Customer Ratings & Reviews

So far I love my frig and hopefully no issues. Just had for less than a week but love the ice maker and everything about it. This frig holds a lot cause it’s deep in the freezer. Best thing is that I can put magnets on front whereas my previous Samsung wasn’t magnetic.

I am totally satisfied with this refrigerator. Very spacy and smart energy efficient. Highly recommend it Best Buy did a great job delivering it and removing my old one.

The fridge is terrific. Everything works great with plenty of room inside. Couldn’t have fit the space better. However, 10 days after purchase, the craft ice maker (which is a main selling feature of this refrigerator) stopped making ice. Thankfully, the warranty will take care of it, but the part is backordered. It’s a big pain and taking time. Hopefully, LG can work this bug out and put better craft ice makers in future fridges.

This LG is nicely equipped with smooth opening drawers. We like the craft ice maker with stylus large cubes. The regular ice maker is space saving unit as well.

We just got this refrigerator 3 weeks ago!!! My favorite things about it are how much space it has and the craft ice is super cool!!!

So far so great, 2 ice makers, professional install, looks and works great, fingerprint resistant, it’s a 5 star gem.

Needed appliances for my new home. LG came highly recommended. Fits perfectly in my kitchen and has a great overall appearance. Love the idea of Craft Ice!

Love it! Delivery was smooth. Looks nice and works well. I really like the craft ice. I wish the water that comes from the water dispenser was colder.

Purchased the fridge from the outlet store. Was listed as being in excellent condition with no damage. I knew that was wrong because it had several dings in it but considering how big a discount it was, I didn’t mind. Well upon delivery, the fridge wasn’t working. Called best buy for the repair but they said to contact LG. Had to wait for a tech to come out. Turns out the fan was completely disconnected causing the compressor to overheat and not cool the fridge. Finally got that fixed along with the water line hooked up and now there’s a leak. Part of the damage the fridge already had was on the back and the hose for the water like was pinched from it. Now that is something else I have to fix because it is spraying water when I use the drinking water. Had the fridge almost a month now and haven’t had a chance to FULLY use it yet.

Part of the LG Suite. Great looking French Door refrigerator complimenting all the other LG appliances making this our very Best Buy!!

My other fridge was freezing our produce and at a time where you don’t want to be wasting food. We went with this guy right here and couldn’t be happier! It does what it’s suppose to do and looks great doing it! Also glad that it’s magnetic as a parent there’s something about hanging those kiddy drawings on the fridge with pride

Counter depth fridge is the way to go. Easy to install and we like all the space it provides.

I had a high end refr that stopped working. This one is much easier to use

Bought in Sep, failed in Jan. LG Fridge had a RF error “refrigerator fan” error a month ago. Called LG to schedule an appointment with A&E appointment. Tech shows up at appointment and says the fan and motherboard need to be replaced and orders the parts and leaves. Parts show up to the house a week later, however, tech is a no call no show and I have to reschedule. Reschedule and tech comes out and replaces board and fan, tech leaves. New error code “CO” which means communication error. Call LG and says they need to schedule another tech visit. A&E shows up and says we need to order a new door. Door shows up a week later and tech is a no call no show again. Now waiting another 4 days for rescheduled tech visit. This has been over a month. Strongly HATE A&E. I am putting this review on Best Buy (where I bought the fridge), LG’s page, and A&E’s page.

Perfect size por small family. A lot of great features! Very happy with mi refrigerator!

It is too early for any one to rate an appliance, just after installation. The review should be done at least after a year or so. The LG refrigerator door does not close even at 30 degree angle unless you physically shut it. Is there any adjustment to be done.

Beautiful, elegant, and excellent in practicality, it gives a sense of comfort and a feeling of challenge. I feel that it is a reward from the home, or rather a reward from my family.

Do not buy an LG fridge if you want a reliable appliance. The compressor fan motor on our relatively new LG fridge broke less than two years after we purchased the new fridge (a "CF error") and right before Thanksgiving. This broken fan motor is supposed to disperse heat from the cooling motor (compressor) on the back of the fridge. Once this fan stopped working, the fridge and freezer stopped cooling our food. Unfortunately, this happened the Tuesday before Thanksgiving, when we were supposed to host dinner. I contacted LG support the next day (Wednesday) and they told me they wouldn't be able to send out a technician for 8 days! I understand there were likely scheduling delays due to the holiday, but this was a huge convenience to be without a way to refrigerate our food for over a week! With the food rapidly warming in our LG fridge, and the threat of bacteria growing on our food by the minute, we had to throw away hundreds of dollars of newly purchased food that we had just stocked for our Thanksgiving dinner. We were lucky that none of our guests got food poisoning from eating bacteria-laden meat and cheese from our unreliable LG refrigerator. To add insult to injury, the LG support told me this CF error code is only covered by their one-year warranty, so technically, this repair should not have been covered. Fortunately, LG decided to cover this "as a courtesy" for me, but it's unbelievable that their fridges can't last more than 2 years without breaking. On top of that, the technician who finally fixed the fan motor said that LG knows the original fan motors are underpowered or aren't as durable. He said LG has now been providing repair technicians with more durable/powerful fan motors because this is a frequent problem. This sounds to me like LG is aware that they made fridges with shoddy parts and now its customers are the ones who have to pay for it with spoiled food and risk of food poisoning. Finally, one of the LG support reps I had originally spoken to for scheduling my repair said I should contact LG support again after my repair and request a form for food loss compensation. When I did this following the repair, the new rep told me: "I did check the account and upon checking your account is not eligible for food loss compensation." How can they not compensate for food loss in this situation? The LG rep said he would escalate my concerns about the lack of food spoilage compensation to "upper management" but it's been several days now and I've heard nothing from them. At this point, I'm not expecting much, which is why I'm writing this review as a warning to others who may be considering LG for their kitchen appliances. In summary, LG sold me a fridge that lasted less than 2 years before breaking, they couldn't send a repair technician for 8 days, all my food spoiled the week of Thanksgiving, and LG didn't have the courtesy to compensate me for the hundreds of dollars worth of food spoilage. I will never buy another LG kitchen appliance after this experience. My old GE fridge lasted for 10 years without this kind of issue. I've attached some photos of the error code on the display, as well as all the food we had to throw in the garbage due to LG's unreliable LRFXC2416S refrigerator.

Great look, better that what expected. Ice balls take longer that the ice cube but still a great purchase.

Attractive and runs well. However, since it is counter depth, there is less storage room. Something to think about before you purchase. Picture a little distorted.