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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 286 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the refrigerator's spaciousness, water dispenser, and adjustable shelves. They appreciate the amount of space the refrigerator offers, the convenience of the external water dispenser, and the flexibility of the adjustable shelves. However, some customers have concerns about the noise it makes and the fact that magnets do not stick to the fridge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 286 reviews
  • Pros mentioned:
    Size, Spacious

    Rated 5 out of 5 stars

    Great for a Small Space

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator! We had a small space and a family of 5. Surprisingly roomy for a small unit. We seem to have room for everything. I took one shelf out to have a tall space for bottles, so we have a spare shelf. The lights are nice and bright. Ice machine works nicely. Filter has the water tasting nice and fresh.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi there! Thanks for reaching out and providing feedback. Customer Feedback helps LG better its products as well as its customer service. We are excited to hear that you are enjoying your LG French Door Refrigerator. Be sure to replace the water filter every six(6) months to continue enjoying great tasting water and ice. If you need assistance in the future or have questions abut your LG Refrigerator please don't hesitate to send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info and we'll be happy to assist you. `Jai. LG

  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    LOVE-LOVE-LOVE this refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a perfect fit for the space we have. The depth of the refrigerator is a plus and allows for great storage of food. Easy to organize and have similar items together and know where everything is. Impressed with the space for this size of refrigerator! And everything is chilled at a perfect temp! The ice maker works well and having the external water dispenser cuts down on the number of times the refrigerator door is opened. Enough space on top shelf to have 3 gallons of milk or other drinks front to back.

    I would recommend this to a friend
  • Cons mentioned:
    Delivery

    Rated 4 out of 5 stars

    Roomy/Quiet/GREAT CS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called for a PRICEMATCH as my purchase went on sale for $200 less. Mission Accomplished. TY JOVI (BB service rep) As for the fridge, it is aesthetically beautiful & working perfect. Cooled to alloted temp timely, no problems with ice, water or noise which were some of the complaints about this fridge, as well as poor customer. None of these issues have been relevant for me Though delivery was an issue b/c this fridge is huge causing me to make changes to my entry doorway. At this point, it was worth it. Hoping to rely on this appliance at least until 2030, if not longer. Overall, I am happy with my purchase. *fingers crossed

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    So far so good !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the problem with delayed delivery, the refrigerator is really nice ...and it's working well ( we just have it for three weeks) . We need a smaller size and this was one of two that we looked at ..and we choosed the LG ! It is quiet , every 1 hour or so you can hear the ice cubes dropping in the tray but the noise it is not too loud ! It is nice inside too...plus it's has a nice light in the regrigerator, freezer and at the water dispenser ! We really like it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return our Samsung 4 door fridge after only 1yr due to the ice maker crapped out. So we picked this LG fridge & we've had it now going on 1 month & really like it...I thought I would miss the ice on the door but to tell you the truth I like the extra room in the fridge instead... The ice maker is great in the freezer section & you still have a lot of freezer space... Very happy with our exchange to this fridge... This fridge is actually about 2 inches smaller than the fridge we replaced & we have more space in both fridge & freezer...

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Amazing Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator! Great space ! Great shelving! Love the freezer on the bottom!!! Has a lot of room! The geek squad guys who delivered my fridge and took the old one out were more then fabulous! 100% amazing! So professional and courteous and great at their job!! Respectful gentleman! Mario and his partner on the geek squad deserve praises and a raise and recognition! Just the best delivery men I have come across in all my years !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't Find Anything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator itself is good, however I am not a fan of the freezer. I wanted the bottom freezer, I thought it would be easier to access things if I could out the drawers out. But I found the opposite to be true. Everything is buried, so everyday I find myself digging through the drawers in search of one thing or another. I also think the drawers should pull out further to make access easier. I do really love the quick freeze feature. I like my drinks slushy, and with this feature I don't have to wait long at all!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of the fridge was incredibly easy. It was completely cooled down after 8 hours. There is so much extra space i am not used to having in a fridge. The fridge controls are easy to use and is so silent compared to my last unit. Value for the price can't be beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The nice refrigerator meets my need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to choose this LG21.8cu ft French Door refrigerator because LG offers 10 years compressor warranty and the price was discounted at the time I looked for a refrigerator. Also, the other customers’ reviews did help me to make my decision for the choice. The delivery was on time. Delivery men’s service was excellent and efficient. The refrigerator was designed very easy to access my food. I love my refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size for space available.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this refrigerator for a rental home. It was the perfect size for the space that was available in the kitchen. There is plenty of refrigerator space for a family, and the French doors offer easy efficient access. The water dispenser is a plus. Also, replacing the water filter will be a breeze as it is inside the refrigerator. Freezer space is plentiful, and the automatic ice maker is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Wheelchair Accessibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, spacious and easily accessible from my Wheelchair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG French door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, great design and wonderful delivery service from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Compact, yet spacious perfect for my ADU

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this fridge. I got it for an ADU , its compact, yet feels luxurious. I would buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Your quality and dependable LG Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and highly reliable this refrigerator is the modern state of the art instant ice maker that you can really depend on strong and made of stainless steel from the factory I recommend it to anyone who believes in quality and strength buy it now.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge! It’s roomy with drawers for fruits, veggie and meat. Ice maker makes big ice. It’s a little loud, but very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator, fit perfectly at my kitchen space. Refrigerator have plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My new fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Had a bigger version in South Caroline! Fits perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't defrost stays covered in ice not a great design

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG is the way to go!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only had a small space to work with and this style of fridge is what we were looking for. Easy to close doors, like the self closing of the freezer drawer. Cleans easily, slim design of water dispenser gives more space on inside of door! Only wish the shelves had more options for adjusting heights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom's refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my mother love it this is the first refrigerator that she ever had new

    I would recommend this to a friend
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