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Customer rating

Rating 4.6 out of 5 stars with 198 reviews

95%would recommend to a friend.

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95%
would recommend to a friend
Page 1 Showing 1-20 of 198 reviews
  • Rating 5 out of 5 stars with 1 review

    Great fridge

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Love the fridge! Everything we needed and more! Love the balls of ice it makes as well. However, I would HIGHLY recommend not doing delivery with Best Buy. Terrible customer service. If possible, deliver it home yourself.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great fridge

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This fridge fits perfect. We have had it for one month now and everything works. Yes it takes a while for the craft ice (ice balls) to make but that it expected as it’s a big piece of ice. I love it!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love it

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I love my LG fridge. Plenty of room for my over cooking and then some. My hubby and I drink plenty of scotch and whisky on the rocks, so the ice balls, BEST THING EVER.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Awsome Fridge

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Great look, better that what expected. Ice balls take longer that the ice cube but still a great purchase.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Handsome, tons of space, craft ice not perfect

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity, Design, Doors

    Was going to get a more subdued fridge w/o ice/water on the door but saw the Craft Ice feature on the LG and was sold. In general great fridge. So much more usable space than the GE fridge it replaced. Crazy knowing both fridges have the exact same measurements. Rich looking inside, doesn't smudge on the outside. Runs quiet except with the party Craft Ice drops it's 3 nuggets. So on to the Craft Ice, that's why your here now isn't it? The pics provided by LG show crystal clear ice that look like about 2.5 to 3 inches in diameter based on the glass and models hand. I just reread the product description on BB and I didn't see ice dimensions. If you download the product manual off the LG site it does say 2 inches. So the Craft Ice balls are two inches, one end tends to be a bit flat with a dimple, the rest of the ball perfectly round. They are clear, not quite the crystal clear from the product images but about 85-90% clear for me. When they are plunked into a drink they look even clearer. They said the water supply can affect things but where this fridge resides the water is excellent, also water goes through the supplied filter so was expecting better. I waited one month before doing this review as they say the Craft Ice get better over time. And it goes get better, the first week or so the Craft Ice is a bit malformed and not so clear. Sometime in the second week the Craft Ice peaked and has remained consistent. They're good, I like them but was slightly disappointed hence the 4 out of 5 stars. They come in batches of 3 and each batch takes 18-24hr. There is a cool option to double the speed but they say the clearness degrades. I haven't tried the 6/day but will and update this review. Just fyi there is regular old-school ice too that comes out the front door, smaller size cubes which I like, regular cube shape, creates quickly, operates well. LG cleverly put the regular ice bin in the left French door behind the food panel. E\asy to get to if you want to pull out the regular ice out to fill an ice bucket. So don't think you'll run out of ice. Just the big boys take a day, and I will say, they are worth the wait. All that aside, I do like the Craft Ice. I had tried molds, they're never clear even using boiled and distilled water, plus what a pain. Right now I have about 30+ almost perfect bad boy balls of ice in my fridge heading into the weekend. How cool is that! Cheers!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Refrigerator

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I am totally satisfied with this refrigerator. Very spacy and smart energy efficient. Highly recommend it Best Buy did a great job delivering it and removing my old one.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Smart, generous space, and easy.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity, Design, Features

    A beautifull looking fridge inside and out with smart connectivity that's simple to use. By far the best price point with a bunch of fun and practical features.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Great fridge, but craft ice stopped working

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity

    The fridge is terrific. Everything works great with plenty of room inside. Couldn’t have fit the space better. However, 10 days after purchase, the craft ice maker (which is a main selling feature of this refrigerator) stopped making ice. Thankfully, the warranty will take care of it, but the part is backordered. It’s a big pain and taking time. Hopefully, LG can work this bug out and put better craft ice makers in future fridges.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    We love our Refrigerator

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity

    We just got this refrigerator 3 weeks ago!!! My favorite things about it are how much space it has and the craft ice is super cool!!!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Right size for my counter depth

    |
    Posted .
    Owned for 3 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    Very intuitive design, places everything in view. I really like this fridge, like 6 months after purchase. It rocks.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Can't find a thing wrong with it!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This refrigerator is roomy and it's very easy to see and reach items. I make great use of the wide shelves on the right hand door. The icemaker is so easy to open and close, and the extra Craft ice maker is so fun. My friends love the big round ice balls that it makes, and they look so pretty in a jug of clear or almost-clear liquid, such as lemonade or water.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love it!

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    My favorite part of this fridge, is the 2 different ice types. Getting regular cubed (or crushed) ice from the in door feature, and then getting craft ice in the freezer is great! Plenty of space, and easy to get to water filter in the door feature as well. 3 drawers in the freezer make for a place for everything.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Review

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We have had it for a little under a month. We wanted the model below but it kept getting delayed so we got this one. Overall it is a good refrigerator. We haven’t had any issues at all. The craft balls are cool (but only make a max of 6 a day). Water tastes fine. It is not finger print resistant. Definitely can see prints here be there but cleans up well.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great Fridge! Craft Ice is Cool!

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We love this fridge. The team who delivered it and set it up did a great job. We only wish other Best Buy delivery people were as good. The guy who delivered and set up our dishwasher removed his mask in our home and just looked at us like he dared us to do something about it. That was very unfortunate. Best Buy has good deals on appliances, but you need to pick them up and install them yourself so their delivery people who apparently do not believe in the legitimacy of the pandemic don't put your health at risk.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    French door LG

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I love the refrigerator. There’s plenty of room inside this counter top unit. The freezer give me options to organize things. It has two ice makers which I highly recommend although the ice maker in the fridge makes a lot of ice.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    nice

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    The only thing I don't like about is is that the power cord comes out of the top & has to fit under those small cabinets above the fridge. Has to therefore be slid over to the other side which leaves a gap between fridge & counter. My husband likes the ice baller for whiskey

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Rating 5 out of 5 stars with 1 review

    So far...

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Well, if I didn’t like it, it would be back on your dock! Why am I reviewing a brand new product? Send me this request after a year and I’ll tell you what broke after the warranty ended! Now that is a review I want to read. Thanks!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    FINALLY A GREAT COUNTER DEPTH SOLUTION

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Had to replace the second Samsung and decided to try this LG. What an upgrade. The indoor ice-maker leaves a ton of space in the fridge. No matter how much we pack in, it seems empty. The craft ice is pretty cool too (no pun intended). Absolutely would recommend.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Perfect

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Very spacious for food. Extremely quite, (have to open doors to see if power on). Perfect fit for counter top depth. LG app is ok. Craft ice takes a llllloooonnngggg time to make but good.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Pretty cool fridge

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Nice cool fridge. Not a lot of storage due to it being counter depth. The whiskey ice marker is awesome. I didn’t care for it at first but now my cocktails are never watery. Keeps all drinks cold for a long time.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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