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Customer Ratings & Reviews

LG - 24.2 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 852 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 6, showing101-120 of 852 Reviews
  • Rating: 4 out of 5 stars

    Great so far

    Posted
    Bestbuy1234
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Decided to purchase this refrigerator after reading the reviews. So far it's great. Got to the target temperature quickly and Filled the large ice container in less than 2 days. Nice and lit up inside. We had to get used to the water dispenser though. Even though the dispenser is set in the water is dispensed more from the front. I found it easier to pull out the little shelf and place the cup or glass on it, then fill it that way. Other than that a great purchase.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    LG Frig Not Working after 2.5 years!

    Posted
    Mary
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought my LG Refrigerator in Sept 2016. It is April 2019 and it is completely dead! I didn't get the extended warranty and the repair will be over $1000. PIECE OF JUNK! Since it is not part of the "sealed" system it is not covered by LG warranty. I'm throwing away and having to buy new. Wasted over $2000 on this refrigerator. So disappointed!!!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Everything we hoped it would be

    Posted
    lovethisfridge
    • My Best Buy® Elite Plus MemberElite Plus Member

    I shopped Refrigerates to DEATH! Mainly because of the limited space we had. When they came and installed it, we were so excited to start packing it and using it. And it has that wow factor in so many areas. The ice machine works! And that is a big issue in many of these three door units. This one cranks out the ice. It is expensive, but we got what we paid for. A superior unit!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice but needs larger storage in Left Door

    Posted
    maryd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Nice refrigerator but left side door storage so small it won't take a pint bottle of salad dressing. Has Gal size on other side; they sure help keep things easy to reach and find. Nice fold back 1/2 shelf inside and can move shelves to accommodate taller items. Easy to see most items on shelves. Had to turn up cool temp as 39F and things were NOT cold and threw away bacon that was limp and wet feeling. Seems good at 37F

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor Customer Service

    Posted
    leonardodido

    I was actually very excited to get this new fridge, however, the technicians were so incompetent that they couldn't figure out a way to disconnect the water line from my old fridge... Their solution was to leave the fridge without hooking that up... I told them to take the fridge back and reimburse me the money... When Best Buy called me to cancel the order they didn't care at all of what I had to say... POOR very POOR customer service. Awful!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great choice for smaller spaces

    Posted
    ILReview
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We initially wanted to purchase the larger version of this but due to our narrow opening we had to choose this smaller model. I’m still blown away with how much room there is. It’s quiet, stays cool. If you dump the ice in the bottom freezer compartment you will have plenty ice to last you. The freezer space is much larger than our side by side and versatile with the sliding drawers and adjustable sliding spacers.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to organize contents

    Posted
    Dogwalker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Love the bright lighting, full-width deli drawer, and ice cubes from the door. (We don't use a ton of ice so this feature is perfect for us and gives more freezer space below). It does limit your refrigerator door storage but we came up with a terrific solution: purchased a plastic bin with handles to store all condiments on bottom shelf. Now we just open the door one time to get pickles, mayo, etc and set whole tub on counter to make sandwiches. Works great!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the French Door Design. Perfect Size.

    Posted
    redrose
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We required a smaller frig. for available space and this refrigerator fit the bill perfectly. We compared it to the Kenmore Elite also made by LG. Best Buy gave us a better deal and lower cost warranty. The sales personnel were excellent in explaining the product. We had to have white & we like the surface finish of the frig. We replaced our side by side with this new French Door Design and are very happy with it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Terrific fridge

    Posted
    239palamino
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great refrigerator that replaced a much older one that I had. Seems to have a lot of room in both the freezer and the refrigerator portion. I love the fact that the ice maker does not take up any room within the refrigerator itself. The only comment I would make is that the icemaker is a little slow. So I have to stockpile ice cubes in the freezer bin that is included. I loved it from day one and would recommend this LG refrigerator to anyone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Over all pleased with purchase

    Posted
    alwaysatbestbuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I feel this was a good purchase. I really like the inside light and the water and ice in the door. The freezer is a great amount of space and has a good flow. The only negitives are I feel that the temperature of the ice cream was too warm and same with the fridge but after about 2 weeks finally got it to where i like it but maybe would like the fridge a little cooler. Takes a long time to adjust to set temperatures.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    LG Refrigerator is very noisy

    Posted
    TCraw
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The products are working fine but what a nightmare of an installation! I have an unfinished laundry below my kitchen and the installers chose to drill through my custom made maple cupboards to put a water line in. They also walked back and forth with their dirty boots on my carpet and also laid a box down for garbage that had grease on the bottom that is now on my carpet as well!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Freezer on the bottom is wonderful and practical

    Posted
    Janice
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Love this refrigerator - great use of space . The french doors are great designed with the one with the water/ice maker still having on-door storage. I am so happy to no longer have a side - by - side and be able to put larger items in the freezer. I had a small width available for placement and as such could not consider the wider (35-36") models . LG is the only 32" wide model but it is really huge feeling with the design it has.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Making the most of refrigerator space

    Posted
    Jane
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this fridge because I love the French door style and have restricted space for my fridge because of cabinet enclosure. This fridge makes the most of the space with split shelving and a collapsible sliding shelf for tall bottles. It has in door ice and water. Tall pitchers are easily filled because of spout placement. Love the deli drawer and the extra drawer in the freezer section so smaller items don't get buried.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This refrigerator is the best

    Posted
    Stephanie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We are so happy with this purchase. We love how it looks in our kitchen. It is set up so nicely in the fridge section. It stores all our food and drinks with easy access drawers. The water and ice machine are so convenient and works great. The freezer is big and open with a drawer section to make finding what you need convenient and easy. We would recommend this refrigerator it is such high quality.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I'm learning to love my new refrigerator

    Posted
    Suzyb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Took me a few days to switch from a side by side to a french-door refrigerator. Finding I can find things in the refrigerator more easily, and I don't lose things in the back, so no purchasing duplicates. Still unsure of the freezer - feel like I have to dig through frozen things to find what I need. This refrigerator seems very well-made - all drawers slide easily and are very convenient! I'm a happy camper!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty, but has flaws

    Posted
    zack
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I like the fridge overall, it looks really nice in our kitchen and we've adjusted to its quirks. The water on the front is going to be a pain for any guests, however. It is a confusing set up and it will get sprayed on the floor. Also, you get about 3 glasses of ice before its empty.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sleek and quiet

    Posted
    Nate
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We had to buy a new fridge, found this one and it stuck with us. The price was within our budget and the money we will save in electricity only adds to that value. Plenty of room and versatility to fit whatever you need to. We sometimes wonder if it is even running because of how quiet it operates. We're a month into owning it and we have no regrets!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works as stated in claims

    Posted
    mwal99
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Much better than the fridge that was replaced. Ice dispenses timely. Only one drawback is the amount of ice stored in dispensing drawer is limited. The trey in the freezer holds extra ice. This feature was well thought out and is extremely useful. Performs much better than expected. Would purchase this model again. This is a product that is easy to recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it!

    Posted
    Skpeppers
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    After our 20 year old fridge went out, we needed one quick. We looked at reviews and saw this one. I love it! It's quiet, it's bright inside, and keeps things at an even temperature. Cons? Fingerprints (after all, it IS stainless steel). Not being able to open the deli or produce drawers without opening both doors. Oh, and I can't place magnets on the front, but I'll live with that.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it!!

    Posted
    bobo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love the extra space, We still need to remove the cupboard above so it slides all the way back, There are no spots that you have to be careful NOT to put certain items, The fresh veggies stay fresh longer, The extra side to side for wider plates is heaven I can hardly wait till the holidays.. Did I tell you I love it,, Jarod the salesman was very helpful and helped make a more educated decision,,

    I would recommend this to a friend