Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $3,509.99

Customer reviews

Rating 4.2 out of 5 stars with 381 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 2.4 out of 5 stars

  • Value

    Rating 2.4 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the quiet operation, counter depth design, and ample storage space of the 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator. Many appreciate the convenience of the middle drawer and the black stainless steel finish. However, some users have experienced issues with the compressor failing prematurely, the ice maker being small, and the warranty not being honored by LG.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 381 reviews
  • Pros mentioned:
    Quiet

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the extra drawer. Plenty of space for everything you need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great doesn't show any fingerprints and has plenty of room for foods.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inspect Refrigerator and check for cooling!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Fridge cosmetic defect returned, Second Fridge no cooling?, Third Fridge coming Tuesday, Inspect the Fridge carefully for build quality and check for cold air before the guys leave, Best Buy delivery is great and had nothing to do with our problems, I like the looks and function of the fridge so will recommend it, hopefully the third unit is perfect?

    I would recommend this to a friend
  • Cons mentioned:
    Poor customer service

    Rated 1 out of 5 stars

    Junk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product I’ve ever owned.. lasted 1 year and a week... then died permanently... LG refused to replace.. absolute garbage

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the bright and open interior layout. Everything is within reach and with the adjustable shelves there is plenty of options for large and small items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good looking fridge with great features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got the fridge. So far we love it. We were concerned about the smaller size compared to our old one but it has not been an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the flex drawer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good with not retaining fingerprints and love the middle drawer. I keep thawed meat in there and the coldest setting keeps it good for quite a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but freezer a little small

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator part is adequate for a small family, and when not enough you can use the middle section, the ice maker is also small and the ice cubes are small. The freezer part is small, but has 3 sections and that helps, and when in need you could use the middle section as freezer. Is adequate for a family of 2 or 3.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Excellent Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found this refrigerator for our new home and love it. The depth is flush with our counters, yet there is enough space inside for our needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY!!! Just a little over a year, the motor to one of the fans failed. Contacted LG, not covered under warranty. Most repair companies refuse to work on LG fridges. Finally found a company to do repairs. Cost $800 to repair! 9 months after that, the second fan failed. Another $400 out of pocket. It’s been just under 2 years, now the fridge is making a loud noise again! Good news is that the repair guy told us that there are only 3 fans. I guess that will need to be replaced next. Will be paying around $1500 in repairs for a 2 year old fridge. Our last Frigidaire lasted 20 years with no repairs needed.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to see this has been your experience with your refrigerator. We would be happy to look into this to see how we can best assist. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Rated 5 out of 5 stars

    Nice fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this as an open box item because it rated well and had the features we needed. It was installed in our new kitchenette where space was a premium and counter depth was needed. We didn't like the dark stainless finish at first, but now we love it. It's extremely quiet and very efficient. The center drawer is okay and I'm not sure we would go with this option in our regular kitchen, but it's cool. Literally and figuratively. The large ice and water dispenser is fantastic. Overall, we love this new fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome refrigerator!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 4 door refrigerator the space is great ! The drawers are perfect for so many items. I would never have anything else .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did some research on CNET before purchase, however this did not have many reviews available. Read online reviews and seemed like a good buy. So far, couldn't be happier with the space, and quality. Runs very quietly and efficiently with steady feeling temps. Plenty of freezer room in drawer, middle fridge drawer has great functionality and helps keep things organized - can easily see pretty much all of my groceries. Best Buy had the best price researched and was pretty happy with the delivery process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Frig!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just work great and we especially like the middle drawer where it allow us to change temperature only for that drawer. It can be used as freezer or drink cooler or regular frig. BestBuy's delivery was also very pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Perfect size! Love the counter depth and LG'so ice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great refrigerator. Beautiful to look at and quiet and love the sleek ice6. Only negative was the 6 week backorder

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If we could do it over again, we'd get the exact same fridge. Great storage space, awesome drawer, plenty of freezer space

    I would recommend this to a friend
  • Pros mentioned:
    Black stainless

    Rated 5 out of 5 stars

    Very attractive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless steel. We have a really small kitchen- only fridge we loved and fits in the space we have.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Very good product, so far, completely satisfied.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, so far, completely satisfied. Very quite and has more than enough space to store everything.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $3600 for this refrigerator after tax and supplies. Within one week it had two door dings in the front. Best Buy says there is nothing they can do because its wear and tear. That's nonsense. The black stainless is made out of a very malleable material that is prone to easy dings. Such as when your wedding ring hits it. Now I have to stare at dented doors every time I go in and out of the fridge. Plus, the shelves aren't tall enough for most bottles. Don't buy this fridge! You will regret it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I do understand your frustration with having a damaged refrigerator but due to this being cosmetic damage, it is not covered in the warranty. If you need any further assistance, contact us directly via Twitter @LGUSSupport or Facebook  https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH LG

  • Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    Was good until it died. Under 4 years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sealed compressor died in under 4 years. After doing the research now, avoid Samsung and LG refrigerators

    No, I would not recommend this to a friend
Sponsored