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Customer Ratings & Reviews

LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 852 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 3, showing41-60 of 852 Reviews
  • Rating: 5 out of 5 stars

    Good Refrigerator

    Posted
    pezel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This purchase was to replace an existing refrigerator. We have a smaller space that required a 32-33" wide, but couldn't be too tall as height is limited by overhead cupboard. This LG model was one of the only French Door type refrigerators that would fit...and it fit...barely by less than 1/8'. We like the French Doors. So far, after about 4 months, everything is working fine. We like the tall ice and water dispenser. Great for an electric tea kettle, tall water jugs, etc. This refrigerator appears to keep things cold much better than our old one, and it appears to distribute the cold better as well. Based on 4 months of performance, I would recommend this refrigerator.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Average

    Posted
    Sheila
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I recently purchased the LG refrigerator and it is an average appliance. I'm disappointed that the ice dispenser compartment is extremely tiny and the ice cubes are pretty small. I'm also not happy that the water barely comes out of the dispenser. It is a little more than a trickle. We don't use the water dispenser as it takes way too long. I did have to turn the freezer to -6 degrees to get it to make ice at an acceptable rate. I'm limited to the size fridge I can put in the space I have available so I purchased this for that reason, however I wish I would have researched it a little more.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good quality fridge, but a few complaints

    Posted
    roarkrd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    An overall good fridge. It was one of the few that actually fit in the opening in my kitchen, and it is much higher quality that they others that fit, and are in the same price range. The only concerns I have are the longevity and brightness of the LED lights, as they don't appear to be replaceable, the water dispenser is a little awkward as it sits in on top and in front of the ice dispenser and overshoots the drip tray, and the lack of light on the touch buttons is annoying when trying to find them in the dark. My fridge also came with a dent in the side, but I decided to accept a discount over going through the trouble of getting a replacement.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice refrigerator but the water flow is very slow.

    Posted
    karawls
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We have had this refrigerator for three weeks, and I would rate it as average/good. The handle on the freezer lifts up as you pull the door out. That's a nice touch and makes it a bit easier to pull. I like the option of pushing the shelf in to make way for taller items. However, the water flow from the dispenser is very slow. It's as though the filter is old and needs to be replaced. I spoke with a technician through Geek Squad (that process was ridiculous and took nearly 45 minutes to schedule the appointment!!), and he mentioned that it may have a bad water valve. Not cool for a brand new refrigerator! I would only recommend this refrigerator if this issue can be rectified.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great appliance.

    Posted
    Justin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Overall a great appliance. No complaints but just a couple things to note, through the door water dispensing takes a little getting used to. Also, ice maker is a little small and could run out under heavy loads. Capacity works great for just the wife and I. There is also an extra ice pan storage in the bottom compartment so you could plan ahead for hosting. Lighting is fantastic and organizational shelving very sturdy and modular to fit a variety of items. Does show fingerprints, but cleans well and we very rarely actually touch anything other than the handles to open/close so the issue is minimized. Overall, very pleased with purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Refrigerator...Poor Ice Maker

    Posted
    Phantom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a very good refrigerator with the exception of the ice maker. The refrigerator is very convenient once you get used to the layout. It keeps foods very well with controlled compartments for different types of food. The ice maker however, does not make enough ice to sustain a household of more than two peple. I suppose in the name of energy efficiency the ice maker production has been reduced to the point of being almost useless. In a period of 24 hours it may produce enough ice for ten or twelve glasses of iced tea or soda. We love the refrigerator but the ice maker leaves a lot to be desired compared to those in the older refrigerators.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product

    Posted
    desiturk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Fits my needs, for us its been the perfect buy (we kept our old refrigerator). For those with limited experience of a French Door, read on 1. The freezer space is smaller, you will need to manage your storage space 2. In-door space is limited if you are used to keeping Gallon sized Milk cartons in the door (this particular LG has an excellent design feature which creates space inside the unit for Milk) 3. Due to the ICE making unit being built in to the Door, the amount of Ice made is less as compared to a 'full' sized ice making unit 4. The interior of the this unit is extremely well lit and setup, ensures that your smaller containers don't get lost All in all a great buy

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Look at all of the room

    Posted
    Carl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We were limited to a refrigerator that was 33" wide and after checking reviews from many sources selected the LG. What a great choice. We can't believe all of the room we now have. This beats the side-by-side choices we had a few years ago. The smaller drawer on the right side need both doors to be open to get it fully extend and of course the large drawer at the bottom of the refrigerator compartment needs both doors open. The freezer compartment is huge compared to the side-by-side and more useful. The ice maker keeps up with the household. Very happy at one month from installation. Best Buy's inhalers were absolutely wonderful and very helpful.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Kitchen Appliance Makeover

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Best Buy was not a place that I would have thought was a good place to go for major kitchen appliances, in fact it was our 3rd stop, but honestly it should have been our first. The salesperson was very knowledgable in fact the most knowledgable that we had spoken to. I have been a Whirlpool fan for the past 20 years, but the salesperson convinced me to go with LG and wow am I impressed. The quality, features and performance are incredible. Everything is laid out perfectly for food storage, plenty of adjustable shelves, bins. The ice maker is great and very fast. I would highly recommend this fridge and brand to anyone.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Still haven't got it

    Posted
    Melinda
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We are getting really irritated we have yet to get it delivered and when I kept calling Best Buy you told me it was out for delivery. Called back 30 min after the time frame and said you would call the driver to figure out what was going on still haven't got a call back. We called the number from the confirmation from the day before and they told us the truck driver was injured and had to reschedule. That would of been nice to know 5 hours ago. You guys are lucky I am on maternity leave or I would tell you to keep your product and go buy one somewhere else. If he couldn't make it today, you could of called us and told us instead of wasting over half my afternoon.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great storage features

    Posted
    JShv
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was limited on space for a refrigerator since I live in an older house. This refrigerator gave me 2 additional cubic feet of space even though the exterior was only a few inches larger. Also. The bottom freezer had the best design of even the larger ones. The divider is adjustable and has a pull out drawer the width of the freezer with a removable tray. Great for larger items like pizzas!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent fridge. Good use of interior space.

    Posted
    SteveH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Tried several other 2-drawer freezer models before this one. They all had one shallow drawer and one deep drawer. For us, this was awful. Things got lost at the bottom of the deep drawer, and way too many things wouldn't fit in the shallow one. This model has two equal-sized drawers, which is wonderful. The in-door water/ice dispenser works well, and the controls are easy to understand and operate. The interior space is well laid out, with one possible exception. If you have a ton of really tall items (milk jugs, wine bottles, 2-liter soda bottles, you might have to reconfigure the shelving to create more space for tall things.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product with all of the needed features

    Posted
    Brett
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The fridge has been good so far. We have had it for around a month with the only issue being that the ice maker stopped for half a day, but started working again (Possibly just a piece of ice jammed?). It runs quiet and we love the ice and water dispenser in the door. The ice bin in the door could be larger to hold more ice, but that would take away more needed space and there is a basket for extra ice in the freezer. The slide-in shelf this fridge has allows taller bottles or gallon jugs and is a must for any French door fridge in my book. The stainless steel has not been an issue as others have complained, it is just like any other stainless steel.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So Far So Good

    Posted
    AKATerri
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really like my new refrigerator. Although it is about 2 inches deeper than my old one, it still looks great in my kitchen, The door storage of course is less than my side by side, but the added shelf space is great. The freezer holds more than I thought it would, I need to go shopping for more food now. It was hard to find a black refrigerator that would fit my space, but with a little modification of the upper cabinets, it's a good fit.I almost got the one without the water/ice dispenser on the outside and I'm glad I didn't. My old one didn't have a water or air filter, they will make a big difference in the quality of my water and food.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Had to return the first one, but working great now

    Posted
    KeshKC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The original unit we got made a terrible humming / vibrating noise. You could hear it 50 feet away through a couple of rooms. Something just wasn't working correctly. I talked to the people at Best Buy and they were great about it! The exchanged the unit for a new one. Of course, I was with in the initial 30 days after purchase, but still they were very nice and helpful with the situation. The new unit is great! It probably is still louder than our old fridge, but not by much. And the terrible vibrating noise is gone. Love the ice maker! No complaints with the new unit.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect Fridge!

    Posted
    DeLorean
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Most French door refrigerators are too wide ( 35") and would not fit in my spot without protruding in the opening to the dining room. The big ones are also too high to fit under the cupboard I had above my fridge. We didn't want to rip the kitchen apart, so this one was the one. It is one of the few narrow ones I could find with ice dispenser on door. ( 33" wide and One of the sides shows, and it is a real pretty shade of gray. like a leather look finish. The inside is lit up and very clean looking. I like the clear shelves on the doors. Sometimes, there are real tiny flakes of ice on the tray after the ice comes out. It's no big deal.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Fridge!

    Posted
    bpg99
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We got this fridge a few weeks ago and are very happy with it. We needed a slimmer 33" width fridge and this one fit the bill. It has an amazing amount of space in the refrigerator section since the ice maker is in the door and doesn't take up much space. Several reviews said it didn't make enough ice but our family of four hasn't run out yet. We use mostly crushed ice. We also really like the large drawer for our deli meats and cheese. It does make some noise when creating ice but nothing that bothers us. We originally heard a loud vibration when it was running but realized it was the coin jar we sat on top. We took that off and it'd quiet now. Would definitely recommend.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty good

    Posted
    MrChilly
    • My Best Buy® MemberMember

    I was limited in width; last fridge was a 33" side-by-side and this fit the space perfectly. I am impressed with how much more room this fridge has, how quiet it is and how easy it is to store things. My only gripe is about the ice maker -- it can only put out 2.5 lbs per day (not much) and the reservoir for ice is very small. You'd need separate bags if you were throwing a party, but I have found it adequate for my needs on a day-to-day basis. Overall, I am pleased with this refrigerator - not only because it was one of the only top/bottom fridges that would fit, but because it has all of the features I wanted.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Beware...JUNK

    Posted
    Becky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased this refrigerator in October 2018, wasn't my first choice but was limited on choices due to door size. In May the refrigerator went out, called LG support for troubleshooting, that didn't resolve the problem. Now I am waiting for LG to find a repair tech in the area for a service call they say it will take up to 5 days. RIDICULOUS, I lost all the food in my freezer and refrigerator and will be without one for over a week.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      We hate to see that you've had multiple issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Rating: 4 out of 5 stars

    Good fridge

    Posted
    KaymeePhotography
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had been looking for this fridge for a long time, waiting for the price to come down a bit. It has everything one might want including water and ice in the door and a space saving ice maker. Most of the shelves are moveable and everything slides easily. The only issue I found was the small door space compared to a full fridge door model. The gallon bins will ONLY fit one gallon and barely. Given my small family and mostly empty fridge, the milk and other large items on on the shelves and condiment bottles are on the door shelves. Works great for my needs.

    I would recommend this to a friend