Customers regard the refrigerator's quiet operation, spacious storage, and counter-depth design very positively. Many appreciate the convenience of the door-in-door feature and the ice maker. However, some customers have concerns about the reliability of the linear compressor and find the Instaview feature unnecessary.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 435 reviews
Rated 5 out of 5 stars
it is perfect! I love it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the favorite things Ive ever had. It is perfect.
This review is from LG - 23.5 Cu. Ft. French InstaView Door-in-Door Counter-Depth Smart Wi-Fi Enabled Refrigerator
No, I would not recommend this to a friend
Rated 5 out of 5 stars
great purchase
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This reviewer received promo considerations or sweepstakes entry for writing a review.
please double check purchase before and after delivery.
I would recommend this to a friend
Rated 5 out of 5 stars
Refridgerator
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a nice fridge that does not show finger prints.
This review is from LG - 23.5 Cu. Ft. French InstaView Door-in-Door Counter-Depth Smart Wi-Fi Enabled Refrigerator
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Regrigerator
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The refrigerator fit perfectly and is very efficent
I would recommend this to a friend
Rated 5 out of 5 stars
Nice Refrigerator
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This reviewer received promo considerations or sweepstakes entry for writing a review.
this replaced a 17 year old refrigerator it's great
This review is from LG - 23.5 Cu. Ft. French InstaView Door-in-Door Counter-Depth Smart Wi-Fi Enabled Refrigerator
I would recommend this to a friend
Rated 5 out of 5 stars
Lots of space
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good looking, large space capacity, lighting great
This review is from LG - 23.5 Cu. Ft. French InstaView Door-in-Door Counter-Depth Smart Wi-Fi Enabled Refrigerator
I would recommend this to a friend
Cons mentioned:
Compressor
Rated 2 out of 5 stars
lasted almost 3 years
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Linear compressor gave out, as they seem to do, If you buy an LG, get the extended warranty.
No, I would not recommend this to a friend
Pros mentioned:
Design
Rated 1 out of 5 stars
broken and awful LG customer service
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loved the design when I first got it. Recommended it to 2 family members. Theirs broke after a year, and took 3 repairs to replace. Mine made it to two years and I just hung up after being on hold with LG for an hour and 20 min. I'm frustrated and disappointed .
No, I would not recommend this to a friend
Cons mentioned:
Compressor
Rated 1 out of 5 stars
LG refrigerator linear compressor
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased in Sep 2017 this LG french door refrigerator LFXC24796S not cooling. Refrigerated foods became moldy and frozen food thawed. Customer support remotely diagnosed failure of linear compressor which is warranted for 10 years.
Found online issue of class action lawsuit. Beware.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Continous breakdown
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This reviewer received promo considerations or sweepstakes entry for writing a review.
owned it for 4 years, after year 2, the ice-making component has to be replaces 2 years in a row. Year 3, the compressor failed and had to be replace. The black coating is starting to fail given the failure of the icemaking, which start to start to scratch the black coating.
Maybe, mine is a lemon, I have not had any luck with it.
This review is from LG - 23.5 Cu. Ft. French InstaView Door-in-Door Counter-Depth Smart Wi-Fi Enabled Refrigerator
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We are sorry to hear that your unit is not working properly.This feedback will be shared with our product team.We apologize for any inconvenience this caused. ^Venette
Rated 3 out of 5 stars
Ok, but flawed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Inside plastic door does not stay closed. Design flaw. Otherwise fine
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Fancy Exterior
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very impressive looking appliance-not so impressive performance! I don't expect much from a refrigerator/freezer but keeping frozen things frozen would be one of those things you expect. This freezer routinely stops working-ice cream gets soft- popsicles melt! Initially I blamed this on the grandkids-convinced they didn't close the freezer. After several times and close observation it was determined that this freezer just stops. After pushing all the controls -like ice plus-it will start working again-requires frequent checks! Very expensive-do not buy this!
This review is from LG - 23.5 Cu. Ft. French InstaView Door-in-Door Counter-Depth Smart Wi-Fi Enabled Refrigerator
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Good Fridge so far...but
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This reviewer received promo considerations or sweepstakes entry for writing a review.
As long as the compressor lasts more the 3 years this is a great fridge.
Best Buy did not reimburse the food that I lost when my previous LG fridge broke down (compressor) after only 2 years of use and under extended warranty. Not purchasing any more appliances in Best Buy
This review is from LG - 23.5 Cu. Ft. French InstaView Door-in-Door Counter-Depth Smart Wi-Fi Enabled Refrigerator
No, I would not recommend this to a friend
Cons mentioned:
Compressor
Rated 1 out of 5 stars
Do not buy LG products.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy an LG. Shame on Best Buy for selling this product. Compressor broke after 3 years. LG is difficult and won’t honor warranty.
This review is from LG - 23.5 Cu. Ft. French InstaView Door-in-Door Counter-Depth Smart Wi-Fi Enabled Refrigerator
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Good value
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received this item more scratched than it was at the store
This review is from LG - 23.5 Cu. Ft. French InstaView Door-in-Door Counter-Depth Smart Wi-Fi Enabled Refrigerator
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Works well , The inner see through door
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The inner see through door seems cheap waiting for it to break
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Issues
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The double tap on sensor doesn’t work as shown. You have to hit it pretty hard. The ice maker water filter leaks water. Geek Squad came into my hm to repair. Ordered part to replace. Came back a week later w wrong parts. Waiting to see if they get it right this 3rd week.
This review is from LG - 23.5 Cu. Ft. French InstaView Door-in-Door Counter-Depth Smart Wi-Fi Enabled Refrigerator
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We hate to hear this and are happy to help! We hope the issue gets resolved quickly. Should you continue to have an issue, please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^MC
Rated 1 out of 5 stars
Ext Warranty Rocks; LG Refirgerators are the Worst
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the replacement product for the identical one I bought in 2018. Best Buy extended warranty is absolutely worth it, but LG Refrigerator? I'll never buy another LG appliance in my life. Rude repairmen, frequent failures of expensive parts.
Highly recommend buying the Warranty if you buy this because you will be using it. A lot.
This review is from LG - 23.5 Cu. Ft. French InstaView Door-in-Door Counter-Depth Smart Wi-Fi Enabled Refrigerator
No, I would not recommend this to a friend
Rated 1 out of 5 stars
This Refrigerator is NOT practical - AT ALL
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This reviewer received promo considerations or sweepstakes entry for writing a review.
DO NOT BUY!!!!! Water and ice dispenser makes a mess every time it is used! The doors do not open enough to use only one side at a time, they both have to be opened to get anything in or out. When your hands are full of things needing to go into the frig, it is difficult to open both doors at the same time! UUUUUUUUUUGGGGGHHHHH!
This review is from LG - 23.5 Cu. Ft. French InstaView Door-in-Door Counter-Depth Smart Wi-Fi Enabled Refrigerator
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We hate to hear you are not enjoying your refrigerator. You can troubleshoot issues with the water and ice dispenser from the following help library article: http://www.lg.com/us/support/product-help/CT10000021-1337884416316-others Should you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Rated 2 out of 5 stars
Avoid
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Constant issues. Strongly encourgage you to buy anything other than an LG frig.
This review is from LG - 23.5 Cu. Ft. French InstaView Door-in-Door Counter-Depth Smart Wi-Fi Enabled Refrigerator