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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1223 reviews

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Rating by feature

  • Quality

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the spaciousness, size, and bright lighting of this 23.8 Cu. Ft. Top-Freezer Refrigerator with Ice Maker. Many appreciate the efficient ice maker and quiet operation, along with the generally good temperature control and reasonable price. However, some customers note that the finish is prone to smudges and fingerprints, and that the shelves may not be very durable. A few also mention that the refrigerator door lacks a magnetic seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,223 reviews
  • Rated 5 out of 5 stars

    Love this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this no grill fridge. Alarm lets you know when the door is left open for a long period of time. Easy to clean, just wipe it down with a damp cloth.There is plenty of room on each shelf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly suits my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date the appliance is working super. Spacious, quiet, and compartments great for organizing food. Door perfectly holds many and various size containers. All foods can be seen when opening doors. Freezer great for ice and don't need ice maker. Easy to clean and wipe shelves of any spills. Very happy I can put my magnet collection on the side where they don't fall off. My first one lasted 55 years. The last one made 2 years breaking down twice during that time. This one is stress free and durable so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Large capacity and with the 33 in width fit in the refrigerator opening just fine. Most refrigerators with this much capacity will not fit in the opening.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great! It fit in the tight space we needed it to since there are no handles we can open the door all of the way. Tons of storage space on the door alone!

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I don't have any complaints. Its a great fridge smaller then my previous refrigerator. It has an alarm when your refrigerator door is open and the lighting inside the fridge is nice and bright

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    So far...good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator delivered and installed today -7/18/2020. So far, everything seems to be working great. Installation crew was very efficient and careful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a 12 year old refrigerator. It runs quietly and both the freezer and the refrigerator maintain even temperatures.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Very nice and spacious refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is working nice and smooth, is a very spacious to, and also have a alarm when you keep it too long with the door open

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is excellent. It has led lights inside so that it is very easy to see all the inside produce . Ice maker keeps up well with the use never has run out on me.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Terrible design; terrible finish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be a good product -- I liked the shelf design. But the freezer has never held temperature properly, partly a function of a terrible door seal. When you close the fridge (bottom) door, the freezer door can and will pop open, and doesn't always close tightly. The seal design is deeply flawed. I have had two repair calls: the first was satisfactory in that the design flaws were explained to me and the fix -- rearranging the weighted items on the freezer door shelf and putting an adhesive gel on the gasket -- worked for a while. The second time, the guy took exactly three minutes to declare that the appliance was working properly. When I showed him lots of freezer burned contents, he said the interior freezer temp might be too cold. When I showed him the chronically partially melted popsicles in the door, he said the freezer temp might be too warm. When I asked what I should do, he shrugged and simply kept repeating that the appliance was working properly. I got a freezer thermometer that showed the internal temp, with the indicator set at the recommended level, at 11 degrees. That is not a properly working appliance. I bumped it up one level (next to last lowest temp setting) and that brought the temp down to 4 degrees -- still not the zero that it's supposed to be. If I take it down any further, the fridge stuff will freeze. The popsicles in the door remain partially frozen. I am SO frustrated and tired of not being able to trust the freezer for food storage, and having to throw food away. I did get reimbursed for food spoilage the first time, but since the 2nd service rep reported the thing is working, I can't get reimbursed again so I'm out of luck for all the food I've had to toss. I'll add one more thing...the supposedly smudge proof finish is a joke. I cannot get the finger prints off the door and I have used every recommended method and special stainless steel cleaner available. In short, do not buy this product.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear that you are having trouble keeping a stable freezer temperature. I appreciate your feedback. I would love to take a look into your case to see if we can help you find a solution. If we can assist you, please feel free to reach out to us online through https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=WEB&agent=4323557 . I look forward to hearing from you. Thank you! ^BH LG

  • Cons mentioned:
    Stainless steel

    Rated 4 out of 5 stars

    LG - Refrigerator - Stainless steel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like most things about my refrigerator except the stainless steel shows every finger print and/or smudge even tho I am very careful opening and closing it. I wish I had known this before I purchased it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is sleek on the outside and roomy on the inside. It is easy to use with lots of options for configuring the shelving. It is also very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious and Clean Lines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with simplicity of design. No protruding door handles. Spacious inside. I wish there was a little more flexibility in shelf placement. Specifically a better positioning option for shelf with deli/meat drawer under it would be directly above veggie and fruit bins without any gap between bottom of drawer and surface above bottom bins. I moved shelf with drawer under to top position. Door shelves, veggie and fruit bins and deli/meat drawer are clear plastic that feel a little cheap and fragile. Despite my critiques I am overall happy with model.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge both inside and out. Plenty of space inside and cools quickly. The only drawback is that from time to time when it is running something starts vibrating causing a lot of noise.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    We wanted a power outage proof refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last 3 weeks, the new LG refrigerator is roomy, running well, and quietly. Looks good in the kitchen as the surface is easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for about a month now, and i don't have anything to complain about yet. It has a lot of space available in the doors, great space in the drawers. I noticed many people complained about the butter area, but I find it to be a fine size. I do not put an entire butter container in there, but just the sticks for baking. The LED lighting on the side is different, but I have no problem seeing ever. I chose to make the refrigerator setting one colder than the factory, but the freezer was plenty cold on the factory setting.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Room for everything! I love being able to pick a gallon of milk in the door. Cool LED lights in both doors. I’ve never loved a fridge before!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The refrigerator was perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was exactly what we wanted. It worked perfectly from the start. It is very quiet and has a good shelf layout for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    great price for the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the room in the refrigerator. We had to fit it between cupboards and underneath cupboards, so this fit perfectly. For the size, I am very happy with the room inside.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delivery/ Installation Diminished Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many of our recent applicance purchases have been made via Best Buy (smooth top stove, above range microwave, washer/ dryer, etc.). We have been very satisfied by the quality of the products, the competitive prices/ financing and more importantly the assistance we've received at the store. Unfortunately our latest experience was great up until our new fridge was delivered. The delivery rep removed the water line to the old fridge before the pipes were clear so a we had to mop up a large amount of water from the floor before installation, no biggie. He then removes the old fridge without putting plywood on the floor which resulted in a significant tear in the floor that was newly installed less than a year ago. Again, "stuff happens', we're not happy about it but it's repairable. We were instructed by reps at Best Buy to contact a 3rd party insurance company who then required us to obtain 2 quotes within 30 days to repair the floor. We obtained one quote from the company who installed the floor originally because we still have some of the new flooring left over from the install, which in turn should save money, time and some of "our" hassle. We are still waiting to hear back from the insurance company. We're hoping the issue will be resolved soon. Unfortunately, in speaking with friends and co-workers, we've heard many stories of how the delivery of these items go bad. We can appreciate the difficult job that the delivery reps have and how much their work contributes to the overall customer experience. We can only hope that they are recognized, appreciated and vetted properly by the company we entrust our business, Best Buy.

    I would recommend this to a friend