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Customer Ratings & Reviews

Your price for this item is $1,699.99

Customer reviews

Rating 4 out of 5 stars with 29 reviews

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Rating by feature

  • Quality

    Rating 4.1 out of 5 stars

  • Value

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers commend the 21.9 Cu. Ft. Side-by-Side Counter-Depth Smart Wi-Fi Enabled Refrigerator for its quiet operation and spacious interior despite being a counter-depth model. However, some customers have expressed concerns about the water dispenser's design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Rated 3 out of 5 stars

    Too dark on the inside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but it's not pretty. Very dark on the inside compared to my last refrigerator. We are returning it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge runs very, very quiet, shelves are adjustable. Very Happy with purchase, delivery, & setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice the ice maker seems very efficient. Glad I made this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery was on time, friendly time, very relatively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and product. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice counter depth

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new fridge for counter depth. Excellent delivery and set up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was delivered damaged and installed damaged. Cause water damage to wall and baseboards.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit was damaged. This is not the quality we expect from our products.
      Understandably frustrating and disappointing. We are continuously working to improve the quality of
      our products and anticipate market demands that drive customer satisfaction. Hopefully, you replaced it
      with another LG TV or you will consider LG for your future product needs. If you ever have any
      questions, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused.^Venette LG

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Quick ice option. Lots of space for being a counter depth fridge

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from LG products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a LG side by side 3 years ago and the compressor went out. LG customer service scheduled a LG repairman to come 2 weeks after I called. I would not purchase any LG product. I know 3 other people who have LG refrigerators and all of their compressors went out with in 5 years. If you purchase one just make sure you have a second refrigerator.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction.This is not the quality we expect from our products.We apologize for any inconvenience this caused. ^Venette LG

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