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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $999.99

Customer reviews

Rating 4.1 out of 5 stars with 45 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers love the spacious interior and ice maker of the 20.2 Cu. Ft. Top-Freezer Refrigerator with Ice Maker. They appreciate that it is energy efficient and keeps food cold.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 45 reviews
  • Rated 5 out of 5 stars

    Good product Good product Good product Good produc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product Good product Good product Good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG 20.2 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice refrigerator. I like the wide shelves on the door. Note that with the ice maker, there is not a lot of space in the freezer. Stainless steel is nice but it gets lots of finger prints on it even though it says that it resists fingerprints. Haha. The movers damaged my front door with the refrigerator door. You have to watch them very closely because they do not show any respect for your home.

    I would recommend this to a friend
  • Cons mentioned:
    Door position

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great. I don’t understand why the installation techs didn’t know how to reverse the doors. The current position of the doors is inconvenient and more money will need to be spent to have this corrected.

    I would recommend this to a friend
  • Cons mentioned:
    Hard to clean

    Rated 4 out of 5 stars

    Stainless should be painless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old stainless steel French door refrigerator with all the bells and whistles for this LG. I have less space and that’s okay because I have a deep freezer as well. The only gripe about the LG IS……It’s so hard to keep the steel clean! I like the LED lights in the refrigerator. The ice maker makes crescent ice cubes!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Energy efficient

    Rated 4 out of 5 stars

    good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the few weeks we have had this product, we are very pleased. It is quiet and while it is too early to check electric bills, there is no doubt we will save money because it its efficiency. On design flaw we have encountered is that the compartment for butter is too small. When we put a tub of Smart Balance in it, we cannot close the compartment.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Spacious

    Rated 4 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product keeps food cold plenty room in freezer looks great

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything cold and maintains vegetables fresh. The freezer works great. The Ice maker made noice so I turned it off. Now it’s as silent as can be.

    I would recommend this to a friend
  • Cons mentioned:
    Awkward

    Rated 3 out of 5 stars

    LG Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelves are flimsy. Minimal amount on them and they bend. Would probably break if you put too much on them. The doors are so thick too, it’s awkward to open

    No, I would not recommend this to a friend
  • Pros mentioned:
    Great price, Ice maker

    Rated 5 out of 5 stars

    Glorianj9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes a great refrigerator I’m very happy with my purchase. The icemaker works great. Great quality for the price

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficient, Spacious

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Clean and efficient. Easy to set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not aorth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelves have a cheap plastic frame that gets little fracture cracks all over. The doors dent so easy. Definitely not worth what we paid 4 years ago

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for an office staff lounge. Easy to install and has an ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficient, Ice maker

    Rated 5 out of 5 stars

    Great refrigerator with an ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and comes with an ice maker, and energy efficient

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Best I've Had in A Long Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much light inside the fridge you can actually see what's in there. The space is awesome in both Freezer and Refrigerator. Only fault...not magnetic in front, only sides...

    I would recommend this to a friend
  • Cons mentioned:
    Door position

    Rated 3 out of 5 stars

    It's OK.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the size I need and looks nice. Having trouble adjusting the temperature so that the freezer and fridge sections are both at correct temperatures. Door material does not allow magnets to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far there are no problems with this fridge. We decided to go smaller and less features. The smaller size helps with not over buying. We decided to no longer have a water dispenser as that was a feature in our last 2 larger, more expensive refrigerators that required costly service calls. No food “gets lost” in the back. No water drips on the floor. This fridge is less than 1/2 the price of our past 2 fridges and if it breaks in 5-7 years like the past 2, it is less of a loss. Each of the past 2 were repaired once at a cost of approx $300 nd then we got rid of them when they required a second repair, each at less than 7 years of use.

    I would recommend this to a friend
  • Cons mentioned:
    Small size

    Rated 3 out of 5 stars

    Boy did i make a mistake!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small after i had the 23 cf in here. I loved it but we could not get the ice maker to work. So now i have a smaller fridge than i traded. It would be great for a back up but for the only fridge in a kitchen—-no.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great basic refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic refrigerator. Rare to include an ice maker standard in this size and price range. Runs quiet and cools well. Simple temperature controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I am a single person, and this refrigerator offers me the space and the comfort that I need!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    GREAT DEAL

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator works well,nice ice maker and im so happy on buying my lg refrigerator

    I would recommend this to a friend
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