Customers find value in the design of the refrigerator, particularly its split freezer. They appreciate the style and convenience of the split freezer. However, some customers have expressed dissatisfaction with the ice maker, specifically the shape of the ice cubes and the lack of an automatic ice tray in the freezer.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
Rated 3 out of 5 stars
Not satisfied
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We were told this model had the craft ice maker, however, the unit we received doesn’t have one.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
Hello there! We really appreciate the information you've shared with us about being misinformed of the Craft Icemaker being included with your LG Refrigerator. We work hard to improve the services that drive customer satisfaction, so this will not go unnoticed and our team will be updated. It will also be very helpful if you'd provide your input on our LG website: https://www.lg.com/us/support/feedback. Thank you! ~Rita
Rated 5 out of 5 stars
Happy LG customer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Never bought an LG product before but really do like it. It’s quiet, love how the temps etc are where you can see them easily and it has plenty of storage space.
I would recommend this to a friend
Rated 3 out of 5 stars
Very nice appliance
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s still early on to give a review of this product on its efficiency and performance but on aesthetics, it’s a very nice appliance.
I would recommend this to a friend
Rated 5 out of 5 stars
Refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful refrigerator! Holds a lot and settings for meat and veggies!
I would recommend this to a friend
Cons mentioned:
Ice maker
Rated 2 out of 5 stars
Return
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doesn’t make enough ice. Takes forever to make as well
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We appreciate you taking the time to post your review. When is the last time you changed your water filter? A water filter that has not been changed will become clogged with particles that can impede water flow and cause this issue. Moreover, an improperly working water line may also be the culprit here. If you wouldn't mind, please check these two steps and see if they are the root cause of your ice making issue. Should you require further support for the ice making issue, please reach out to us! You can see our contact options here: https://www.lg.com/us/support/contact. ^Chris
Rated 5 out of 5 stars
LG refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Brian gave us great service! Delivery was awesome! Refrigerator is wonderful!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Suggest for 27”counter depth
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Use 2 months, looks perfect. the filter for water/ice maker is effective(decrease ppm about 80-100)
I would recommend this to a friend
Rated 5 out of 5 stars
LG
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this fridge!!! It makes my kitchen look awesome
This review is from LG - 22 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with External Tall Ice and Water - Black Stainless Steel
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Good Value
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks good, only compaint it doesnt hold as much stuff as my old fridge/freezer...
I would recommend this to a friend
Cons mentioned:
Ice maker
Rated 1 out of 5 stars
Refridgerator
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not happy. The golf shape ice cubes does not work
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, Renee. Thank you for sharing your feedback on the LG Refrigerator (LMXC22626S) model. We're sorry to hear that your refrigerator's golf-shaped ice cube feature did not meet your expectations. We aim to provide top-notch products exceeding our customers' needs and expectations. Please visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181#. If you need more assistance, you can reach out to us on social media @LGUSSupport. ^Juvy
Rated 5 out of 5 stars
Thank you Best Buy!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery guys were knowledgeable and very friendly
This review is from LG - 22 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with External Tall Ice and Water - Black Stainless Steel
I would recommend this to a friend
Pros mentioned:
Made in usa
Rated 1 out of 5 stars
Buyer Beware of LG refrigerators
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
2015 version. The inverter has completely failed, and I lost all the food in my freezer and now the refrigerator section is at 52 degrees. LG is made in Korea. Appliance repairman recommended I replace with Whirlpool, which is made in the USA. So I ordered the Whirlpool version from BB.
This review is from LG - 22 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with External Tall Ice and Water - Black Stainless Steel
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Don't Judge this Book by its Cover
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought the predecessor model, LMXC23746, in 2016 and it has given us years of grief. In 5-1/2 years we went through three compressors and over $3500 counting the price, tax, LG Premium Care Plan (purchased a year into our nightmare), and the labor component of in-warranty service calls. Not to mention three loads of spoiled food. We learned too late of a class action against LG for this issue, https://www.classaction.org/lg-refrigerator-linear-compressor-failure-lawsuits. Replaced this lemon today with a Whirlpool.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette