Customer Ratings & Reviews
- Model:
- LFXC22526S
- SKU:
- 6292038
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator for its spacious interior, particularly praising the adjustable shelves that allow for flexible storage. They also appreciate the counter-depth design that fits seamlessly into their kitchens. The external tall ice and water feature is another highlight, providing easy access to fresh ice and water. While some customers have concerns about noise and cooling issues, the overall positive feedback suggests that this refrigerator meets the needs and expectations of many users.
This summary was generated by AI based on customer reviews.
Can’t wait to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn’t been installed yet but looking forward to it!
I would recommend this to a friendNice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second LG in the last 8 years. The repair bill would have been $1500 to fix it. Cheaper in the long run to just buy a new one. The only reason with went with another LG was because they had it in stock, unable to wait. Much preferred a GE.
No, I would not recommend this to a friendSo far, so good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I'm happy with this refrigerator. There's much more usable space than in my previous side by side. However, I was disappointed in the color. It really isn't BLACK Stainless -- instead it's more like Steel Gray.
I would recommend this to a friendRefrigerator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is making some humming noises and the door stripping has ripped
I would recommend this to a friendGreat fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give the refrigerator 5 stars except the one delivered to me was an open box with several dents in it. I am supposed to be getting a new one in December. I love the fridge itself.
I would recommend this to a friendExchanged For Another Brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this fridge, but it didn't work out. The overall appearance is nice, but you can definitely see fingerprints. The fridge is very noisey, and the ice/water dispenser leaks. Also, the freezer didn't freeze properly. It had to be set to negative degrees in order to freeze.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Compressor
Poor Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator just over a year ago, and im already having issues. I had an error code so I shut it off and defrosted overnight as the LG manual says. Now the refrigerator is not cooling at all.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to accommodate you.~ Tanisha
- Pros mentioned:Noise level
LG Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking Quiet Water has an off flavor Would not repurchses
No, I would not recommend this to a friend Great sales person!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although we had a wonderful experience, the delays in delivery caused us to cancel the purchase.
No, I would not recommend this to a friendDon't know
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't tell you as we had to return it as it was too wide for our space.
I would recommend this to a friend- Cons mentioned:Reliability
Look elsewhere
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two years old and already having to pay for repairs.
No, I would not recommend this to a friend 5 Stars for the Fridge; 0 stars for lack of refund
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with the LG fridge. However, I have been trying for weeks to get a $29.95 refund for the hose and plumbing hookup part that the deliverymen brought but which we didn't need. I contacted my adviser, Delroy, but he does not answer. Can I have my refund, please?
I would recommend this to a friendBrand response from LGAnswers
Posted .Please call BestBuy regarding this refund.We have available customer support as well Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome great working best buy team and team member.
I would recommend this to a friend- Cons mentioned:Water filter
Water filter issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker and water filter is not good. Installation company asked me to replace the fridge
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG French Door Counter Depth External Tall Ice and Water This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist .~Tanisha
The noise is horrible.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noisest refrigerator I've ever had. Can't watch tv in our open floorplan with the refrigerator in the kitchen. Might put it in the basement or garage or sell it. Fan noise is unacceptable.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working properly.Please check if your fridge is leveled.If it is a fan noise please try to adjust the temperature of your unit.There is a big possibility that there is a frost build up on the fan that caused the noise.If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Not Happy Yet!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received my refigerator on 2/12. The line on the ice make on the top door is leaking. we finally had to turn off the water because of it and the BB people are coming to look at it today from 12-5. We have had it off now for 2 weeks. No ice... so hopefully it is something easy to remedy or else we are getting a new one and that will take some time since we dont live in Waco.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
LG Poor Quality & Service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered 5/2021 & still unable to use the water and ice due to chemical taste . Over 20 calls to LG for resolution resulting in almost as many promises to have supervisor call to resolve. Now I call monthly to have on record my attempts to resolve under factory warranty. Just waiting for extended warranty to kick in so Best Buy has to deal with LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
INSTALLATION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The connecting waterline I was sold did not fit on the copper line to the refrigerator. I was never told I had to have a particular of connector line and received no written instructions about that. Rather than saying they would come back with the correct hookup, I was told to hire my own plumber, when I was charged for installation.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Poor quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have owned this refrigerator less than a year. It started leaking from the bottom causing water damage on the wall behind it and the wood of our cabinets. It is also already leaking from the water/ice dispenser.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We work continuously to improve the quality of our products and anticipate market demands
that drive customer satisfaction. Your feedback is important to us and your concerns
will be shared with our marketing and product teams. If needed, you can contact our Customer
Support at 800.243.0000 for further assistance.^Venette
No quality, look elsewhere.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice, that is about it. Had high hopes but only after a year of ownership this is a defrosting nightmare and the motors are quite noisy. Simply unacceptable. We are shopping for a replacement already.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
