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Customer Ratings & Reviews

Your price for this item is $3,509.99

Customer reviews

Rating 4.2 out of 5 stars with 381 reviews

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Rating by feature

  • Quality

    Rating 2.4 out of 5 stars

  • Value

    Rating 2.4 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers often highlight the quiet operation, counter depth design, and ample storage space of the 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator. Many appreciate the convenience of the middle drawer and the black stainless steel finish. However, some users have experienced issues with the compressor failing prematurely, the ice maker being small, and the warranty not being honored by LG.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 381 reviews
  • Rated 5 out of 5 stars

    Best counter depth refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of using, it still looks great and works great. I get may compliments from visiting friends and family about how good it looks. It adds a modern touch to our kitchen. We really love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD BUT NOT IN USE YET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE THE ITEMS, DELIVERY,AND SELECTION WERE GREAT ITEM NOT IN USE DUE TO CONSTRUCTION

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good, fits perfect as a counter depth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had enough time to give a thorough review but so far, I'm happy with the unit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not really like it,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent it back, I did not like it because even though it was big, on the in side it was to small, could not put all the food in the freezer that fit in my old one.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your review of this LG refrigerator. I am sorry to hear that it did not meet your expectations and that you had to return it.

      Your feedback is very important to us and the size concerns will be shared with our product team.

      If you decide to give LG appliances another try and have concerns or questions, you can contact our Customer Support by any of the below options:
      Phone: 1-800-243-0000
      LiveChat:  https://www.lg.com/us/support/chatbot
      Email: https://www.lg.com/us/support/email-appointment
      Facebook Messenger:  https://www.facebook.com/LGUSA/
      Twitter: @LGUSSupport

      The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ LG

  • Rated 1 out of 5 stars

    loud sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes loud sound within year. it did not make sound initially but its making sound. water/air filters replaced in time but still makes sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing but trouble with this Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door panel went out twice then ice maker issue which costs $900 to repair. Now it will just be a "garage fridge"- Will not buy LG again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very versatile. I like all the storage areas in the refrigerator. Also, all the space in the freezer is utilized with the 2 sliding shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lots of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator The LED light inside is great You can really see whats in there. Love the separate bins. Easy to find stuff. Lots of room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking refrigerator. Organized in ways we like. Three drawers is very handy. Water dispenser is awkward until you learn to use it. I would buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our purchase. works great, as described.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far, will let you know if problems occur

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    whole family likes it a lot. We should get one earlier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new purchase. The salesperson at our store was very informative and pointed us in the right direction. Great look and finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Empty Nesters!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily accessible double doors. Bright visibility. Water and Air filtering. This size is not for big families however. Beautiful finish!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase at great price (Out of Box price)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Problem with water connection. Had bad leak after installers left. In process of having ceiling below unit repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding for large Family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrig has all the bells and whisles you would ever need. Love the door in door. NO more opening the whole refrig for one thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well reccomended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Just what we needed and fills all our requirements for a refrigerator. Appearance is very nice in our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are very pleased with our new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our LG refrigerator is exactly what we were hoping for. Looks great; is efficiently designed; fun to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and Courtoeus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was great - on time and the product is awesome. Looks beautiful at home and is really cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great product, installation was fast too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed my in wall refrigerator fast and installation just as quick without any problems.

    I would recommend this to a friend
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