Customer Ratings & Reviews

The refrigerator is nice and the shallow depth makes it fit well in the kitchen because it does not stick way out into the room. The shelves in the doors could have been designed better, especially on the right side. The bins are deep and stick out far enough for a one-gallon milk jug. But having such a big bin on top is hard to use because only short items can be put in. If one is short, it is hard to reach over the top. The interior shelves are pretty roomy and easy to readjust. Tall items will fit by sliding one shelf back to open the front half. Leaves room for tall pitchers, etc. The freezer is useable, but is not very big so organization is needed to make everything fit. The craft ice is a bonus feature (it takes a couple of days to get going) but our ice spheres come out looking like the death star from Star Wars, with a crater on one side instead of a completely round ball. The taller dispenser for water and ice allows for filling of taller items such as pitchers. The water is not really very cold, though. Ice maker is out of the way and makes plenty of ice (again, takes a while to get started). Overall, good but not great. I still can't see the need for WiFi on a fridge. Not needed.

Had for about 3 weeks. Love the layout with the ice maker in the door although you need to be careful when shutting the left door because of the weight of the ice. Well designed and quiet except for the occasional ice dropping (love the craft ice!) and normal water fill noises.

Old refrigerator was a side by side. This is a much better use of space. Works great, runs quiet. Lighting is bright inside and there is plenty of space with adjustable shelves.

My favorite part of this fridge, is the 2 different ice types. Getting regular cubed (or crushed) ice from the in door feature, and then getting craft ice in the freezer is great! Plenty of space, and easy to get to water filter in the door feature as well. 3 drawers in the freezer make for a place for everything.

Our 42" built in refrigerator lasted 20 years but when it died, we decided to replace is with a French door unit with freezer below. The LG fit the bill. Water and ice in the door. lots of flexibility with the shelves and drawers. However, we had to have this model because it make very large ice cubes below. Perfect for coaktails.

Renovated a very outdated kitchen. Former appliances were extremely old. Knew we were missing out on newer appliances. This refrigerator is absolutely great. So much room. Ice maker in the door allows for more groceries in the fridge. No complaints thus far.

Model has newer designed LG compressor which was a selling point. Only concner is the doors need a push to close all the way and the designer ice maker takes us alot of freezer space. Although the round ice is really great! Really cools drink and slow to melt

We purchased this refrigerator on November 19, 2022 and had it installed a few days later. We love everything about the frig. It looks beautiful inside and out, Makes great and plentiful ice quickly. It's super quiet. The front stainless steel remains finger print free. At 23.5 cubic feet, it's one of the largest counter-depth frigs available. There's more than ample room for lots of food in frig and freezer areas for family of 4-5. I also love the WiFi feature and the ThinkQ app, which lets me remotely perform diagnostic checks, turn on/off 'ice plus' mode, change temperatures, and get status notifications on filters. All in all, it's a great frig which I high recommend.

This frig has everything, size, amazing features and sleek design. Not sure we quite understand the purpose or function of the Craft ice but I like that the inside frig doors don't take room away from the inside.

We had a 16-yr old KitchenAid side-by-side, which we loved. But the extra load of weekly warehouse club trips during SIP seared on it, and it lost the ability to control its temperature well, and we ended up with lots of frozen stuff on the wrong side of the fridge. Upgrading to this latest model, with wide shelves, *bright* lighting, and much more effective use of space has been as great as hoped. What exceeds my expectations is the cleverness of the dual ice makers (provides useful door space), the effectiveness of the 3-layer freezer, and the frequency where we find the folding shelf useful. I didn’t expect the craft ice to be such a hit, but my family loves it! Do recognize that, even at the higher speed setting, you should only expect about 6 craft ice balls per *day*.

Excellent. Very quiet and really love the extra ice maker in the freezer with the "ball ice." One should think carefully about the reduced actual storage available in the counter depth. We love ours, but there is less space.

We love our new LG Fridge. The counter depth works great in our smaller kitchen. Bright lights inside the fridge. We previously had a Samsung fridge that we had problems with. This LG Fridge has been wonderful. Like how I control it with my phone. The craft ice cubes are a nice feature.

Awesome refrigerator. Great features especially the craft ice. Love the French door action which makes everything in the fridge easily accessible. Even though this fridge is a little smaller than my old one, it’s seems a lot more spacious. Must be the French door feature.

Fridge was delivered but could be be installed because the water line shut off was not on the same floor as the fridge. I think it looks great but we won't know until we install a saddle valve on the water line and call them back again for a second try as installation. We like the review of the fridge itself though and are looking forward to using it once the water line to the ice maker issue is remedied! They called two days before delivery to ask if we have a water line valve which we do BUT they did not tell us it had to be on the same floor as the fridge (our is in the basement directly below the fridge.)

We recieved our new refrigerator yesterday and we couldn't be more pleased. It has a sleek design and SPACIOUS! There is plenty of shelving and I love the extra two drawers in the freezer area. Its just what my growing family needed.

This LG French Door refrigerator has the best combination of size, functional use, craft ice option upgrade and longer manufacturer warranty that we found. The 23.5 cubic foot size ia excellent for a counter depth refrigerator

Lots of room for a counter depth fridge. Love the craft ice as well as the crushed and cubed ice. Wish the deli drawer cover could open wider as it is tough to look in the back of the drawer. We have LG washer and dryer as well as TV and this does not disappoint as well.

This is an excellent refrigerator. Love having the water and ice available in the door. Plenty of space to hold a lot of items and the ability to move shelves around is great.

This fridge is amazing. The two ice makers are really A good idea. The baller ice cubes last so long and don’t water your drink down. I love the counter depth too. I highly recommend this fridge and the delivery guys were amazing

We've had this refrigerator for a couple of years now, and it works great. The storage is great. The only issue has been with the craft ice maker, which seems to randomly not work, but honestly, we didn't use it much, so it wasn't a big deal.