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Customer Ratings & Reviews

Your price for this item is $594.99
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The comparable value price is $1,979.99

Customer reviews

Rating 4.4 out of 5 stars with 678 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the spaciousness, ice maker, and French door design of the 24.1 Cu. Ft. French Door Refrigerator. They find that it has ample space, a convenient ice maker and water dispenser, and they like the French door concept. However, some customers have concerns about the cooling performance, noise level, warranty, size, and have reported receiving defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 678 reviews
  • Rated 2 out of 5 stars

    Great looking fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great with this fridge except that the water tasted awful. We tried for five weeks to flush out the reservoir but to no avail. Finally got another model of L G that was $300 more and the water was fine right away. Later found out that they had an entire line of these fridges in which the polymers weren't right in the plastic reservoirs and the water was tainted

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apart from looking fantastic, this fridge has performed very well so far. I have had no issues with it and expect to have it for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A beautiful kitchen statement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! The freezer is wonderful; all freezers should be on the bottom! It's great having all the fridge items at eye level. The open door alarm is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable shelves

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room for a family of 3 that cooks a lot and has frequent guests. We had considered something in the 26 to 28 cubic foot range, but I'm glad we saved the money and space on this size. Shelves rearrange easily to optimize storage. I was skeptical in the in-door storage, particularly on the ice maker side, but you can fit three to four items the size of soft drink cans on that side and plenty of storage on the other side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although my overall experience with this refrigerator has been good, with the exception of the ice maker ,customer service has been a huge disappointment.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noisy

    Rated 3 out of 5 stars

    It is Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door will not latch most the time. The compressor runs very noisy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 3 out of 5 stars

    It works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buying experience at best buy was pleasant. The delivery was average ( the did strip out one of the handles, but I tapped the retapped the threads and its as good as new) I've had the fridge for about 3 weeks and it seems to work fine so far. ( I do recommend reading the reviews from amazon, lowes and home depot, they have more diverse reviews) I haven't had a problem with the icemaker and it seems to put out enough ice for my family of 3 but its winter time so I'll really have a better idea in the summer. The freezer door is hard to open. The back wheels on the sliding pull out freezer drawer(the one inside the freezer) don't stay on track at all (its a spacing issue). Other than that I haven't had any problems.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Horrible product and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy an LG!!! We had ours for 10 months when the ice maker quit working, the freezer thawed and fridge stopped cooling at a safe temperature. Several attempts to get someone out to look service it and we were told there is no one to service LG’s in our area. My husband was repeatedly told they would get to us in 3-5 days only to hear nothing. This went in for almost 3 weeks. Our fridge started working again on its own so when we they finally sent a repairman out the reason for the malfunction was left unknown. Two days after the repairman was out it stopped working again. No ice and the freezer stays at a temperature around 20-25 and is set at 0 and the fridge around 45 and set for 37. Called again to LG only to once again get ignored by the company. Paid 1800 for a refrigerator that is not working and although it is still under warranty this does little good when they won’t send someone to repair it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to see you are having trouble with the cooling system of your refrigerator. We would be happy to look into the repair options available for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicew fridge without a lot of complication. Want ice? Pick crushed or cubed. Want water? Push in the button. So easy to pull the door open to get my beer too!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 3 out of 5 stars

    A little noisy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good water and ice despencer bit the frig runs all the time so I returned it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice profile not a counter depth but fits well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ice maker in door, additional drawers in freezer and frig. Limited on in door storage. Overall very happy. Keeps temps well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Designed for convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked for along time before deciding on this product. Not only did we find what we were looking for, we found it at an affordable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very cool for a big family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good refrigerator for a busy family to give the enough space for all your needed It is provide ice and cold water with no reduced space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tight space to fit a French door fridge in but this was perfect. I have tons of food storage now and I love this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love lg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to downsize as we transition to a new house but we love the LG appliances. The space saving ice maker in the door is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, bottom freezer is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a bottom freezer makes accessing the fresh food easy and convenient. The doors open wide to allow large trays to be stored inside while the door bins are ample.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned it for a few years now. No problems at all. Look good and runs well - even the icemaker!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed and works well. It could us another shelf, especially if the filter can be moved to a different location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator at a great price. Installation by professionals took no time at all. Only wish the ice bin up top was a little bigger but no big deal there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge for small family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design. Multiple storage for organised storage and access. Freezer not ideal for organizing, only two large compartments.

    I would recommend this to a friend