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Customer reviews

Rating 4.5 out of 5 stars with 483 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator for its spacious interior, particularly praising the adjustable shelves that allow for flexible storage. They also appreciate the counter-depth design that fits seamlessly into their kitchens. The external tall ice and water feature is another highlight, providing easy access to fresh ice and water. While some customers have concerns about noise and cooling issues, the overall positive feedback suggests that this refrigerator meets the needs and expectations of many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 483 reviews
  • Pros mentioned:
    Ice maker, Noise level, Space

    Rated 5 out of 5 stars

    Exceptional Product from LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with the LG counter depth fridge. It’s beautiful both inside and out, storage is great and ice maker/water dispenser is great. Very quiet as well. A+ LG

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features we love: design/style, quiet, fingerprint resistant stainless steel, counter depth but quite spacious inside, & extra ice bin in the freezer. Delivery and installation also went smoothly. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Size

    Rated 5 out of 5 stars

    Great refrigerator for the price point and size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has just the right amount of features/size capacity for the price. Got fantastic deal on open box. Can’t find any issues with it…perfect counter size for my needs and helps to avoid losing items in back of shelves. This all comes with caveat that it was only recently purchased so I can’t speak for durability at this point…

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to share your detailed product design feedback. Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    My new LG Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG 22.1 French Door refrigerator. I love the space in the refrigerator and the freezer. I like that the stainless steel is handprint proof. It also makes and dispenses ice in the freezer and the door. I’m enjoying really enjoying my refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    No more waste

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our new fridge. We were skeptical at first about getting a counter depth unit, but it has been amazing at helping us to be mindful of what we have on hand. Since we've had it, none of our food has gone to waste due to being "lost" in the back of the fridge or freezer. We also love the dual ability to get ice from the dispenser as well as the container below. And it fits beautifully in our new kitchen. Best purchase we could have ever been "stuck" with.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good refrigerator so far after 1 yr

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. We have had it for a yr. Got the black ss french door. Counter depth. Worst part about this style frig is freezer section section top drawer is difficult to access items. But this is the case with all counter depth french doors refrigerators. would be nice if you could get water while the right door is open like our side by side we have in basement. Have had a couple issues with ice maker. It does what it supposed to do. It does have the dual ice makers which is nice when we need extra ice. We will see how long it lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look and design (we got black stainless). Water unit and ice maker work great. Lots of storage in fridge. Storage in freezer is a little tight, but that’s the only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Size

    Rated 5 out of 5 stars

    A Fabulous Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new LG fridge. It’s a low profile counter fit & looks great. There is plenty of fridge & freezer room. I own many LG appliances and they never disappoint. More than pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Love this fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of ice and so roomy. We bought this fridge specifically for the icemaker we use a lot of ice and our previous fridge made hardly any ice this one is great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. It’s very spacious. Not noisy. And freezer is also very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally completed our kitchen remodel in late March and this looks great in it. It’s larger than it looks and the dual ice makers are huge in Florida.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Everything works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only owned a few weeks but so far very happy. Like the fact that the water dispenser can hold a large cup. Also, like having the dual icemaker, both on the door and the freezer below. Has a nice deli compartment. We have not noticed it being noisy, periodically you hear ice drop and then a few seconds of water line but it’s not on going. Nice size door trays. Finger proof

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig is so quiet compared to the other one we had. We love it. The only thing I am still getting used to having an ice tray for catch the cubes instead of just pressing the button and they appear. It is great though when you need more than just a few ice cubes

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 3 out of 5 stars

    NiceButNoisy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: 1) Love the look of the stainless steel 2) The smudge proof finish is awesome 3) Ample amount of space Cons: 1) *Very noisy compared to my previous Samsung Fridge which was a 10 year old replacement! LG shod make this fridge quieter!! 2) The front panel lights come on when you open the fridge door. This might affect future reliability. LG should have a way to turn of the display lights as an option for customers. 3) I drained 3 gallons of water and still the plastic taste. It took another 3 gallons for the plastic taste to go away.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    BestRefrigeratorEver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator. I can reach everything and having a choice of crushed or whole ice on door is great. Freezer is a good size for ice cream and meat.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Good so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge thus far. I am struggling with a small leak from the ice dispenser. I’m extremely pleased with the counter depth. I don’t feel like I’ve lost any space on the inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still loving my Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I had to wait a week to receive my new fridge, it was absolutely what I wanted and was worth the wait...and extra ice in a cooler. The counter-depth fridge is perfect for my kitchen, although I’m still discovering all of the great features. So glad I found the patience to buy what I loved vs what was readily available.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality and zero responsibility.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 2 weeks out of the box, had major leaks at the water line feeding the ice maker. Turns out that even a tiny bit of ice in that line (the line is heated, but this is just at the interface of the unit with the outside) causes a leakage back through the fitting. Then the ice maker stopped making ice. Tried every troubleshooting step in the manual and on-line. Called LG again and requested a replacement refrigerator. Was told that it needed high-level management decision, which was denied later that day saying that my refrigerator didn’t qualify for a replacement. First, way to go LG in empowering your employees (not). Second, a $3,247 refrigerator should certainly have better quality assurance than this. Shame on you LG.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We highly appreciate your honest feedback regarding your experience. We’re sorry to hear that you didn’t have a great experience with our service. Trust us when we say that your comments does not go unnoticed. We would be pleased to investigate this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, the hashtag #VOC, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly LG

  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Mr gray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very excited about my new LG Refrigerator.He has it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous to look at inside & out. Super smart & roomy inside. Can’t say enough. Love it!

    I would recommend this to a friend
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