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Customer Ratings & Reviews

Your price for this item is $1,124.99
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The comparable value price is $4,499.99

Customer reviews

Rating 4.5 out of 5 stars with 455 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the innovative features of the 23.5 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with Craft Ice. They particularly appreciate the unique craft ice maker, which produces large round balls of ice, and the spacious interior with adjustable shelves. The door-in-door design and counter depth are also well-received for their convenience and space-saving benefits. While some customers find the refrigerator expensive, many believe it offers excellent value for its features and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 455 reviews
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT, I was never so pleased with a refrigerator. I didnt think I would need a door in door feature but its so convenient. The ice maker keeps up nicely for 3 adults using it all the time. Who knew craft ball ice was a thing until now. very fun. temps are accurate and stable throughout. This LG is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    So far very happy with that purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just had it for three weeks, so it is too early to judge durability. But it is a very good refrigerator, almost the same size of our mold side by side but it seems a lot lager because of the efficient design. Both ice makers work beautifully. The ball ice is great for cooling water or drinks because it lasts a lot longer.like the knock on door! Cuts the frequency of opening the main door

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Very High Tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator. It has so much space on top and the ice/water dispenser is really convenient. You can even measure out the amount of water you would like. I also like that the fridge alerts you if a door is open. A little perk is that in the freezer section the fridge will make ice balls for you for a fancy glass of water or cocktail. Definitely recommend this fridge if you can splurge for it!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Countertop depth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed, kids love the outtere bevereage door and round ice,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Terrible Craft Ice Maker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it except for the ice makers. The ice maker in the door times jams up and stops making ice sometimes. The problem is that ice cubes get "stuck" together and don't dispense properly and new ones are not made. This is probably due to the ice-maker being in the door and the ice is not kept cold enough to keep the moisture level down. As far as the craft/fancy ice maker in the freezer, it worked briefly (one month). When it did work, it was so loud and the ice balls stuck together that I turned it off after resetting it several times to try and get it working properly. I use the space now as extra storage; so, if you want this feature, don't bother with this refrigerator and save a lot of money!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Craft ice, Door-in-door

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome so far. The cubes are nice the lot yo door is sweet. It looks nice too

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    You won’t be disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the automatic round craft ice to the thoughtful layout and knock-to-view exterior access door, this was our first choice for an upgraded fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Good Refridgerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old Samsung of 12 years which was leaking from the bottom of the door. We could not have been any happier. We did not want another Samsung since we had to live with a towel underneath of it to soak up the leak. So far this LG is good. The knock side view door is really convenience. The craft ice is a nice added feature.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the way LG packages their items. The whole refrigerator was sealed to be sure of no damages. This fridge is amazing. I love that I can knock on the door and the light goes on to see what you have before opening it. The deli drawer and the craft ice are so cool!!

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Overall nice Frig

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ll designed unit, but the “ door in door”is a gimmick. Either way you have to open a door. Not a problem but had to set freezer to 6 below zero (normal is zero) to have solid ice cream. To get to cold cut drawer you have to open both doors. Otherwise we really like the refrigerator. Hope it holds up because it wasn’t inexpensive.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Love the sleek design and counter depth.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to wait until at least a year to write my review of this Refridgerator. I must say I love the many features of this particular model. Gave the round large ball ice cubes. In addition the ability to get water or ice (cube & crushed) in the day or night . The back light is great so as to not need light at night .

    I would recommend this to a friend
  • Pros mentioned:
    Design, Door-in-door

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it-well designed, roomy, and love the clear door.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Another good looking refrigerator from LG

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone who visited us, love this refrigerator, to be honest, I was blown away by this new refrigerator special some cool features such as knocking to awake the lighting door at night, and craft ice. you really get all your money's worth. On top Best Buy made the delivery process so simple.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Super nice looking with ice ball maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to get a bespoke looking “luxury” fridge for the new house and landed on this LG. From the easy access door (way more convenient than you’d think) to the ice sphere maker in the freezer, to the adjustable water dispenser, this fridge has beat all of our expectations. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Every feature

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love every feature of this fridge from the triple action glass door to the craft ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator it is very spacious and the ice maker is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Counter depth extra cost for fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had it installed yet do to storm bursting my pipes and I have no water . But the counter depth fit is perfect for my 80s house and when I’m done fixing it up . It will looks amazing thanks to LG . The price difference for the counter depth is a crazy but it’s your kitchen so think about that .

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Nice looking refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ample space, sleek design. Can't go wrong with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for new empty nesters. The insta view and door in door are great for grabbing a quick water or cold snack. The French doors make the fridge portion seem larger and the ice box portion is very adequate. Then, there is the craft ice maker that is a huge hit with guests.

    I would recommend this to a friend