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Customer Ratings & Reviews

Your price for this item is $1,124.99
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Customer reviews

Rating 4.5 out of 5 stars with 455 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the innovative features of the 23.5 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with Craft Ice. They particularly appreciate the unique craft ice maker, which produces large round balls of ice, and the spacious interior with adjustable shelves. The door-in-door design and counter depth are also well-received for their convenience and space-saving benefits. While some customers find the refrigerator expensive, many believe it offers excellent value for its features and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 455 reviews
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! The door in door is perfect for hot summers and holding cold drinks so the whole refrigerator doesn’t have to be opened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing and the look is even better in person. Functionality is great and the counter depth works best for our lifestyle.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works well, fairly quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, performs well and is relatively quiet aside from a few weird sounds here and there. Would recommend and hope it holds up for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG fridge w/craft ice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this fridge. It meets expectations and the craft ice is just a great addition to the overall package. The motor is quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my refrigerator.looks small but has a Lots of space

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. We love the craft Ice and the deep freezer drawers. The fridge has a rollout shelf for butter and cheese and is very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG Refrigerator Superb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features of this fridge, especially the round ice balls. There is also a great space in the freezer for frozen pizzas.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Love the little window door. The craft ice balls are fantastic. The fridge keeps everything fresher, longer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Product, terrible service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is fantastic, my family and I love it. The customer service however was terrible. We ordered the fridge and set the delivery date for a week later. Day of the delivery a team came and hauled away our old fridge. The delivery window came and went and no delivery, we called customer service and they told us the delivery had been broken and had to reschedule the delivery, for a week later. So not only did we have to throw away $200 worth of groceries, condiments, etc. but we had to wait a week and then replace the groceries we lost with another $200 worth. The policies of Best Buy to reimburse up to 10% is ridiculous as it cost us another $500-$600 in food when the break in delivery was their fault. We were given a gift card of $126 to make up for it....terrible.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    perfect for entertaining and serving drinks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife loves it, and of course i love the easy access to refreshments through the viewing door...not to mention the craft ice it makes!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !!!!!!!!!!!! First time for a counter depth refrigerator, but it is perfect for our kitchen. Craft Ice make is nice. But bit pricy

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great addition to our new first home. The cocktail ice has been great for pandemic drinks and week look forward to sharing with guests one day!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    So much smaller, on the outside

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our 22 cubic foot 20 year old fridge with this one and it’s massively smaller and takes up less room. That’s even allowing it has more room inside.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    happy buyer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great we love it craft ice and the touch screen just perfect the inside space is what we need love LG

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. I like that you can see from the inside just by knocking on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Best refrigerator I’ve purchased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best fridge I’ve purchased. The best part is the craft ice. It comes in handy when I want a whisky on the rocks.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    ByraQtar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Perfect for me. If you have a large family I wouldn’t get counter depth.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Love this Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator, allowing us to just remove items that are frequently used. The custom ice in the bottom is a bonus and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great design easy access for all areas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door in door feature adjustability forbshelves great everything with in eyesight. Wife loves the craft ice

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this fridge! For a counter depth they have maxamized the space. Very attractive. The water and ice is delicious.

    I would recommend this to a friend
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