Customer Ratings & Reviews

I recently got the LG 20.2 Cu. Ft. Top-Freezer Refrigerator (LTCS20020S), and overall, it’s been a solid addition to my kitchen. The stainless steel finish looks sleek, and the spacious interior easily holds all my groceries. The adjustable glass shelves are a nice touch, making it easy to organize food, and the LED lighting keeps everything visible—though I do wish the freezer had a light too. Performance-wise, it runs quietly and keeps food fresh, but I did have to adjust the settings to a colder level to get the best results. It doesn’t come with an ice maker by default, but you can add one if needed. For the price, I’d say it’s a great, no-frills refrigerator with a modern look, ideal for anyone wanting something reliable and stylish without unnecessary extras.

Great refrigerator! For many years we kept up with all the issues that our 24.6 French Door, bottom freezer fridge had. After a few weeks of research I ended up deciding to do away with gimmicks and buy a real one. This LG, Top Freezer unit is 20.2 Cu. Ft. and is just as spacious as the old 24.6 Cu. Ft. one, the inside space is just the same as the old one. It performs great, it's outside dimensions are smaller which allows it to fit perfectly and leaving space to breathe around it, and our kitchen look more spacious, too! Very happy with our purchase, highly recommended! And its price was about 55% saving

Reasonable price compared to a lot of others the same size. Plenty of room and storage options inside the refrigerator. We rarely use ice so there's quite a bit more space in the freezer without the ice maker. It is very quiet and seals well. It works as well or better than advertised. The front has a smooth surface so it's easier to clean. Not so excited that the front is curved so if you use magnets to hold things on it they might sit funny. The curved front will deter "clutter". We have limited space so a lot of bells and whistles don't come on a refrigerator this size. All things considered we are pleased with it. The delivery also went well, they were here at the first part of heir four hour window, had it inside, hauled the old one out to the driveway, and were gone in less than twenty minutes.

This LG top-freezer refrigerator has exceeded all my expectations! From design to performance, it’s everything I was looking for in a reliable, everyday fridge. Design & Finish: The stainless steel finish looks modern and elegant, giving my kitchen an instant upgrade. It’s fingerprint-resistant too, which keeps it looking clean with minimal effort. Interior Space: At 20.2 cu. ft., it’s surprisingly roomy. The layout is smart and functional — wide shelves, spacious bins, and adjustable compartments make it easy to organize everything from fresh produce to tall bottles. The full-width pantry drawer is a great bonus for deli items and snacks. Freezer Performance: The top freezer has tons of space and keeps everything frozen solid without frosting over. It cools quickly and evenly, so no more mystery thawing or icy buildup. Quiet & Efficient: It runs whisper-quiet, and the energy efficiency is a big plus — I’ve already noticed a difference on my utility bill. LG did a great job balancing power and savings here.

The fridge fit perfectly in our space. We love the spaciousness of it, the clean lines, and the temperature in the freezer and fridge. We highly recommend this fridge.

Awesome fridge. Pros- it works great, quiet, fits a lot of food. Super cold, nice design, great on electricity, comes with ice maker. CONS- I really can’t think of none great fridge I have it in my garage and I freeking love it! I’ve had it for 5 months now and I still love it!

The LG 20.2 cu.ft. Top-Freezer Refrigerator - Stainless Steel meets all our expectations in performance & beauty. It works silently keeping our food at the right temperatures and is backed up by LG 1-Year Warranty, and has just the right amount of space for our groceries. It's a great buy!

It’s a great refrigerator and freezer, can hardly hear it running. However I also purchased an ice maker at the same time. Was told the ice maker doesn’t come with the refrigerator and has to be installed at a later date which was automatically decided by you, sometime during a 12 hour window, same as the installation of the refrigerator, a12 hour window. I was able to establish a day with salesperson that worked for me, with a more accurate time in that 12 hrs, reduced to a 4 hour window to be determined by an email notification sometime later. so the old fridge got pulled and new unit plugged in and it seemed to get cold quickly. Ya hoo I have a new refrigerator and can make my own ice. Ice maker day came, installer showed up and put in the unit very quickly, pushed the start button, he said all was well and left. After several hours i checked the unit, no cubes just frozen water in the cube collector bucket. I called and complained, He came I think next day, with no new unit. He took out broken unit and We could see that the water chute was not right and part of the assembly was cracked. He said would order new unit and come back and install that. We set a date 1/17/26. I was later notified by email he would be here on the 14th sometime during that 12 hr window. That day won’t work, I called and got finally got a person to talk to me and I got her to agree to Sat. 1/17/26 sometime in that stupid 12 hr window. The installer is supposed to call to narrow that window. I can’t believe he didn’t come with a new unit the first time. I hope the new ice maker and refrigerator work better than communicating with your company.

Great! Top freezer fridge. Enough space for a family of 4/5, Settings are simple, freezes quietly, cools perfectly. A simple stylistic piece that looks good in any kitchen.

I like the fridge is quiet and no handles to catch while passing by. The capacity is bigger than the usual standard. Great purchase!

Yes, my beloved 20 yr old Maytag's compressor died overnight end of October on a Sunday, no less! I got a tech out who gave me the bad news, and recommended Best Buy because they have a local warehouse. Off I went with hopes of getting a comparable replacement to my Maytag 21.2 cu. Ft. + model, but alas, all the top freezer models looked cheap & generic by comparison. The helpful BB rep showed me the LG -20.2 cu. ft. model, and assured me it was a best seller, and reliable. It is smaller than my Maytag, but seemed well constructed, and reasonably priced. They include free delivery, but charge for disposal of the old one. I had to purchase a BB + membership to waive the fee, which in hindsight worked out, because of some great price matches. The fridge runs well, and is very quiet.The shelves spacing is inconvenient, and so height aadjustment is not possible to the extent of my deceased one. Reviews stated temps in the door shelves varied, so keep milk, and other dairies near the bottom. I haven't had an issue with that.. I purchased a digital thermometer, and it maintains a constant temp. The biggest negatives are no freezer light, and the vegie/fruit slide out drawers don't glide smoothly, and no deli cheese drawer but today's appliances have overall taken a major step back. Bottom line, it cools, and the price was right. Very nice looking, too!

Bought this LG as a drink and overflow fridge for our garage. It seems well built as refrigerators go. The glass shelves are nicer (to me) than the wire shelves with a lot of comparably priced models. The handleless design works well for our space. I did have to change the doors from left open to right. The instructions to do that were very straight-forward. I did have to lift and prop uo the front of the fridge to reverse the open of the refrigerator door but it's really not that heavy. The unit is very quiet and does a great job keeping everything cold. Very happy with the purchase.

Large refrigerator! Beautiful design. Very quiet when it is on. So far it has exceeded my expectations. Veryhappy with it.

I bought this to replace my refrigerator of 7 years that stopped working. This one is quieter, has more storage capacity, better looking unit, and keeps the food really cold. It offers flexibility with adjustable temperature control in refrigerator and freezer. It also has crisper adjustor for vegetables bins.

I love the size, sleek look and how it stays cold. This was for a house I sold but looking to get one for myself also.

There is a helpful light that turns on when you open the door (not on freezer side). The stainless steel unit looks modern; fingerprints wipe off easily. Main thing is, it keeps food items cold, which is what you want a refridgerator to do.

Was hesitant to buy the LG brand versus a more established brand. But I am impressed. Stainless look is amazing. More storage than the side by side doors. Super quiet and live that there are no gables gives it a sleek design. Very spacious my only problem is the freezer doesn’t have a light. I guess you would have to buy the next model up but other than that I really like it

I have owned this refrigerator for more than a year, and I am very happy with it. It runs quietly, keeps everything at the right temperature, and has been very reliable.

Nice and spacious, quiet and pretty good looking too!

I really love this refrigerator! It is beutifuy laid out, very spacious. Initially i was concerned that i would be able to fit everything in, but that hasnt been a problem. It is very quiet and looks wonderful.