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Customer Ratings & Reviews

Your price for this item is $637.99
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The comparable value price is $2,899.99

Customer reviews

Rating 4.5 out of 5 stars with 483 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator for its spacious interior, particularly praising the adjustable shelves that allow for flexible storage. They also appreciate the counter-depth design that fits seamlessly into their kitchens. The external tall ice and water feature is another highlight, providing easy access to fresh ice and water. While some customers have concerns about noise and cooling issues, the overall positive feedback suggests that this refrigerator meets the needs and expectations of many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-483 of 483 reviews
  • Rated 1 out of 5 stars

    Cool Product - Multiple Issues Over Time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water Dispenser went out between 14-16 months. Top ice maker quit working around the same time. Warranty only applicable to cooling system. Not very helpful at LG.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped cooling after 2 years. LG support says I need to empty it and key it sit open and unplugged for 8 hours. All my food is going to spoil either way. I'm never buying another LG appliance again. Stick to TVs and leave the fridge to the big boys.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi MrML, we understand you're having a cooling issue with your 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator. So that we can help resolve this, please contact our Facebook social media page. You're welcome to send us a PM! Please include your phone number and refrigerator information in the message (model and serial number). We look forward to assisting towards a resolution! ^Chris LG

  • Rated 1 out of 5 stars

    Delivery Problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure the refrigerator is just fine, but I would ONLY buy it if the store has it in stock and you are taking it home yourself. I purchased a refrigerator, gas range, and dishwasher totaling over 4,000. I got tired of everything constantly being rescheduled and having to call back in to figure out what is going on. I'll take my money and business elsewhere.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It is unfortunate that the delivery and installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane LG

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