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Customer Ratings & Reviews

Your price for this item is $1,124.99
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The comparable value price is $4,499.99

Customer reviews

Rating 4.5 out of 5 stars with 455 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the innovative features of the 23.5 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with Craft Ice. They particularly appreciate the unique craft ice maker, which produces large round balls of ice, and the spacious interior with adjustable shelves. The door-in-door design and counter depth are also well-received for their convenience and space-saving benefits. While some customers find the refrigerator expensive, many believe it offers excellent value for its features and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 455 reviews
  • Pros mentioned:
    Craft ice, Door-in-door

    Rated 4 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator. The door in door is GREAT for the kids and the craft ice is AMAZING. Just wish the inner shelves were slightly bigger. All in all... an AWESOME refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Just What We Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an island in front of the Fridge and previously had a full size Samsung. We were worried this model would be too small but have found that not to be the case. We have had it a couple of months now and everything is perfect. Can hardly hear the Ice Maker at all. I only say that because Samsung, (while it worked) was extremely loud. Production of Ice can be sped up also which helps because we store it to fill a cooler we take with us often. It also makes Craft Ice Balls as well. Water dispenser will accept a Pitcher. Internet access was simple and will allow the ability to change temperature, activate Ice Plus feature, increase Craft Ice production and monitor other information. In Door feature is nice for quick easy access.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door-in-door

    Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge I’ve ever had … love the ice balls , like being in a high class restaurant…. Able to get a drink without opening the door !

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door-in-door

    Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge, the door-in-door is super useful, using it many times every day to get drinks, and the craft ice is amazing too! Love this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Excellent product and customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase experience was excellent with knowledgeable staff at Best buy. The product itself provides a very good user experience. The two vertical LED light strips light up the deepest corner of the fridge and you donot need to guess what is stored in the fridge. There are two separate vegetable baskets and a third full length glide and serve drawer which can be used to store fruits/meat/dessert. This drawer allows me to store fruits (even large apples) by laying them all at the same height without bruising the softer fruits. The freezer compartment has two pull our drawers and to shelves of varying heights so that you can store different types of items without losing any of them. The craft ice feature is interesting.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Good looking, spacious fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a counter depth fridge, I feel like there's a lot of space inside. The placement of the ice maker in the door still allows for room in the door for storage. My wife loves the craft ice.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door-in-door

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge. I especially like the “door-in-door” feature that allows easy access to drinks. The crushed ice maker is fantastic and the craft ice entertains guests!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Could not be happier!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator. It has ample storage for a growing family of 4, easy to clean and I enjoy the craft ice in my drink at the end of the day :)

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Efficient, good looking refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get a counter depth refrigerator as a result of space limitations and aesthetics. We originally got the full size LG French door with the additional refrigerated drawer, but had to reduce the size to the counter depth. We gave up a lot of volume but the counter depth is still a great refrigerator. So far it has performed as expected and looks great in the kitchen. The storage capacity is very good for a counter depth size.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Loving Our New Refrigerator! Better than Expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there is such a thing as “falling in love with a refrigerator,” it happened to us. We were concerned that “counter size” requirement resulted in a smaller refrigerator than we wanted (which was the 29 Cu Ft); but this refrigerator holds a lot, and offers excellent organization possibilities. While I thought the “door-in-door” was gimmicky, it converted me into a believer and fan! Excellent buy! And, we had the penultimate sales representative who should be named “Mr. Customer Service.”

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    OMG the best fridge ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it and highly recommend! There’s so much space! I love the quick access door and use it all the time! The craft ice is amazing and highlight to everyone who visits!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door-in-door

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra ice! It’s awesome and my children are so excited. The double knock door allows a quick look into the fridge for necessities.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    It’s a smart, well organized fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for our family of four. We’ve had it running for almost two months. The door design is much better than side-by-side. The door-in-door option is perfect for keeping drinks handy. The craft ice keeps drinks cool longer. The ice bin that feeds the cubes and crushed ice seemed small but we never run out — probably because we often use the craft ice too. The app lets you know if the filters need replacements, as well as energy and use monitoring and diagnostics. It’s not as deep as our old GE fridge so it fits snugger into the cabinet frame.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd LG we have purchased. Love the counter depth and view in the door. Knock-knock and it lights up. Plenty of room. Nice and quiet. So far, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 4 out of 5 stars

    Beautiful fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is amazing. Looks sleek, tons of space inside, and is a game changer. Takes awhile for the craft ice to drop, but friends and family love it. Highly recommend this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Working refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    +Excellent refrigerator. Makes enough ice. Love the golf ball size ice cubes. Holds plenty of groceries.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Craft ice awesome but finicky.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great 6 months in. Wifi control and information works well. I was worried about the craft ice breaking (and it did) and then fixed itself mysteriously after a service call, but did not need to be replaced. No extra cost under LG warranty. If you have a big family or a party you might want the version with 2 ice makers (no craft ice). My ice obsessed in-laws pretty much empty it out over 4 hours of drinking especially if a pitcher of ice water is involved.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Great frig for the entire family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've enjoyed everything about the frig...from the inside space, the sleek design, the craft ice and the see through door. We definitely would recommend this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Very easy to set up. WiFi and app support allow smart decisions to be made for energy savings. Craft ice maker is nice. Sufficient space for a counter depth model

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Noise level

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface is shiny and beautiful, and does not show fingerprints! Craft ice is awesome, and it runs VERY quiet! Very pleased! Would highly recommend to anyone.

    I would recommend this to a friend