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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 205 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Smart Refrigerator's Craft Ice feature, design, and overall performance. Many appreciate the door-in-door feature, ample internal space, and convenient size, while also noting the quiet noise level and useful drawer functionality. However, some customers have reported issues with temperature control and compressor failures.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 205 reviews
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    LG - 22.5 Cu. Ft. 4-door French Door Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the refrigerator - the drawer, the InstaView, the craft ice, the color, etc. It is smaller than the fridge I had for years and, while I love that it fits better in the space, I haven't yet settled on how to arrange the shelves to work best for me. The factory arrangement makes some spaces difficult to access, so I need to experiment, but I have family staying with me for about another month, so I'll just wait. As for the value, it is expensive to purchase and I could have purchased a fridge for less, but it had the features I wanted to have and, like anything, you pay for what you get. I have had the refrigerator for a month and I have not finished reviewing the owners manual and have

    I would recommend this to a friend
  • Pros mentioned:
    Design, Internal space

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, enough space and innovative design. Energy saver. Delivered on time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing purchase . I would highly recommend .

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice Refrigerator but.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the new fridge but only had it for two weeks. I am worried that LG will breakdown from now discovering the compressor has history of failure after 1-5 years. I don’t know if LG has fixed this or not. I’m disappointed sales person at Best Buy recommended LG if they are not reliable. I rated 4 stars in hope to be proved wrong and my fridge will hopefully not breakdown prematurely. No refrigerator costing $3,500 should fail in 8-10 years. Aside from potential compressor issue, features are decent on this fridge and design looks beautiful.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It is very quiet & so far keeps the temps great. There is more room inside than we expected (we downsized) which is awesome. It looks great & is easy to clean. We especially love the conversion drawer that can be freezer or refrigerator. It expands your options. The craft ice maker is fun too! It does make noise when the bigger cubes are dropped, but not that often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for smaller spaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with excellent features, this is designed for smaller spaces so it doesn't have the capacity of other fridges.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! It brought an elegant touch to our kitchen and the extra ice maker is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, Love, Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research before jumping the gun on a purchase. This one has everything I wanted and it's even better "in person" than in the ads for it. Was worried about it's interior seeming smaller in the store than my old one, but it's organization is so superior that it actually accommodates more. The convertible middle drawer and the see through Instaview door are absolutely wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Internal space

    Rated 5 out of 5 stars

    French Door LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new fridge and look in option as well as door space. Larger than our former fridge and much better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with delivery. Nothing removed from it. Styrofoam, plastic nothing. Put in kitchen and that was it We have had other appliances delivered and never had remove all the packing material. There was also a very bad language barrier only one spoke English and that was broken and the other ones had to be talked to in their language so they would understand what they had to do. Just very disappointed with the whole drop off of all of the appliances the microwave dishwasher stove and refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great looking and very spacious for a counter depth unit!

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More room than our previous refrigerator, we use the middle drawer for wine, works great. Very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good but not so good....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking fridge very high tech and fits our space perfect. it still needs to be leveled by the technician it wobbles when you close the doors, inside storage area could use some basic improvements. You cannot store long neck condiment bottles on the racks. They bang into the top gasket. Still trying to get the wi-fi to work but keep getting error message that App is no longer available...huh?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the craft ice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the craft ice! We bought this refrigerator specifically for the craft ice and color. We did a lot of research and couldn't pass up the bezt buy deal!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best frig ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been so excited about any appliance as I am about this frig. Great service and have washer and dryer. Paid one off then bought another with no interest. How can u go wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Door-in-Door

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this refrigerator for a few weeks, so far we really like it. The only challenge is that it does not have as much space as our old refrigerator. The extra drawer is wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Love the 5 doors and the craft ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is super quiet and amazing room. I also like the black stainless

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Beautiful design. Dual ice maker. Whiskey lovers must have!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge!! It looks good and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional refirerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator fit our custom frame out perfect. Refrigerator black stainless is beautiful and more appealing than stainless or Matt finishes. Functions perfect love refrigerator draw and craft ice. Installation crew was extremely careful and professional.

    I would recommend this to a friend
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