Customer Ratings & Reviews

We like LG appliances but we were hesitant to buy this one because we had a bad experience with a brand new top of the line fridge at that time with smelly water dispenser which ended up replaced with GE. But we decided to give another chance. The initial model we chose was the one with instaview which were sold out and there is no promise delivery date. BestBuy agent searched through and suggested this model. Kids loved the instaview but well, we'd better get the fridge ASAP. So we took this. It has been around two weeks of ownership and we were thoroughly happy with the purchase. Here are some pros. * Space. This is exactly filling the previous fridge but somehow we were able to put more stuff in the refrigerator. The downside is the freezer space somewhat cramped but it was okay. * Water dispenser is satisfactory. No smell this time. Measured dispensing (we loved our previous GE cafe series) is great. Craft ice is debatable. It has two modes: 3 ice balls per day, and 6 balls per day. My family do not heavily consuming ice so we already accumulated a ton of ice balls in the tray. However, as some other reviwers poitned out, if you use ice heavily, don't count on the craft ice feature. Anyway, ice making and water dispenser is satisfactory. * We are using the middle section to store extra veggies. This actually gives us great flexibility and reachability during cooking. * Very quiet. It is quiet. Much more than the previous one. Well, the quietest among all I have owned. This is certainly very well rounded refrigerator. I would highly recommend to anyone (this or its instaview cousin). Keep in mind 3 ice balls or 6 ice balls per day if you are highly anticipating the craft ice. I'd rather see it as a bonus feature not the primary.

We have only had this refrigerator for one week, but are happy with it thus far. High points...it produces a good amount of ice, it runs quietly, and it looks attractive. Low points...the interior metal damage is easily and since it is a counter depth fridge, it is somewhat limited on space. Hopefully this fridge will function wonderfully for a long time.

Our prior refrige started to fail. We bought this French (5-)door LG. It's hard to imagine how we could exist without the features of this product. Simple things like getting water, My 20oz water bottle easily fits underneath the water/ ice dispenser without having to put it at an angle (and spill) to fill. The middle drawer that we use for snacks is large enough so we can see all the different cheeses, and lunch meet at a glance and it has easy to adjust temperatures for meats or to use as a wine chiller. The door-in-a-door makes it quick to open and get my morning coffee creamer and butter without having to open the entire refrigerator. And there are two ice makers, one in the door and one in the freezer that makes unique golf-size crystal-clear ice balls. The freezer is huge. This is a great value and an excellent product.

The refrigerator is beautiful on the outside, and we are very happy that we went with the black stainless. The inside is clean and bright; however I wish the trays in the door were a little bit deeper. Not much fits inside those door trays because they are too narrow for even a bottle of ketchup. The door in door is very efficient, and works well for those every day items you want access to, such as milk, creamer, butter, etc. You can hear the ice maker when it is filling with water, but it’s not excessively loud. The craft ice is a nice added feature, but it’s truly just a gimmick in my mind, especially given that it can only make three i per day. We’ve turn it off because we don’t have a need for it; but I wish I could gain that freezer space back, since I’m not using the ice maker or tray. My biggest issue is the size of the freezer; however, that’s the price you pay when you get a counter depth. Overall, I’m very happy with the purchase.

Debated over door-in-door feature - but it's awesome! We use it all the time, and so will you. Very easy to clean and organize inside and very quiet. Gotta love those craft ice cubes for cocktails :) Fridge looks great next to GE Profile double-oven. This one is a GREAT choice!

I've only had the fridge for a short time, but so far its been great. The Craft Ice is a big his. It's also nice to have 2 different ice makers. It takes a little time getting used to the extra door (for frequently used items), but it's very handy to have.

Very nice fridge. Quiet and fancy looking. Everyone that comes over compliments it. The inside compartment dimensions were obviously well thought out. Being counter depth it's JUST big enough to hold large leftover pizza boxes and still close the door. I expected the door in a door feature to be a gimmick but it's actually very functional. You can fit gallon jugs or several half gallon cartons in the lower part. Again, well thought out sizing. Not a design flaw but definitely something to think about. Getting items from the lower freezer can be a pain when you have to rummage around looking for something. The contents are basically 12" off the ground so it might not be that great for someone with back problems. BUT the very neat workaround for this issue is the convertible drawer. Setting it to freezer can mitigate the need to bend over often by keeping the common freezer items higher up near hip level.

Love the door in a door and deli/meat drawer features. The shorter counter depth took a little getting used to but it's nice that it doesn't stick out like my old refrigerator.

The refrigerator is beautiful and I love the door-in-door feature as well as the convertable drawer.

Love the new refrigerator, it fit perfectly. The movers were very good and informed of the outside care. I love the door in door feature and the Full convert drawer. The ice makers are making ice, but it did take a full 48 hours to get to temperature.

Great refrigerator. Very spacious. I like the door that just opens to the indoor shelf. Love the craft ice cubes.

Downsized to counter depth after 25 years, I lost quite a bit of cu feet but the exchange of size was well worth it with this LG. I had a bit of adjustment with the Space, shelf height, freezer size but everything is good now, love the water dispeser area, no small catch that fills with water, no sloppy spillage, ice good size plusextra ice maker in freezer it dispenses golf ball size cubes, not necessary, a novelty. The double door was what sold me, I love the fact that I can open a small area for immediate items in door without exposing the refrigerator to lose all cold air and it's also esily accessible if you open full door. The middle drawer can be converted to a full freezer if you wish from a delu/beverage drawer.

If you want a beautiful fridge, this is it. Does it have as much space as your fridge that you are replacing? No. Did we have to purchase an additional standalone freezer? Yes. Is it really shallow on the inside? Yes. If you have more than three people getting ice every day, be prepared to be ice-rationing for the foreseeable future. We keep it on ice plus 24 hours a day. We have craft ice pumping out 6 balls a day. Still we run out almost every day. Outside of all that, the tech is nice, the drawers are more convenient than the last fridge, and it is a really good looking fridge. I would recommend if you have a household of less than 4 and already have a garage fridge or freezer. I think you would be satisfied.

I love how versatile this fridge is. I can convert I've of the drawers for extra freezer space or just a snack drawer when I finish my frozen veggies. Although it is counter depth, the shape of it doesn't use the full space to use potential. I would have like to use the fridge containers for better organization but unfortunately I can only use one size. Other than that it is a great fridge and we are in love with the craft ice.

I have mixed feelings about the refrigerator. I like the layout of drawers and shelves. I like the craft ice. The left side door has a edge that is supposed to catch in a groove and flip a piece out so the two doors seal together. It doesn’t always catch so there is a gap between the doors when they’re closed. The water and ice taste like plastic. I have changed the filter and followed the directions for processing water to clear this problem four times. The first glasses of glasses of water every time we get water still taste like plastic. It’s been 3 weeks.

Beautiful appliance, works great! Although I would not have opted to include craft ice, it is not an option to leave out and I don't mind it. However, it does take up precious freezer real estate. Would not recommend French doors if the fridge is against a wall on either side because you can not fully open the door without additional clearance. Note that the counter depth will still stick out from a standard depth counter, although not nearly as far as standard depth. Get the standard depth if you can because 22.5 cu. ft. is less than you think. The Door-In-Door and Convertible Drawer are awesome!

This refrigerator fit the space and fit the bill in our new home. The freezer drawer is well designed. The double French doors allow the option to open only one side thereby not blocking passage in front of the refrigerator the way a larger single door would. The front of the right door can be opened to gain access to its shelves without opening the entire door which seems like a nice energy saving convenience. Water and ice dispenser in the door are also convenient. Oh, and the round ice “cubes” are a cute novelty.

Counter depth refrigerator fits beautifully in our new kitchen. Still getting us to the smaller interior dimensions, but the two ice makers will keep us cool all year long. In addition we now are Ballers too.

I have had this Refrigerator for two years. Running very well, stays cool, I love the separate door to open to give me access to things I use mainly without having to open both big doors and losing the cool air. This is a counter flush, so you do lose a little space, but it is a high-quality Refrigerator. I love the ball craft ice, we get lots of complements at parties for these nifty little ice balls.

Very good product. Looks and works without any issues