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Customer Ratings & Reviews

Your price for this item is $3,699.99
The comparable value price is $4,799.99

Customer reviews

Rating 4.6 out of 5 stars with 529 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Smart Refrigerator with Craft Ice, particularly its Craft Ice feature and sleek design. Many appreciate the refrigerator's overall performance, the convenient Door-in-Door feature, and the ample internal space. While the vast majority of reviews are positive, a few customers have reported concerns regarding temperature regulation and compressor issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 529 reviews
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice maker both of them. The refrigerator overall is as nice as I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great looking and very spacious for a counter depth unit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    House fire New home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a floor model and the handles are a little loose for the feeezer. Also not quite moved in so im still not quite sure how good it is however, from what ive seen i like very much!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Love the fridge and craft ice.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Love the features. Need to move shelves around to make it work for your needs Love love the craft ice feature. Guest are so stunned that it makes the balls of ice of my whiskey and drinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional refirerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator fit our custom frame out perfect. Refrigerator black stainless is beautiful and more appealing than stainless or Matt finishes. Functions perfect love refrigerator draw and craft ice. Installation crew was extremely careful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge. The installation team did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best frig ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been so excited about any appliance as I am about this frig. Great service and have washer and dryer. Paid one off then bought another with no interest. How can u go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More room than our previous refrigerator, we use the middle drawer for wine, works great. Very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sexy Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product. Its an amazing fridge. Love the quick grab panel.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I absolutely love this refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely happy about purchasing this refrigerator. I have went through two detective Samsung's and finally switched to the LG. I would definitely recommend this one for anyone looking for a new nicely designed refrigerator. You will not be disappointed at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference, I may not be able to store as much but makes the kitchen look fantastic and cleaner lines as I walk by! Very efficient. Did I say I can easily see and use the counter tops without an overbearing fridge next to it.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Looking Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because we needed a new fridge and decided to finally spend the money on a counter depth fridge. The layout of the fridge makes it to where i barely notice the reduced capacity. The craft ice is definitely a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I neec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful! Spacious with all the bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great value and helpful features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly there was more room than I expected. I love the knock-knock feature and I stored my gallon drinks in the glass door side. The drawers at the bottom supply extra refrigeration room in the first draw and a freezer at the bottom. I definitely suggest this as a good buy. Lastly, I love the camera feature that I can see in the frig while I am grocery shopping to see what I am out of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love out new refrigerator. It is extremely well laid out. The ice makes beautiful round cubes. Loads of space.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    French door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the drink door. Interior lights are very bright. Use the convertible drawer for ice cream and ice cream treats. Can not yet find how to switch from craft ice to small ice.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Best buy ?....Where?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is the best ,The problem is with delivery the refrigerator had slight multiple scratches on both sides of the door ,Best buy tried to give 120.00 off a 4000 fridge sorry thats totally unacceptable They should have offered at least 750.00 off so now i have to wait until dec 7 for a new fridge and not even the one I ordered so there giving me a lg studio for 250 more again not my fault i just think i will cancel all of it let them pick this one up and go else where bad sales at Best buy also Im am an elite member means nothing to them

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    owned 1 month...so far great fridge. no issues. Top ice bucket is small compared to old Kitchenaid fridge. Bottom craft ice lays 3 ice balls per day. I wonder what takes so long?

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator was delivered two weeks ago and is the best appliance the craft ice is nice during this heat wave. It keeps drinks cold for hours. Love the extra draw it’s is temp controlled and can be used For extra freezer space. The viewing door allows you to choose an item before you open the door saving energy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Looking Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful fridge and compliments the kitchen. Got "counter depth" so it flows well with the layout and doesn't stick out in the walkway like most do. If I had one complaint, it's the ability to connect to wi-fi through the LG ThinQ app. Still haven't figured it out, otherwise I would have given it 5 stars.

    I would recommend this to a friend