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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 205 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers express satisfaction with the 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Smart Refrigerator's Craft Ice feature, design, and overall performance. Many appreciate the door-in-door feature, ample internal space, and convenient size, while also noting the quiet noise level and useful drawer functionality. However, some customers have reported issues with temperature control and compressor failures.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 205 reviews
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It has fit my family’s expectations. Easy to keep clean. Unloading and set up was a breeze as we are used to heavy lifting and bulky items. The craft ice is cool. You do have to be good at organizing due to this being a counter depth fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look; easy to use; being able to open the front part of the door to get to the door shelf has been amazing. No more opening the entire fridge to get coffee creamer or wine! The craft is is an added bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aboslutely love! Looks so sleek and the perfect black stainless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You will really enjoy this refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love our new refrigerator its everything that we wanted and some. Im so glad i finally made up my mind and brought it. The only thing i have to tell you is when you first receive it you are not going to have ice for 24 hrs. Your refrigerator has too be cool enough to make some.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    House fire New home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a floor model and the handles are a little loose for the feeezer. Also not quite moved in so im still not quite sure how good it is however, from what ive seen i like very much!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this only because it was the only LG refrigerator in black stainless steel we could find available to purchase (thanks COVID). But have to say it was everything we were looking for and for what you get I think the price is really good. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG counter depth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator with all the amenities. Love the round craft ice. It was open box, but not a scratch on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I neec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful! Spacious with all the bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door feature

    Rated 5 out of 5 stars

    Perfect Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this refrigerator! We use the door in door almost exclusively. Drinks, condiments and items that are in the fridge for a short time. We made the drawer a freezer as the freezer is a little small but with the drawer it is sufficient.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Love the second drawer that can be fridge or freezer. The craft icemaker is a bonus for the cocktail drinker.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek refrige

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed, convient sleek refrigerator! Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little better than my old one. And I hope the compressor doesn’t go out on this one. Hopefully LG has improved the technology.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Randy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I am happy with my product I love the way it looks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ice Maker issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator overall works fine the one issue is the icemaker, due to the cubes melting and sticking to one another making it difficult to dispense through the unit; this problem seems to resolved once I lowered the fridge temp from 34 degrees to 33 degrees

    No, I would not recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Working good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is the ice water is not that cold. That may be because the water coming in is on the warm side. Both ice makers are doing fine (thatwas my problem with the samsung). We like the see through "knock knock " compartment. It's not that visible with the light off, which is good

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this refrigerator almost a month ago, first time buying LG so far no issues. Love the look of it.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door feature

    Rated 5 out of 5 stars

    Refrigerator/Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator freezer we’ve ever owned. Love the smaller door in front so you don’t have to open full door just to get tea or milk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fabulous refrigerator love the full convert drawer

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! It’s very spacious and the craft ice feature is one of our favorite things about it! The instaview window/door is convenient for easy access to the items we most use.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the extra ice maker for drinks,works great for company

    I would recommend this to a friend
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