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Customer Ratings & Reviews

Your price for this item is $1,999.99
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Customer reviews

Rating 4.5 out of 5 stars with 483 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator for its spacious interior, particularly praising the adjustable shelves that allow for flexible storage. They also appreciate the counter-depth design that fits seamlessly into their kitchens. The external tall ice and water feature is another highlight, providing easy access to fresh ice and water. While some customers have concerns about noise and cooling issues, the overall positive feedback suggests that this refrigerator meets the needs and expectations of many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 483 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting a month and a half and being pushed back multiple times, we finally received our refrigerator and it looks great! Very quiet and quite roomy for all our food.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Excellent model for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was a replacement for a disappointing competitors mode. We are so much happier with the LG. The dual ice maker is efficient and quick to replenish ice. Food seems to stay fresher. Outstanding delivery and installation service by Best Buy. The electronic control panel should light up all buttons. Can be hard to find the ice and water button in the dark. Other than that a terrific mode.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Fits perfectly in the kitchen and looks great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use of space- this refrigerator replaced one which was much larger but this one appears to have much more storage space. Looks great and is counter depth.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Counter-depth Frige

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my counter depth LG fridge. It replaced my 17 yr old Frigidaire Gallery that came with the house when I purchased it 10 yrs ago. I was concerned about having enough space inside but plenty big enough for2 people. It’s very quiet. I can’t even tell that it’s running. I now have 4 LG appliances that I have purchased in the last6 months and am now considering an LG TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Nice for the Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for 1 year. It is a counter depth, so it doesn't hole a lot of food. We needed this to deal with a protruding counter, so we knew what we were getting into. No issues with the icemaker in the fridge or freezer which I had issues with in past refrigerators. The upper left door seal and bottom seal on the freezer work well. The upper right door seal seams to be getting worse and bounces when I shut the door. It looks great and keeps the food fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 4 out of 5 stars

    good space

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large space. not loud when making ice. the app connection helps to change filters when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge, does everything I need. Fits perfectly in cabinet depth fridge cabinet. Love the dual ice maker!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Nice refrigerator for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator to match the rest of the LG appliances in the Kitchen of our new home. We had a similar model in our old home that we liked. It is quiet and I like the second ice maker in the freezer. The only thing I don't like as much is the new ice and water dispenser on the front of the refrigerator. You have to press a button each time you switch from ice to water. Our older refrigerator allowed you to switch from ice to water without the push of a button,

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Perfect fit!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! It doesn’t take up too much space in our small kitchen. It looks amazing. It is very spacious inside. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Beautiful and roomy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. Its beautiful and has so much room, considering it is counter-depth. It is the perfect fit in my newly remodeled kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Space

    Rated 5 out of 5 stars

    Easy and it Fits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, plenty of storage even being counter depth, which is great because it actually fits the cabinets!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice function is also very good, and the storage can be done well. The freezer can also be opened and used conveniently.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    A great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Fridge! Plenty of space, smart, dual ice maker and easy to adjust shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loveeeeee this fridge it is so great Ice maker is amazing and I love that it’s black. Very sleek looking

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, its size is ideal, water and ice dispenser work very well, you have a spacious tray to store ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Best Counter-Depth fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get this fridge because I would only get 3 drawers. I found that the counter-depth more than made up for that. The fit was incredible in my small compact kitchen. The different ice types also made up for the 4th drawer and there's an extra ice-maker in the fridge drawer in the bottom. I was also able to connect the fridge to a reverse-osmosis system installed by my plumber which really enhanced the taste of the ice and the cold water coming out of the dispenser. This fridge is a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great fridge for small family.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It is very spacious inside yet doesn’t take much space in my kitchen. It runs very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    We’re happy with it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an old Samsung counter depth with dual ice makers. This one makes an equivalent volume of ice. us is the smudge resistant finish…saves us a lot of work.For us the best feature is the smudge resistant finish…saves us a lot of cleaning time. The delivery, however, was just ok. Nothing damaged but they left a lot of trash in our kitchen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Issues with leaks from ice dispenser

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've' had this refrigerator for just over a year. For the last 5-6 months water has been dripping from the ice dispenser, sometimes with gooey stuff and white powder. It started to happen once in a while, now it's every day. It has gotten to the point that we no longer use the water and ice dispensers. Best Buy sent a 3rd. party contractor to repair it under the protection plan, but the issue continues. Other issues: a The beeping to alert the door is open is very obnoxious. There is no way to deactivate it permanently. b) The refrigerator makes a wide variety of weird noises. c) Fingerprints on the door show all the time (and we are only two adults in the house). Forget it if you have young children.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    none

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased because it is counter depth. It is the best-looking refrigerator we have ever owned. It will take any size glass or cup in the water and ice dispenser. One of the best features is the black stainless won't hold magnets. So, it does not look like a billboard.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG