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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 186 reviews

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Rating by feature

  • Quality

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the 23.5 Cu. Ft. French Door Counter-Depth Refrigerator's spacious interior, counter-depth design, and fingerprint-resistant finish. Many customers also appreciate the dual ice maker and the organized layout. However, some customers have mentioned that the refrigerator emits a high-pitched noise regularly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 186 reviews
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Good fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and spacious. Not so sure about the finger prints because i notice that it leaves Mark's. However, it's good so far!!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course you lose a lot of space having to select a counter depth refrig, but this has more usable space than any others I found. Very much recommend

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Beautiful and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refridge looks beautiful and has worked well for us. The freezer is smaller than others I've owned in the past but works perfect for us now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love this fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just brought this fridge its pretty cool and it works well for now. I had a Samsung fridge that was a nightmare, broke down every week, Samsung nor best buy would replace it, and I had a 5 year warranty with Best Buy, got tired of fighting and took chance on this one. hopes it last longer than 5 years. these fridges don't last long anymore. They only last about 4 1/2 years then they want you to buy a new one. ridiculous!!!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great use of space, nice features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice and water tucked in the door, dont even know it's there. Everything in our old, larger unit fits into the new one, and then some. Very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great inside space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was a replacement and it really fits the bill. It’s far more spacious than the side-by-side it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Tanger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top service and product for major remodel of new home. Satisfied with good features. Counter depth fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice at this price range

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After delivery of this refrigerator, the ice-maker/water dispenser stopped working. We got a replacement due to the recent purchase. Time will tell. Glad we got an extended warranty. The replacement unit seems to be working fine. The left side door tends to slam/clunk unless treated gingerly. The bottom drawer opener handle worries me: easy to use, but latch mechanism seems flimsy. The refrigeration and freezing is efficient and rapid. Still, I liked this refrigerator when compared to other models and brands in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Big fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it is specious compared to what i had and it looks great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fancy appearance but average execution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our fridge arrived on schedule and was installed professionally through Best Buy. After the crew left, we peeled off the protective shipping film and found surface damage to one of the doors...which the film has concealed. Also, we had a small but consistent water leak at the ice maker and filter area. The filter cartridge (provided with the fridge) was poorly manufactured and would not seal to the O-rings on the fridge fitting, causing the leak. I would expect that something as simple as incoming part dimensions would be an important quality control check at LG, but they certainly let this one slip through.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love it smaller but laid out better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to see all of my groceries better - and doesn't stick out like our old fridge. Very beautiful - I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but ice maker questionable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frige is good, but I wish it had a light that I could turn on at the water dispenser. It does turn on when you dispense ice or water, but I would like to be able to keep it on if I wanted to. Also, the ice maker produces Ice, but it does not keep it cold enough and it clumps up and stops the ice maker from producing more ice. The ice maker thinks it is full and stops producing ice because the ice clumps up at the top and the ice maker thinks it is full.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good - except ice maker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this fridge EXCEPT the ice maker has a tendency to melt a little and the ice gets stuck. Not too much to jar it lose, but surprising to see since ice maker technology is not difficult. More of an insulation issue on the door where the maker is likley. Still would recommend, and we like everything else about it. Easy to use and the space and drawers function wonderfully. Very spacious drawers for food and door shelves for milk jugs etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'd give it 4.5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fridge and the capacity in the fridge is fine. Here is what would make it 5 stars:- 1. There is no internal temperature reading. The temperature which shows on the fridge/freezer is what it is set to NOT what the temperature inside the unit is so I had to purchase a separate fridge thermometer. 2. The freezer capacity would be better if the bins went straight down instead of being at an angle. I haven't had it very long so these are my first impressions.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Perfect size for counter depth.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the overall really look to it and the spaciousness. I read quite a few reviews and this seemed my best choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It fits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a waiting 2 months for the fridge we bought on black friday to be delivered, and getting tired of dealing with the pointless best buy customer service, I Ventured back to the store of purchase and was informed thaty fridge was discontinued and I would not be getting it. Thankfully the replaced with the new model for the same price as the one we bought. So next time I will just deal with a rep in pereon instead of dealing with their asinine customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Refer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed well, ice maker was. The best I’ve had, as was indoor dispenser

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Best Fridge Ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone on the fence about this fridge. It is a real gem. Quiet, multi featured, dual ice. You won’t regret it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Fridge!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the fridge looks and the refrigerator portion is perfect. So far the freezer seems a little small, but I'll adapt. I mostly wanted to give major props to the delivery men (but I'm unable to leave a review for home delivery via the site). Chris and Jose were AMAZING!!! So polite, on time, and cared a great deal about doing a good job and leaving my house undamaged.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    like that water lets you choose the amount to

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the water dispenser allows you to choose amount to dispense. Also, I like that there are 2 ice makers.

    I would recommend this to a friend