this fits the bill perfectly - does not take up too much room but provides enough extra space, white so easy to keep clean, and energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of my new Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent choice for my garage. It ha a spacious interior and is energy efficient. The delivery gentlemen were courteous, knowdgeable gentlemen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendo servicio y productos. 100% recomendables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy saved the day!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our freezer was full and so was the fridge when it suddenly went out. Best Buy had the perfect basement replacement for the best price. Immediately ran over, purchased the new and it was delivered within 2 days and the old one gone. Couldn't have been easier.

    I would recommend this to a friend