Customer Ratings & Reviews

Excellent product. Lots of storage. French doors very convenient.

Looks good, fits good, works great. Good space for counter depth

The sales staff was awesome! I spoke with 3 different Best Buy Sales people at different times while deciding which model and where I wanted to purchase. Everyone was very helpful, personable and friendly. The refrigerator is everything is wanted and more.Delivery went seamlessly and the men were very kind, courteous and friendly.

Expensive but it was exactly what we wanted in a refrigerator.

the different draws that give different temperatures for all the different selections of food, wine, fruits, vegetable just EVERYTHING is just what I was looking for. It has so many compartments for different sizes of everything I buy. I JUST LOVE ALL OF IT and the Price was great too. THANK YOU FOR A GREAT PRODUCT !

Beautiful refrigerator...however it is very difficult to level. The Geek Squad tried twice to level and it still isn't right. Our floor is level, so it was determined the cabinet on the refrigerator must be slightly twisted or out of square. My husband made shims for one side so it is acceptable. The shelves inside the refrigerator as pretty shallow, do not much will fit compared to a regular size refrigerator. I knew that going in, but I wanted the counter depth look.

You really do give up flexibility when you switch to a cabinet depth refrigerator, more than you realize when you look at it empty in the store.

The refrigerator is excellent. However, the lack of space in the upper section is a drawback. It is likely that all counter-depth units suffer in this category.

We have had the refrigerator for less than two years and the compressor failed. I have learned that this is a common problem in some of the new LG refrigerators. It has been five weeks and LG has yet to provide our service company with the appropriate approval to get the required work done (the part is under warranty). I have been a loyal LG consumer until now. This will be the last LG product that we purchase. After I did some research I understand that my situation is not unusual - please do your due diligence prior to purchasing an LG refrigerator . . I wish I had. I relied on the Best Buy ratings.

Love the color! I haven't had a counter depth before, and the freezer space is quite limited. I have an extra freezer in garage so that helps. Refrigerator portion seems large enough so far since items got lost in the back with larger units. I like the middle drawer for snack items - quick and easy!

The fridge looks really great in our kitchen. The third drawer is very convenient for storing flat items. As mentioned in other reviews, the correct use of the water dispenser needs practice. The fridge leans noticeably backwards, which cannot be corrected using internal adjustments. I simply added one 1/4" thick piece of wood under each back wheel, and now the fridge is perfectly straight.

Disappointed by the caliber of installation upon delivery. Note that we purposefully purchased from BB versus another store, same product, few dollars less, because of your your installation desctiption. Your Geek SQuad came to the rescue but another step.

Great Fridge. Black stainless is the way to go. The only complaint is ice maker could produce more ice but, that's the price you pay to have the extra space because ice maker is in door.

It's been an okay fridge so far. The only issue is that the drip tray isn't removable.

This refrigerator is smaller than my last one but to my surprise has so much more space. The use of space and organization was perfectly engineered.

This fridge is in a class of its own the lights inside are gorgeous couldn't ask for more

Counter depth fits nicely and still has plenty of room. Lots of positive comments on the cool black stainless steel color. Oh, and no fingerprints show from the kids. Awesome.

We saw this unit in the store and at that moment knew we were buying it. Love that the middle drawer closes by itself, because there is no way my kids would remember to.

Except: panel where glass is pushed to trigger ice is scratched already. I only have glass glasses-no metal beer syeins!

We love our new refrigerator! The outside finish is perfect! No more fingerprints. Inside is easy to clean. The drawer is perfect for smaller items that would otherwise get lost.