Main Content

Customer Ratings & Reviews

Your price for this item is $2,447.99
Clearance
The comparable value price is $3,059.99

Customer reviews

Rating 4.5 out of 5 stars with 186 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the 23.5 Cu. Ft. French Door Counter-Depth Refrigerator's spacious interior, counter-depth design, and fingerprint-resistant finish. Many customers also appreciate the dual ice maker and the organized layout. However, some customers have mentioned that the refrigerator emits a high-pitched noise regularly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 186 reviews
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Excellent refrigerator/freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room in refrigerator. 2 ice makers - never run out of ice.

    I would recommend this to a friend
  • Cons mentioned:
    Limited space

    Rated 5 out of 5 stars

    good fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit more compact than you think. Not a lot of space for tall items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second LG refrigerator purchase and I could not be happier. Does a great job helping me organize all of my groceries and keeping everything to temp. The slim ice maker helps utilize more space within the fridge and the cooler drawer is very convenient.

    I would recommend this to a friend
  • Cons mentioned:
    Limited space

    Rated 4 out of 5 stars

    Love the water

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but great water. Hard to find space for former refrigerator contents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of THE BEST Refrigerators!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes one of the best looking refrigerators, but this model adds the convenience of dual ice-making. It's refreshing to know you won't run out of ice - regardless the occasion! We build and sell homes, and this is the third time, we've purchased this product. It's that good!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Good interior layout and QUIET.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely arranged interior. QUIET. Great ice making capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great and i like the extra ice maker in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with choice

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research on a new refrigerator, nailing it down to a Samsung and LG. As it turned out, I felt the LG had better customer reviews and professional reviews...and a more easily operable and durable fresh water dispenser. That sold the LG because our household uses that a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator at Best Buy Outlet-an Open Box. It was a great buy at over half off the original price. It had a small dent that you cannot see. The refrigerator has worked great so far. The only thing that was a disappointment was that the shelves cannot be rearranged. Otherwise it was a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful fridg !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love our new refrigerator. Ivy helped us choose the perfect product. She was very friendly ,not in a hurry and very knowledgable thank you Ivy @ costa mesa store also the delivery crew was experienced and quick they did recommend an add on warranty , i called and purchased it

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    No frills refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator had to be replaced after a few days from date of installation due to a constant humming sound. Seems okay now. Just a basic refrigerator - not much else to say about it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options: Phone: 1-800-243-0000 LiveChat or Email: www.lg.com/us/support/chat-and-email-information Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport Thank you for being a part of the LG family. LG

  • Cons mentioned:
    Layout

    Rated 1 out of 5 stars

    Disaster - do not buy, LG CS is horrible

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I like about this fridge is the freezer, the rest is a quality and design nightmare. The door shelves are very deep and made of cheap plastic that cannot support the weight of the things you tend to put in door shelves (milk, condiments, etc). We have had the fridge for less than a year and the middle door shelf has cracked twice. The first time I thought it must have been defective upon delivery and the sales person at Best Buy gave us a replacement shelf from the floor model (we had only had the fridge a few weeks). The second shelf then cracked within a few months, and we have been dealing with LG trying to get it replaced, but have gotten a total run around. Hours on the phone with customer service, then no reply to their request for formal submission of documents, photos, proof of purchase, etc. The shelf is now held together with duct tape and is less than a year old. For 3K, I expect higher quality and for LG to stand by their product. Our previous fridge lasted 16 years, without any of the shelving breaking or cracking. Aside from the abysmal quality, the layout if suboptimal. I much preferred the simple design of our previous fridge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG French Door Refrigerator/Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator, lots of space, wifi tells you status of freezer and refrigerator, beeper tells you if door is left open. Very large freezer drawer. great bin organization. sliding shelves for tall items. Great 1.5 year no interest financing. 2 ice makers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, Sexy, Smart

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not an chef, more of a general consumer. This fridge is a smart appliance. Although it wasn’t that easy to connect to my WiFi network, it will monitor everything, including your eating habits (beware binge eaters, lol). Decent value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love our new refrigerator. It’s the same cubic footage as our old side by side kitchen side but so much more useful space. We’re very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, good refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions and design of refrigerator are very good. Love the slim water and ice dispenser design on the inside door. Had a problem with initial delivery timing and water filter leak but that was resolved fairly quickly after a couple of service visits.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stylish Counter Depth Fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge if you want that counter depth look I would recommend this fridge. Easy to control and very stylish interior give this fridge a very upscale classy feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase, however the ice maker had to be repaired by LG just a couple weeks after we got it. Otherwise, it does what it says it was supposed to do, which is keep my food cold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good refrigerator. Door open chime comes in handy. Not much to set using the app. The ice freezer takes a bit of extra space so that side of the door can be used for small bottles and such.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it is counter depth, it is huge. We love the stainless interior and lighting. Measured pours is a bonus. We bought a floor model and the pricing was too good to pass up.

    I would recommend this to a friend
Sponsored